This is the McDonald’s I go to. I usually come here when I’m hungry at night time. There drive thru service is fast but it seems the Spicy McChicken sandwich is not spicy anymore.
Shannon W.
Classificação do local: 5 Houston, TX
This is my favorite McDonalds(store 13777) in Houston. The employees are always friendly and seem to enjoy working together. Today when I stopped in the restaurant was tastefully decorated for Valentine’s Day. The guy next to me ordered and was given his meal for free if he high five’d another patron. The employees really enjoyed his reaction and doing something nice for someone. When I paid using my AmEx I was told that I earn points every time I use that card at McDonald’s and I had enough points to pay for my meal. I know these may seem like small things but but they put a smile on a lot of people’s faces. My day was happier for having been treated so nicely and I intend to pay it forward. For all of the negative commenters: Be nice. The employees are working very hard and should be treated well. Try looking at them and saying hello before you just bark your order. Also, this McDonald’s is always clean and tidy!
B S.
Classificação do local: 3 Houston, TX
Unless you speak Spanish don’t bother trying to order. It’s really quite annoying especially when they try to up sell you and you already don’t have a clue what they are saying !!
Dantri R.
Classificação do local: 1 Spring, TX
If what you do is burgers, and burgers require fresh bread, the LEAST you could do is have THAT. Bread=stale.
Dee O.
Classificação do local: 1 Houston, TX
This place is terrible! I should have gone next door to Boston Market. But my daughter could not wait to eat the good home cooked meal I had at home after church. 1) The drive thru moved so freaking slow. 2) You could barely hear the individual through the speaker. When I informed the cashier, they looked at me like I was crazy. 3) I ordered a kid’s meal nuggets & a snack wrap. There was something fishy about the apples. My daughter was disgusted with the way they looked. I have no clue how they missed that & had the audacity to place them in a customer’s bag. 4) They were in a rush to move us along & I had to ask twice for the rest of my order. And has to remind them of what I ordered. 5) they asked me if I wanted a Barbie toy, but received something completely different. I would have so preferred Chick-Fil-A, but they are closed on Sundays & I do understand that. You got to get your praise on because my daughter & I sure do on Sundays. Note to management: GETITTOGETHER! And after I leave DSW, I’m returning those tacky apples.
Earl B.
Classificação do local: 2 Houston, TX
Went in her about a month ago and order a breakfast taco and a chicken biscuit for breakfast. The breakfast taco was good, but the ckn biscuit literally looked days old. I contacted mcdonalds corporate via email to let them know. The kindly responded in email and with a call as well as send me a certificate for a free breakfast on the. I think cool they responded super fast and reasonably. So I take my coupon down to the same Mcdonalds and the guy at the register who could barely speak English proceeded to tell me I could not use it unless I ordered and paid for 1 breakfast meal as well. Not being able to convince him of what the coupon clearly said, I just left. I emailed corporate twice again, but no response.
Chris H.
Classificação do local: 2 Stafford, TX
It was raining when I went to this McDonald’s drive thru. A noteworthy point: do not go thru the drive thru in rainy weather. It is not covered at the order speaker and there is inadequate coverage at the order windows as well. I ordered a ten piece nugget combo large with fries. The nuggets had gristle in them and several seemed undercooked. The large Dr. Pepper was tasteless: they had let the syrup run out. I did not notice the drink until we left. Overall, I was disappointed. The fries were good though. The drive thru order taker was courteous though so I have to give them points for that.
Randy O.
Classificação do local: 1 Houston, TX
If you like unhappy and rude customer service, this is the place. @1:30am its taking 17 minutes at the drive thru for 1 order of 20 piece mcnuggets. Terrible. Not coming back.
Nicole S.
Classificação do local: 3 Houston, TX
Lobby and drive thru open 24hr, but that is probably the only good thing to mention. I really only like going there when I have a desire for their french fries. Other than that, they don’t have much to offer me anymore since I eat primarily veggie these days.
Maria S.
Classificação do local: 4 Houston, TX
I don’t go to McDonald’s on a usual basis as I’m a healthy eater. But I decided to go to drive-thru to get a chocolate-dipped cone. For .99 cents, it’s a great deal and it’s delicious. Just eat it inside the restaurant because it’s going to melt quickly if you eat it in the car.
Athenapex C.
Classificação do local: 2 Houston, TX
Went through for breakfast and the sausage biscuit was hot and delicious. I ordered a small mocha and must say that although it is cheaper than starbucks 2.46 vs 2.75 it is nowhere as good as starbucks. This McDonald’s sometimes has inconsistent quality. I’ve had chewy cold fries rather than fresh tasty fries. Sometimes the food isn’t fresh and hot.
