American Apparel

I end up not wanting to ever spend money at this location because of the horrible service. Employees are so rude every time. They seem like they hate their job and act like it’s a hassle to do anything that requires doing actual work. Girl bye

Sure, I am a middle aged gal who doesn’t wear a size 2, like $ 15 socks or leggins. So this store is SO not someplace I would ever shop on a regular basis.
But when my 15 year old goddaughter walks in, sniffs about 30 seconds at the poor selection of clothes and leaves to go to Buffalo Exchange — well that tells me a lot. It’s not even a shopping destination for teens. Who shops here?
The store is bright and clean, the staff is semi-​friendly to those that «look» right and seem to ignor the rest of us, the racks are not too crowded. They have a VERY small rack of stuff marked down in the back. There are kids clothes if you dare spend that kinda cash for a garment they will outgrow in a month.
Get online and buy basically the same stuff at Overstock or most any other site and save some bucks and don’t put up with the lack of parking and unattentive sales clerks.
I am not a clothes snob. Still I don’t mind spending some bucks for the best — my closet is stuffed with Cole Haans. But for a basic cotton t-​shirt with no logo or special anything I can go somewhere else and not spend $ 40.

The general idea of this place is pretty cool. Simple clothes and throwback outfits that can be worn anywhere, from festivals to a night out, they have you covered. But be prepared to spend $ 50+ on something that Forever21 or Target offers for a fraction of the price.
The worst part, the return policy is BS. Ladies, when you go to check-​out they will offer you 10% off if makeup is on the item you are purchasing… but it is FINAL SALE. That means no refunds or exchanges. I heard the man behind the register offer this like clockwork to every single woman in front of me.
You were warned!

Awful.
I got 2 shirts and decided that I didn’t want them. I went back 3 days later to return them and the guy told me I couldn’t get my money back.
On the Saturday that I bought them I had a lady saying that the intimate item I bought with the shirts was final sale (which I understood) but that I could return the shirts back for a refund if I changed my mind about them.
The guy gave me a gift card in exchange. I will never come back there or any AA store. Learn to honor what a worker said. The WORST customer service I’ve ever seen.
Waste of time and money

I went in there searching for a basic black t shirt for my husband but was disappointed with the store layout and selection. All of the t-​shirts were placed on hangers, while I was hoping they would be folded instead. I guess that wouldn’t matter to a normal person but to me — it means the neck line might be be stretched out from hanging them rather than folding and my husband would just want to return if that was the case. Anyway, the price for a premium shirt was $ 26, and we usually buy the same shirt from
with a customized printed logo for $ 20 each (they use the American Apparel brand).

Firstly, I would like to start off by explaining how overpriced the clothing is. I understand this whole «made in USA» shenanigan, but seriously? I find better clothing items in the Forever 21 basics section.
I’d like to talk about the poor customer service at this place. Out of three or four employees, only one of them seemed to be nice. I asked about an item on sale to an employee and she didn’t even let me finish my sentence as she was staring at herself in the mirror the whole time. I hope whoever hires these people really looks at their resumes and not just their looks. Everyone seemed more into themselves than their actual job and customers. C’mon, now.

looking for unique stuff they have quite a bit of it!

I like American Apparel’s clothes, but hated how 1 associate, with short curly black hair wearing this tight skirt, felt the need to wait outside of the dressing room for me twice when I was trying on 2 shirts and the second time a skirt. She didn’t do that to the other customers in the dressing room area accept me. I mean, seriously? If I really wanted to steal something, I’d go to 1 of those designer stores in the Galleria Mall since their clothes are actually worth the amount they charge. I also wouldn’t be stupid enough to slip 2 items in my bag that the associate saw me with and put in the dressing room herself. It ruined my entire shopping experience here and I’m not going back. Their are other trendy stores around this area that I can drop my money at that don’t employ suspect prejudiced employees. If your black, I highly advise you to not shop at this location unless you don’t mind being treated like a thief. Also, their was another associate walking around barefoot in the store. Just walking around … with no shoes on … nonchalantly … I’ve never seen something completely weird and unprofessional. And other than a long haired blonde female, whom was really nice and the only associate to even say «Hi» when I came in, the customer service here was poor.

A hipster inventory. I mean, bowties?! HIPSTER. They can be a little overpriced, but I liked checking out the hipster items.

This is a cool store for your basics. Tshirts, tanks, socks, backpacks, etc. I mean you know what to expect at American Apparel and they have it at the store. The selection is honestly pretty good, they usually have a wide range of sizes and colors.
You can always find crazy and interesting stuff here, for costume parties, concerts, raves, whatever. The employees are all very hipster– and have that similar attitude. But if you need help they will help you (likely you will have to ask them though).
Its expensive– sure. But you knew that before you went into American Apparel.

This place is the embodiment of the stereotypical pompous hipster. Don’t expect smiles and any customer service. The workers are listless and rude. I dont know why they get paid.
Also don’t go to this store if you’re not petite or else you’ll have a bad time.

