Alamo Key & Lock

Ben was a true professional! Courteous, Puncual and they did fantastic work immediately. Highly recommend this compan for any need. Thanks!!!

Thank you so much For the fast respond Took the guy 15 minutes to get here and 30 min to finish I was amazed honestly
I needed to get a key made for my vehicle and unlock my house and change the lock on my front door cuz I lost all my keys than I called so many different companies and you guys give me the best price:) I was really happy with service
highly recommend to anyone who wants a really good and honest and very professional locksmith
thank you Alamo key&lock hopefully it’s not going to happen to me over again thank you so much

Highly recommend the guys at Alamo Key and Lock. First had them out to replace locks on all of the doors on short notice. Based on that positive experience we called them back for a larger project, including security camera installations.
Tim and Ron did a great job with the installation and took the time needed to do the job right and explain everything to us. This type of work is built on trust, and these guys certainly earned mine.

Locked a door inside my house, even though it wasn’t an emergency they treated it like it was. Super happy about that. Ben called when he was on his way, was super polite, professional and fast. They gave me a quote over the phone and stuck to it. I hope to not lock myself out of anywhere again but if I do I will definitely call them!

Somehow after buying my house I lost all of the original keys and only had «minute keys» from the kiosk at Lowes, after months of being frustrated with the keys getting stuck I called Ron to come out and change all my locks, after he looked at my keys and how they worked in the door he was able to make new keys from the minute key and put some WD40 inside the doors. Quick easy and no charge! Ron was great, I will be definitely be calling him again! Thanks Alamo Lock and Key!

Awesome service! I called Ron and he got to me in less than 10 minutes. He opened my work truck in less than a minute and that’s no exaggeration. He quoted me over the phone and that’s what he charged me with no hidden charges. Very honest guy. Highly recommended.

I left the keys in my apartment and decided to call these guys since the Unilocal reviews were pretty great. The guy arrived in decent time (about 20 mins) and when he looked at the door he said it would be $ 150! It was only ONE simple door lock. I don’t understand how he came about that number but needing to get inside I went ahead and paid. I won’t be using them next time and hopefully won’t forget my keys inside my apartment again.

Fast and reliable service, was locked out side of my store, had to get it open asap, Ron the locksmith arrived within 20 min and was professional and nice, would definitely recommend this place.

Got locked out of the house, they were here less than 15 minutes from my call. Fast and reliable service, would recommend them

I had a really bad experience with one of the owner’s subcontractors (whom he has to use when he has to use when he occasionally goes out of town). This guy not only installed my lock backwards but refused to come back & fix it.
But when the owner finally became aware of the problem, he was prompt in coming out & fixing my lock. Which also fixed the way the door fits.
He turned a bad experience into a good one.
I’ve used this business for well over 20 years. Recommended.

Great service! I calls Alamo locksmith, the dispatch was very nice and the tech arrive on time.
Thank you I will use again.

I had left my keys inside my car and was locked out of my car at 11:30 at night. I called alamo and Ron answered me. not only was he nice and respectful, but he got to me in no time and charged me a fair price, I will definitely use them again! I would highly recommend everyone to use alamo for all locksmith needs! They are truthfully the best!
Thank you Ron!

Great service! I needed them on Christmas and they came out and help me getting into my car.
They locksmith was very kind and know was his doing, the price was fair as well.
Thank you so much I will most definitely use them again.
Really good!

I truly satisfied with the service.
I just moved to a new home, I call Alamo key and lock, I needed to change my locks, RON answer the phone was very professional and polite, he came on the same day and secure my house, my next step is security cameras after Ron was also consulting me on security.
Thank you Ron !

I needed a privacy lock and I had seen the same Alamo Key & Lock van in my neighborhood several times so I called the number on the side of the van.
I called and the locksmith was nice and helpful quoted a price. His name was Ron and he was very professional and did exactly what he said he was going to do. The end price was the same as the quote. Ron talked about future security ideas but was not pushy, more of a suggestion than a scare tactic.
When I logged on to Unilocal to write a review, I was surprised to see the other reviews but clearly the reviews were about other locksmiths, with the same company?
The man who helped me was timely, called back to ask what color lock I wanted, talked to me about how the lock was installed and why, he was pleasant and honest.
I guess the overall point of this review, especially after looking at the other reviews, is to ask for Ron.
Ron had other customer calls for business as he was working so he must be the Locksmith’s Locksmith.

Did they open our lock? Yes. Were they an honest and straightforward company? NO!!!
The price they quoted me was $ 15 for the service call and $ 35 per hour, with the assurance that our simple lock could be opened in less than 20 minutes.
The technician that came out said that it was $ 15 and that the service, that took less than 10 minutes, would cost $ 79! When I told him about the quote, he was very embarrassed and had Alamo call me. The man I spoke with was completely unremorseful and uninterested in making things right.
There are countless lock and key services that are surely more ethical than Alamo — call them because from other reviews that I’ve read here, this company is not above board.
Shame on you Alamo!!!

I was scammed by Alamo Key & Lock. I know this to be true because they did something that did not make sense:
After jiggling one tool in my new three-​month-​old doorknob for a few minutes, the technician pronounced it unopenable and said he had to drill it out. I had my doubts about this, but I had no choice because I urgently had to leave for work.
He then proceeded to replace it with THE EXACT SAME DOORKNOB. He even specifically told me it was the same one.
So… why on earth would he not have been able to open the same run-​of-​the-​mill doorknob that he carried in stock?! In the few days since this incident, several mechanically inclined friends and coworkers have insisted that it was laziness, or very poor skills, or the goal of making more money from me.
I was quoted $ 75 (15 for service call, 60 for labor) over the phone, and what I ended up paying was $ 194 (15 for service call, 95 for drilling out the doorknob, 69 (yes, 69!) for the doorknob, and tax).
My technician’s name may have been Ben, or Eidan, or some similar-​sounding name, but I’m not sure, despite the fact that I asked several times. When I called a few minutes ago to make sure my information was correct, they were very beat-​around-​the-​bush and their voices became very muffled, accusing me of «hiding something» when I would not express my complaint without first being sure of who I was complaining about. Pretty sure I’m not the one with something to hide, Alamo Key & Lock!
After the roundabout and frustrating conversation I just had, the man I spoke with over the phone said that within a couple of hours they will have a supervisor call me. I will update this review in the future with whatever they did to resolve this situation and/​or any further action I took.
In the mean time, I would suggest you try your luck elsewhere. This company has not displayed good ethics and are willing to lie in order to make more money.