So many things wrong with this place… Came here with a friend, and ended up leaving within 10 minutes. It took forever for someone to acknowledge us and sit us down. Then when we finally get a waiter, it all goes wrong. We ask for waters, and waiter comes back with our waters, only to find that there were boogers inside of our drinks. Like seriously? I should of shut their ass down right then and there. Boogers inside of drinks? That’s absolutely disgusting and unacceptable. Have never gone back to that location since then, and probably will never. Staff is usually ways lacking at that location. One of the worst dining experiences I’ve ever had.
Katherine R.
Classificação do local: 5 Humble, TX
Had a really good time with my family party of 9 people. Server Chris was really good. I recommend him. He did a great job. The food was really good and came on time.
Happy 1.
Classificação do local: 1 Houston, TX
Big mouth bites that were undercooked, rude staff, and slow service. Save your money… eat elsewhere. The manager didn’t even care. If I could have given this place negative stars, I would have.
Jake L.
Classificação do local: 4 Kingwood, TX
Fun! Every time I come here the waiters are peppy and energized. Always treated with respect and waiters are good at giving you suggestions. Forgot the name of our waiter(kind of feel bad) but they’ve got great ribs they’re some of my favorites! Parking is good. Place is clean. Can’t complain.
Tiffany P.
Classificação do local: 1 IL, IL
I waited over 20 mins for the new server to come. I heard him tell the other table that our server had a family emergency. There were a bunch of servers walking around but not one asked if we needed something or if our order had been taken. I had somewhere to be do I went to the bar to order my kids food and the server acted like he didn’t see us sitting at the table all that time. I ordered the food and left. I will not go back to this location again.
Susie D.
Classificação do local: 2 Spring, TX
I hate to post this but I have visited many times and have been consistently disappointed. The site itself feels unsafe. As I park I feel like someone is going to jump out and rob me. The service is a crapshoot. Sometimes it’s good and sometimes it’s really bad. Unfortunately I usually lose when it comes to quality and consistency. My family and I decided we’re not coming back anymore. That makes me sad because I want to support this area.
Airic C.
Classificação do local: 3 Houston, TX
I went there about a week ago order the new smoked chicken burrito and it looked like somebody had torn apart with their claws lol no apologies for the presentation. And not to be a bad customer but working in a Korean restaurant you get to be really anal about presentation I don’t know if they were understaffed or what but we didn’t have a set waiter I think a manager helped us or someone not wearing the regular waitstaff apparel. Got our drinks promptly the first time though mine was wrong it wasn’t a big deal but after that I didn’t get a refill on the drinks until I was done paying the check and it was still wrong after confirming what I wanted.
John R.
Classificação do local: 4 Houston, TX
I have been here a few times over the past couple of months for meetings in a company that I am starting. They have a long booth that comfortably seats 8 people near the front, and we were able to you use this as our meeting space. The waitstaff has always been very accommodating and understanding even though we would typically take a few hours during the meetings. I find this environment more comfortable, and the staff love it because they get free lunch and sometimes a drink or two. The lunch specials are very reasonable as well as the 2 for $ 20 entrees. I find the food here to be consistent with Chili’s standards. In particular, I really enjoy the fall off the bone ribs. I also tried the new fried pickles and I highly recommend them if you want a bit of a kick. Mostly, I come here for the service. I never feel rushed to finish our meeting so that the waiter can turn the table nor do they give us problems when we ask for substitutions and other quirky requests.
S B.
Classificação do local: 5 Spring, TX
We ordered To-go online while stopped in traffic. Ordering process was a breeze. Site is very intuitive and easy to use. Food was ready on time, fresh, and well prepared. No complaints here. Great job!
Vicki B.
Classificação do local: 2 Spring, TX
Haven’t been to this Chili’s in a while. Not up to the usual standards. Potato Soup was cold, so I sent it back. When it came back, it still wasn’t hot enough, but after a while, you just give up. My husband’s chili wasn’t warm either. He requested crackers and didn’t get them until the entrée was delivered. And my fries were lukewarm as if they had been sitting on the counter for a while. Although they weren’t busy, there were dirty tables around us. The server didn’t bring me a refill until I had given up and was about to leave. Overall, the main problem was the fault of the kitchen. My entrée was okay, and so was my husband’s, but their timing of the courses of the meal were way off, as was the food temperature.
G L.
Charleston, SC
Pretty bad horrible horrible service i shouldnt have to send two different waitresses to find my waitress to bring us refills 40 mins at a hood Chilis at 25%capacity at 2pm whats the point in ordering bottomless soup if i only get two bowls because the waitress never shows back up to the table I hate saying this but yes ratchet city if you want bad service fake hair andwatered down drinks this is the place what a waste