Chase Bank

Fast and prompt service! With the 1^st being tomorrow banks are usually crowded with long lines. Not this one, ever. I absolutely love the managers here and tellers

To my surprise, this bank actually had really good customer service. Considering that my friend and I were in Chinatown. And we all know how that goes. Rude, incompetent and poor service.
However, that’s not that case with this location. In fact, we receive great service. Whoa dude. We had a problem at the atm outside, so we went inside. Walking inside, we were immediately greeted and asked what we needed help with. Told them that we were having problems at the atm so they led us to the service window to be helped. One person was busy with a customer in front of us and the other clerk was busy counting money. We weren’t ignored. We were acknowledged that we would be helped in a minute.
By the way, NOT everyone at the clerk window is Asian. There is actually some diversity.
Next up, our turn. Apparently something was wrong with my friend’s credit card and unfortunately it’s an international card from Vietnam. We went in at 11, almost noon. And it’s a 12 hour difference so it’s already bedtime for VN. They apologized and just gave us info to call the next day.
But anyways, great and attentive service.

This bank used to be a Wells Fargo bank and another brand before it switched over to Chase. I have been to this location many times and I never leave disappointed. Everyone there is extremely friendly. (Like super über cheerful) they greet you when you go in and out. You probably could have normal conversation with the people there. Well, today finalized my review when I asked for help since I was completely new with depositing my check. (I usually use the ATM). The employee was very helpful with my issue and explained it to me. When I went the teller I didn’t realize I had misprinted my amount and they silently fixed it for me. (Thank youuu)
Employees now have a slight variation of diversity, but I am sure they’re still working on that.
Overall, employees are super, efficient, and very friendly. They also provide free iced tea during this hot weather.
I definitely never had a bad experience here. I also can see myself going to them for many years to come.

Super small bank on Bellaire in China Town. The building is on a really busy intersection. Kinda akward. :-/
Cool people… but not at all diverse… every employee in the building was of Asian decent. It seemed as if every one in the building was on three cups of coffee and grinning from ear to ear. There was and old lady that greated each person with a hand shake and made sure once you left you shook her hand again. The teller and I connected by conversing about volleyball and high school. After she gave me the little $ I had in my account she sent me on my way… leaving with the mere thought that this chase bank is the happiest place on earth. .lol…
If you want to get a little boost of happiness in your life and you bank with Chase. .you must visit this location!