Azam Alterations & Design

We’ve been using Azam for years! She knows her business and genuinely cares about the quality of her work. I will continue to use her for years to come!

Not impressed with this place. Though it is near my work and was recommended by another customer/​friend I am not impressed. Azam the owner didn’t have my top ready when she said it was going to be done. I would have at least respected her if she would have offered me a discount for having to wait another day and not even bothering to tell me it wasn’t done till I went there. She just kept telling me I was pretty as if that was going to make up for her incompetent staff and inability to offer good customer service. Don’t plan on going back to her.
Class tailor in rice village is where we have gone for years and though they can be a bit pricey they have never faultered on their work, they have things done on time and are pretty nice and timely with their customers.

Very rude, worst customer service I have ever experienced.
Dropped off a bridesmaids dress one week ago. When I dropped it off, I spent 15 min explaining the alterations I needed done. I offered to try on the dress several times and the lady told me that this was not necessary. When I went to pick up the dress no alterations had been made. I was told that this was my fault as they were the professionals and I was just the customer. They asked me rude condescending questions like why would I even buy a dress that was small on me (sorry I had to order it online). They were yelling at me as I was scrambling to put back on my normal clothes and get out of the store. Very unpleasant.
Also I agree with the other review she does not give you a price even when you ask. She just tells you not to worry about it…
I will never be returning and I would strongly encourage others to do their business else where.

Azam may be a miracle worker but she is not a good business woman. I cannot stand to see her rip off people with her horrible accounting skills.
I have been in here a few times for some quick alterations and won’t be returning. I can’t stand that there isn’t a list of prices and that she won’t give you pricing up front.
It’s like if you are loyal to her she gives you one price, but if not, then it’s a whole other price. She even asks you if she knows you and if you’ve been here before.
I feel bad for the staff she keeps because I can only imagine how she must pay them.
I could care less that she has done alterations for the assorted tv personalities, all I care is that if I’m going to give you business that you treat me fairly and charge me accordingly.
Two stars only because the workmanship is good, but the accounting leaves much to be desired.
If you need alterations done, go down the street a bit more to Jimmy’s or any one else for that matter.

Azam is seriously a miracle worker. I’ve been going to her for four years and every single thing I’ve taken for alterations looks even better once she’s done with it. She’s hemmed, taken in dresses, and completely refigured the sleeves on a blouse for me.
Conveniently located in a little strip center at Weslayan and Richmond, she has a constant flow of people coming in to drop things off and pick things up. Her «wall of fame» is a collection of about 30 signed photos of the work she’s done for just about every single newsperson in Houston — she is the «go to» lady for the on-​air personalities.
Her prices are slightly higher than what you’d pay elsewhere, but her work is second to none.