Marquis at Westchase

I have been here since January 2016 and love it. It is quiet and the neighbors are very friendly. Maintenance requests are resolved promptly. The office staff are responsive and try to quickly resolve any issue. I would recommend this property to family and friends. I gave only 4 stars because, upon move in, there were many issues with inoperable electrical outlets, cable connections and light switches. Most were fixed on request. Overall, It is a good place to hang your hat.

I really enjoyed living in this complex. Management is really friendly and responsive. All of my maintenance requests were resolved within 24 hours. They keep the premises really clean. The staff takes you seriously. My dog was attacked by another dog in the complex who was off leash, and my complex sent the owner of the dog a violation for no leash. Zero complaints about this place. Also a really convenient location — in between HEB & whole foods. Complex is really quiet, never had any noise issues. Only reason I moved was to relocate to a new city.

It is a shame that this place has become trash, and not really talking about the apartments it self, but about their managment team, i lived here happy for over 9 months and had little to no issues with my aprtment, untill one day i walked out and saw a resident snooping around in my car and the cars next to it, i inmediate notified the office, to which the Assitand director, Lindsay comented that i had to call their operator becuse they in the office, did not handdle any of that, i let it go and couple days after my wife came to visit and had an altercation with another resident who threaten her becuse the gate was broken and she did not think it was clear for her car to go trough, i advised the office again hopefully to find a solution or talk to that other resident, but it was useless, last but not least Assistant director was always rude and on her phone texting or who knows, always asking residents with an issue to call, which i believe it is a non-​proffesional vehabior, vecause of this many residents left including my self, i hope they get a good caring team that actually are interested in their investor/​bosses money.
they always wanted to charge for certain things that werw never posted on my portal they wouldbjust withdraw the funds without providing a recipt of the charges.

So far it’s a great complex. Pretty nice and quiet with no issues with the neighbors. Everyone keeps to themselves. I never had any issues with loud noise/​residence like some apartment complex. Overall, I love being close by to all the stores and fast food if I need to grab something quick to cook at home or order out when coming home. Office staff are great in providing wonderful events and food for the residence. They provide great assistance and Maintence are quick on repairs.

I love to live here :) management is very cordial, there is no pest problems, and the apartment complex is clean! I had been here for 7 months and I truly like it!

The apartment I rented was ok at best and I think this place is very expensive for what you are getting.
The garage is very small — not in length, but in width. If you have anything larger than a 2dr sports car… good luck to you.
When I provided my notice to move out I was told by the manager I would get my security deposit back and I didn’t. It simply isn’t worth my time/​energy to pester them about $ 80, which is probably what they planned on happening. Before that I had gotten a renewal notice and that my rent was going to go up by about $ 75 (5.5%) — pretty ridiculous. But, when I looked online after my notice of moving — the rent for my apartment was $ 150 (11%) less than what I was paying. Why would they want to increase my rent for no reason but then offer a new renter the same apartment at a considerable discount? Their economics don’t make sense to me, as a businessman.
The gate was broken and wide open several times over the course of my residence. Not that it matters anyway because you will see people who don’t live here simply wait outside the gate for someone who does to open the gate and in they go. Furthermore, there isn’t any real security. Even in the contract you will notice a clause stating the security cameras are for deterrence only — which means they aren’t monitored I think. I don’t even know if they are real cameras — my guess would be they are fake and for «deterrence only».
There are literally dozens of apartment complexes in the immediate area. I suggest you shop around extensively before making a commitment.
Edit: after moving out I realized my place was crawling with bed bugs and other insects. It was then clear to me why they are adamant about bug spraying every apartment every single month. Renters beware!