Michelle M.
Classificação do local: 1 San Ramon, CA
My friend and I came here to grab a quick bite before heading to the REI Garage Sale. Let’s set the stage: EXT McDonald’s Drive-Through Window Order placed: #3 on the breakfast menu, oatmeal, and a coffee with one cream two sugars. Driver goes to first window pays. Instead of returning the card quickly, the cashier proceeds to have a 3-minute girl-talk with another coworker. Car drives to second window. Driver and passenger watch a dude make instant oatmeal. It appears to take several minutes. Worker disdainfully hands a bag and coffee to the driver. Driver asks passenger(me) to check the order as driving away. No oatmeal inside nor a spoon. Driver parks, walks back in, retrieves said missing items, tiredly gets back in car. Driver happily looks on the coffee, which was not prepared according to order. ^Perhaps not a tragedy, but definitely a comedy of errors that tells me not to patronize this McDonald’s again.
Jamie L.
Classificação do local: 3 Katy, TX
These people scream good morning at you when you walk through the door and everything– not the typical McDonalds employee attitude! Great service that morning for me… and a sausage biscuit is a sausage biscuit unless it’s just not fresh! Man it’s McDonalds!
Daniel L.
Classificação do local: 1 Houston, TX
I have developed a new rule for cheat meals/meals where I am eating my feelings/and other«should not be eating this» meals associated with professional/personal stressors: if the first thing out of your mouth is «we are out of Diet Dr Pepper» then I am going to keep driving. This being an experience of course that began with: «oh man, couldn’t get across the lanes on 59 to get to the usuals» and had to take a later exit. I am not a total hater on McDonalds, their bacon mcgriddle is perfect for curing the Jose Cuervo, Dos Equis, and Malbec back-alley, no holds barred brawl raging in your stomach — the devil and god raging inside of you that Philosopher Jesse Lacey oft muses upon. The bacon mcgriddle becomes even better if you eat it at an airport or in the middle of a loong roadtrip, it is something like the manifest destineers enjoying their cured and salted meats many miles from home, a mile from typhoid on the Oregon Trail video game, and still a long ways away from the Willamette Valley. In this instance, I was running late and did not have time for my usuals of kolaches and/or bagels and/or breakfast tacos, sadface. Sadface indeed as I was stripped of my Diet Dr Pepper this morning at gunpoint and forced to go with something more disappointing than finding out you are the father on the Maury Povich show: having to drink Diet Coke with your bacon mcgriddle. Sometimes the mcgriddle comes out greasy, that is to be expected. But this time the bag was see through and shiny, the grease from the hash browns meshing with the mcgriddle’s so much it is impossible to tell where one riptide of grease began and where the other ended. Disgusting with a bunch of exclamation marks like this!!! And this!!! For good measure, this too!!! On top of that the mcgriddle bun bottom was scorched, even with a black scorch mark, I am not being hypercritical about that. The cheese was too much and stuck to the wax paper. Notsogoodmethinks. I was severely disappointed with the soda and the food but the ketchup rationing was the final straw. When I ask for extra ketchup from the rest of the world that means stick your hand in the cookie jar and grab a big old handful. Not one tiny, teeny-tiny, little old dainty ONE additional packet of ketchup. We might be in the middle of six pointless(or is it seven today?) wars but I am pretty sure I remember Monotone McBoringpants saying something about guns vs. butter in Macroeconomics, lo all those long long years ago, and not guns vs. ketchup. Your profit margin will not change if you lose two extra ketchup packets each of my infrequent visits. I am giving you the grade of McFail. Please McGo and McWork on it.
Aja L.
Classificação do local: 1 Ames, IA
This place is disgusting. I’ve gone twice. First time they gave me a burger that was dripping in grease. There was a grease puddle in the wrapper. Second time I went, cashier/manager gave me a raggedy bent ass cup and gave me a ton of attitude when I asked for another one. I think they serve old food as well.
Mike F.
Classificação do local: 2 Houston, TX
It never fails that if you go to this McDonalds late at night they seem to give you the bottom barrel fries that has been sitting there for an hour. I had contacted the owner/manager through email which they were very nice into offering me some coupons/vouchers — I kindly declined and just asked them to «fix the problem» instad. Lo and behold I’ve had it happen more than once after that one incident. I do have my late night cravings which is why I go to this 24 hour McDonalds. But because of this I’d rather be on the safe side and check out other burger joints that are open.