Hello 2014 and hello fake almost worst part of the 80s! Scrunchies? Gag me. High-​waisted skirts? Grotty. Their ads with half-​naked female employees in suggestive poses? Barf-​a-​rama. All in a store run by hipsters? Fake 80s with a side of passive-​aggressive apathy on a cell phone. Gag me with a spoon.
Many of the clothes are great. The basics, that is. If you’re looking for a zip up hoodie, this is your place. Seriously, the quality of basic «other brand» hoodies has significantly decreased during this recessions… not the 1980s Reagan recession that you may confuse it with if you pop in here for a spell. It is NOT 1985! Fur shure. Well, they don’t carry the ones with raglan sleeves in the store, so you’ll have to suffer through slightly ill-​fitting shoulders. You’ll survive, especially if you’re in magenta, jade, or electric blue. You’ll pay about $ 50, but then you also will have a pretty well-​made basic hoodie in a pretty color, with slightly lumpy shoulders.
I also like their tights. Lots of bright colors and they’re thick (er than Hue) and fit well. If you know how to wear color, you are set. If you don’t know how to wear color, do so anyway. The world needs more variety. Take the cheer with you.
Like any good 80s store should know, accessories are key. Other than the tights, every other accessory-​esque item here is blah and simple.
Now I’m feeling a little bit apathetic.

American Apparel I do love your cottony goodness but damn you expensive! It’s cotton! But it’s all so soft and colorful like a hot pink kitten.
I normally only pop on when looking for costumey kind of 80s stuff. Now while I realize the child at the counter wasn’t alive in the 80s I don’t need the constant reminder if my quickly approaching 40s with her calling me ma’am what felt like 1000 times! I appreciate the courteous service but gawd!

I love this location. Its about 5min from me and they’re always stocked w. up to date items. A little tip about AA: Shop here for your essentials I. e high waisted jeans, comfy sweater, cardigans, t-​shirts shirts because those are items you are likely to wear often and since the quality is so great you really get the most for your money. I bought some high waisted shorts from them last summer and they still fit snug and look great!

Sometimes, I like to test myself.
Back when I was a flippy little kitten, this store was the bees knees to me, and I had to trek to NYC or thereabouts to procure my hip (ster) American made, non-​sweatshop tearstained togs.
Fast forward to the 21^st century. The reality is, I should be OVAH this store, and for the most part, I find the CEO repugnant and the concept contrived. Yet, today, I NEEDED to pay AA a visit, and not because of my issues with drank. I was on a lip balm quest. Apparently, AA is the only one who carries this stuff I’m seeking out, or I could order it online, but I wanted to see, touch, open the samples, give them a sniff, before I committed.
So, I wandered in looking like a homeless person, and not the typical AA clientele, because I am so very un-​hip and un-​ironic. Plus, I didn’t give a flying FCUK, oh wait, sorry, that’s another store… please disregard.
I’m sure the kids thought I was contemplating a lift here or there, given my unusual appearance; I saw the attempt at nonchalant assessment. Yeah, give the old lady some space, she decided she wanted to shop after all. And looky here! Chiffon with a crazy cat print! MINE. Oh, and a dolman top in spacey purple. MINE. Oh, maybe I want that, and that too!
The fitting rooms were reduced to 3 tonight, with the other 2 serving as storage space, apparently. There was a queue, even in the night time.
In the end, I left with more than I had intended, and yes, they can still provide basic needs stuff like t-​shirts and spandex pants, cause you just never know when you might need some more stretchy pants.

I have never felt so much racial tension in my life. I don’t know if everyone In The store has an issue with people of color, but they all need a little more sensitivity training. From the clerk addressing her negative energy issues, to being followed around like I was about to rob the place !!! I will never shop there again!

I like there stuff and it fits my style as of late. Their clothes just fit.
Go when there is a sale and the price doesn’t seem so bad.
I really have no complaints about the store and the workers were very helpful — granted I was the ONLY person in the entire store.

Okay I don’t know why I’m updating as I’m not adding or deducting any stars, but I do want to say that the customer service was awesome the last time I was here.
I exchanged the evil evil Bandeau dress mentioned in my prior review (I am too impressionable, some things will never work on me, despite my susceptibility to their whole ad campaign that it’s super versatile and awesome for everyone!), for the Le Sac dress.
Le Sac dress = super confusing as well. For someone who needs her clothes to be pretty self-​explanatory. The AA employee attending to the dressing room noticed me struggle and instructed and helped me fashion the dang piece of overpriced cloth into a couple of styles. She must’ve though I was a total idiot for flailing my arms about, flustered over a dress, but she hid it well. Anyway, Le Sac dress = LOVE IT.
I also bought an overpriced piece of wide stretchy band stuff with a zipper affixed to it, a «belt» to complement my dress. if only I had the most basic sewing skills — I could have an AA store at my disposal.
Allegedly the nailpolishes are really awesome here — that’s what the internet tells me, at least. But i need to stop listening to the internet or I will make Bandeau-​dress-​like mistakes again and nobody wants that, trust me.

Just think. the stuff you buy here isn’t made by a 9 year old who is earning 50 cents a day and doesn’t get to go home to see her family for Lunar New Year because she can’t afford to!
I don’t generally like the service here because they usually ignore me when I come in.
However, I am a HUGE fan of their tube socks. My little piggies and calves have never felt the quality of this stretchy cotton ever. Plus, one of my girl friends fell in her thigh high tub socks from American Apparel — and not a single rip, run, or any trace of damage! I own 3 pairs…
You just have to be smart about buying stuff here. They have promotionals and I’m glad to see that they post the current ones on their Unilocal page!

Damn you, American Apparel. I do love your clothes, under garmies, hoodies, sweatbands, socks. You have it all. Whether it’s for a costume party, swim suit party or just last minute accessories needed to add that «cool factor» to my hipster-​wannabe outfit, I *know* I can find it here.
…However, it just doesn’t feel right paying so much for cotton or spandex. Really. It’s not right.
Fine! Ring me up. I gotta have this silver metallic tube top.