Cypress Driving School

Do not go here! Signed my daughter up here and was extremely unsatisfied. The drive times are like the hunger games. You have to fight for the times and usually you can never get one unless you check every 5 minutes. The system is confusing and not to mention the bad customer service. I called up to inquire about something and received appalling service. Girl up there was choppy and rude about my question. After we spoke she thought I hung but I was still on the line and I could hear her cursing at me and how I was «bothering her for sh*t». Why put a teenager (or she sounded like one) who is not up to do the task she is supposed to. Overall experience was terrible. Would not recommend.

WARNING… STAY AWAY FROM CYPRESS DRIVING SCHOOL!!! I chose this driving school for my daughter because the website indicated that she could be picked up from school for her drive times. The website at one time listed her school, but after she finished her classroom time I was told that this was not an option. The customer service at the drive school is absolutely HORRIBLE. Of course someone (maybe even the owner) will call you to make it right after you post a bad review but why does it even have to go that far? ?? Getting drive times are the worst and simply put it shouldn’t be this hard. There just aren’t enough drivers to accommodate the number kids that need drive times. I could go on for days talking about this awful experience, but I will just say that you will live to regret spending hard earn dollars on this place.
I have 2 other daughters that will need to go through drivers ed and you can best believe that we will be as far away from Cypress Driving School as possible.

I am very satisfied with my experience as a parent, and my son’s student experience w/​Cypress Driving School!
There was heavy emphasis in an early parent meeting on paying attention to when drive times are posted so you can get scheduled, and you would do well to heed this alert! I never had an issue (not one) scheduling my son and was able to get a drive time w/​each new drive time posting! In fact, in that early parent meeting it was also emphasized that IF you are not able to get a drive time you just need to call the school and they will get you one even if the schedule was full!
The school was «as advertised» especially in providing the necessary doc for my son to get his permit in the 1^st week of class! I am told that there is a discount provided for sending other family members to the school, which is a plus, but since my youngest just went through I can’t take advantage of it but I will still recommend this school to anyone that asks.
BTW-​My son finished his 7 drive times just weeks after the class time. I was afraid we would have to wait months, but it turned out fine!

Obtaining drive times is a big challenge to get online, but eventually through emailing saying none were available they would assign you a few slots.
Disappointment: While Drug and Alcohol Driving Awareness is covered in the course, if you want the certificate required by your insurance company for the discount, you have to drive to their office and pay an ADDITIONAL $ 25 fee to obtain this from Cypress Driving School. This may have imbedded somewhere in the disclaimers. Needs to be included in the package all together or provided option up front more clearly.

I want to to retract my previous review. I have spoke with the owner and it was a misunderstanding on my part. If you contact the school, you can book your drive time before he releases times on the website. He was very understanding and helpful.

Terrible customer service. Very difficult to get drive times. Confusing system. This organization is obviously not properly run. It makes the process to get a license difficult, long, and taxing. The other reviews are accurate. AVOID CYPRESS DRIVING SCHOOL. Other driving schools or parent taught would have made the process much easier.

Update 5÷5÷14: The owner called to discuss our concerns. He was very interested in what happened so that he could improve the experience. He just wanted to make it right. Updating the rating to reflect excellent customer service, and look forward to a better experience.

This school is or shall I say good for the class lecture time for my daughter, but trying to schedule a drive time with them is awful, you have to do it online, and the available times are posted every other monday and if you can’t get or find an available day, than you have to wait. We finished about 1.5 months ago, but still have not had driving time with THEM yet. My other daughter did it with Champions driving school on grant rd, and it was never like this. They were great, professional, accommodating, helpful. To be honest, I am very sorry we picked this school this time. Would I recommend it to a friend, No.