Critter Control

If I could give this company less than 1 star, I would. They are total scammers and full of shit! Do not ever call these people unless you want to be ripped off! 10K to have them «decontaminate» your home – I think not! The guy who came out here was unprofessional and a total liar as to what was happening in my attic. To hear him speak, one would think Armageddon was approaching with all the different wildlife he claimed was living up there. After he had to go back to this office and talk to his «service manager» to type up a proposal which I got 3 days later, hand written and a picture taken with his cell phone and then attached to an email, there were scribbles and scratch outs of the information – they wanted to charge me $ 9,720 to rid my home of the critters and tear out dry wall, replace insulation, and wiring to decontaminate my home.
Guess what – I called and got a second opinion from a reputable company, and also went into my attic and saw none of the destruction that was described to me by these scammers.
STAY AWAY FROM THIS COMPANY AT ALL COSTS!!!

This company’s customer service is horrible, made appointment twice no one showed up and when I made my last appointment with person called Carla and mentioned her about last appointment and she assure me it will not happened guess it happened again I will stay away from this company I have nothing good to say about Critter Control.

I completely forgot about this company until I read another recent review. The reason I had forgotten about Critter Control is that my critter problem was fixed by them a long time ago and has never re-​occurred.
I had a bird’s nest inside my stovetop exhaust vent! I heard loud bird noises, and turns out, a bird had built a nest and was going to lay eggs inside the vent. O.M.G.
I called Critter Control, and they came out very quickly, removed the nest (and placed it on the ground behind my house, humanely), and nailed down a little screen in between the vent and my wall to keep it from happening in the future. Many years later, I still hear birds constantly trying to get in! But they move away, due to the screen.
I would happily call them again.
As I recall, the price was reasonable.

SCAMMERS!!! DO NOT USE — DO NOT CALL!!!
so the guys comes to our house because I called about hearing a noise in the attic. he’s in the attic like 5 minutes and says we have rats! anywhere between 12 — 48. they’ve been up there a while. burrowing into insulation and chewing on wires. they probably are in our duct work and we’re breathing rate urine and rat shit. Rats carry the plague! OMG! we should leave our house right now. this is a major health problem. Houston is overrun with rats they get in through the weep holes and we probably have coons and possum up there too. because they sneak in to eat the rat babies. to fix this «medical emergency» — $ 9,000. they said they had to decontaminate our house by sucking out all the insulation — rats along with it (he even made sound affects) and replace it with new rat proof insulation. then they block all the potential entry points.
We got another opinion from another company. the gentleman spent a good 30 — 45 minutes looking at the outside (for entry points) and inside our house and found… …NOTHING. absolutely nothing is in our attic. NOTHING. there is some evidence that a squirrel (probably) was inside at some point, but is gone now. NO CHARGE, have a nice day.
It appears the only rat that was in my house was the guy from Critter Control.

I am so angry about this attempted robbery that I created a Unilocal account.
DO NOT USE THESE CON-​ARTISTS!
Same story as most of the other reviewers here. I called Critter Control of Houston out to my house because I heard some noises in the attic. The technician told me that I had 50 – 60 rats and that it was imperative that they replace the insulation. The sales pitch included laminated brochures, a lot of scare tactics (huge colony! infestation! hantavirus! your health is at risk!), and a recommendation to get out of the house immediately. The technician even «talked to his manager» to get me the «best possible price» (over $ 9500 dollars). At this point I realized that something wasn’t right, so I got online and read the reviews.
I called a more reputable company for a second opinion. They found two squirrels. No hantavirus. No colony of rats. No infestation. Just two squirrels. I put out some humane traps, relocated the squirrels, and have heard no noises since.

Unbelievable. We got quotes from Critter Control and three other A rated pest control shops on Angie’s list to address a rat problem. Critter Control was over 10x more expensive then their next competitor!!! They recommended services everyone else thought were unnecessary (full replacement of insulation), and on a like for like basis for animal exclusion they were absurdly overpriced as well. Don’t even think of hiring these guys.