Lily Salon & Spa

Great service! I came in for a touch up and got a «Paul Mitchell PM shine» also. It makes your hair silky, soft, and color more vibrant. They take their time when coloring, washing, drying, styling your hair and I didn’t feel rushed like any other usual Asian salon. The owner Lily and worker Antony were super nice and friendly. They made sure I was satisfied with the outcome. The Pm shine made my hair a lot softer and stronger also. Usually when I brush it, a lot of hair comes out but after the treatment I didn’t see a single hair fall out. Definitely would come back again!

This location is pretty well known to the Asian community. It’s in a small shopping strip right off the beltway & Bellaire. I was highly recommended to come get my hair service. My sister has been her several times for hair straightening and other hair services.
*We sought out this place after trying several other places in Bellaire! Every place always promise to deliver what you want!
Their prices are fair, not too steep like some places on Bellaire that offers same type of hair services.
It is unfortunate that a hair salon staff do NOT speak English or understand. Their business can do so much, if only they had English understanding staff. Staff is typically Chinese. If you want to come, a good way to communicate what you want is Google translate. I’m not Kidding!
I called this morning for a hair color service and the owner was difficult to understand. She did seem to be more accommodating for an appointment. Just don’t come on a weekend and expect that. They are really busy.
I drove about 30 miles from where I lived to come here. Why? Because I know this place offer quality services! After seeing my sister repeatedly get her hair straighten, it’s still super healthy looking. They offer hair treatments that are top of the line.
Back to my hair service. I wasn’t looking for anything too dramatic in color. However, anytime you dye your hair it is ALWAYS best to get the glossy treatment that off long lasting and conditioning.
I’m going to rant about how extremely disappointed I was with the END results! My natural color is dark brownish black. The color I chose from their book of sample hair is a dark brown mocha. There is clearly BROWN in the hair.
As Lily was washing my hair, she is trying to sell me some kind of membership deal. If I come back for services each time, then by the 7^th service is Free. It is like a rewards card. I told her that I’ll wait to decide once I see the end result.
I was pretty upset! My hair didn’t change and it did by looking like a dull black color. My natural hair color looks so much better than what she did. The owner, Lyly told me that I’ll have to wash my hair 4x to get the color. Seriously!!! That is Not true! I should expect to see the color before I leave her shop!
I’ll never return for a hair service here Ever. She was trying to tell me something, because she thought I haven’t dyed my hair ever. I’ve dyed it once about over 10 years ago… Lyly is a nice lady, but she is not honest.
Since she did provide a service, I left only paying for the gloss treatment. Even that, my hair was not shiny as it claims. Maybe it would have made a difference if my hair had a different texture.
Bad business! No one speaks English here! Setting self up for failure!