Aesthetica Skin Spa

Terrible. Terrible. Terrible.
It has been a month since I have been there and I am still dealing with their shady service. They cheated on my money and took $ 238 from my card while they said it was just $ 59.

I starting coming here because I was getting married and wanted to have perfect skin for the day. I tried all their upgrades in hopes that it would help my skins but there really wasn’t much change. After so many probiotic masks, peels, and burning mud torture on my face, I still broke out for my wedding… I think this place is extremely overpriced for what you get. They don’t have private rooms, so you hear people talking through what is suppose to be a relaxing experience. They try to up sell you on every time facial upgrades and products which are not anything special.
The worst part is that they are not professional at all. Twice now I have had people cancel my appointments without notice. The last time it was through a text message. What kind of company cancels appointment with a TEXT message. The least you can do is call, apologize for the overbooking and find me another slot. Now I have been calling them for days and nobody answers and their mailbox is full so you can’t leave a message. DO NOT WASTE YOUR TIME ON THESE PEOPLE!

My name is Kellie Clark and I was so fortunate to work as an aesthetician at Aesthetica Skin Spa (Formerly Face Logic) until it’s most recent closing. I would like to reach out to those clients that were regular members or those that I treated on a regular basis. I have relocated to a wonderful and established spa near by. If you are interested in still receiving great service please contact me at
. Thank you so much for your loyalty.

I came here a couple of months ago to use a groupon for a maintenance facial. I came early and was asked to wait, even past my appointment time. So I believe my facial was cut short. The groupon says it was supposed to last 50 minutes, but she spent ~40 minutes on me (minus one star). Receptionist and esthetician were nice, but my facial was mediocre. It was my second time getting a facial (first time was at a higher end spa, so that’s what I’m comparing it to). When I laid down, she examined my face which was nice and found my problem areas. But what threw me off was how much she tried to push me into upgrading to a more expensive facial for an additional fee (minus another star). I kindly refused, and it was awkward but we moved on from there. I found it weird that she used a clarisonic as part of the facial. I already own one and use it on a daily basis at home, so I don’t need to pay someone else to use it on me. I did appreciate that she extracted some stubborn blackheads for me, though. Because it was a groupon deal, I tipped generously and left. I might decide to give this place another try though because it is more affordable than other places.

I Loved this place. Definitely a step up from the previous facelogic. They have a choice between an organic line or not and they customize what products to use for your individual needs.
As some of the reviewers said below, there is only a curtain separating you from the hallway, but this fact did not damper the relaxation aspect at all. I will definitely be returning.
Only thing that could have been a bit better was a more complete extraction process.

I usually come here on a monthly basis (have a membership). The facilities are very clean and well lit in the front of house area. The back is very quiet, the chairs they use are comfortable, and the associates are great. I usually request Candy because she is very knowledgeable of all the products they use, and also how to improve your skin. She is also super funny and makes you feel comfortable. Feel embarrassed about a big zit? No worries, she will make you feel at easy! :) Thanks for the great facials! I also LOVE that they have the Eminence line. Not sure if they still carry it, but this line of facial lotions are AMAZING.

I, like most everyone here, came here to use my Groupon – $ 29 for a $ 59 member priced facial. I’d never had a facial before, and I thought that this would be a good opportunity to test the waters, so to speak.
What I Liked:
1. Once the girl I was assigned to, Candi, found out that this was my first facial, she asked me what products I used, and what I wanted to achieve as far as my skin was concerned. I also liked that she explained what she was doing, step by step.
2. The reception area was very clean and organized, and I also liked the zero-​gravity chairs in the facial area. I also appreciated their use of organic products.
What I Didn’t Like:
1. Using the Groupon was an ordeal in and of itself. Getting an appointment was a nightmare; I don’t know if they’re short on staff or if they only had a smaller set of appointments reserved for Groupon users, but it shouldn’t be that difficult to schedule something. After I finally scheduled an appointment, I showed up only to find that my appointment was never booked. Apparently, the system didn’t save my slot, so it ended up being a wasted trip. They re-​booked me, but since the new appointment was after the expiration date on my Groupon, they had to honor the discounted price anyway. My facial took place on August 11^th.
2. After I got settled into my chair, before the facial even really began, Candi asked me about upgrading the facial for an additional $ 30, since I had never had a facial before and I guess that there were services that weren’t included in the basic facial. I went ahead and upgraded, but it was a little off-​putting. I’m a new customer and I don’t even know if I like your establishment yet… maybe hold off on asking about upgrades until after the experience… I don’t know.
3. I found it odd that the rooms are separated by a flimsy curtain, and not a door. I don’t know if the walls extended all the way to the ceiling, either, as it was dimly lit in the back. I could hear the conversation of the people in the space next to mine, and I’m sure that they could hear us.
4. There was a point in the facial when Candi put a product on my skin that was supposed to detox, bring the impurities to the surface, so that she could do a better job with the extractions. She described it as being «intense», but to me, «intense» means a heat or a tingling sensation. This product felt like I had dipped my head in kerosene and then walked into a burning building. I told her that I was very uncomfortable, but she kept assuring me that I needed to keep it on a little bit longer. She finally wiped it off, but I feel that if your customer tells you that something is uncomfortable, you should listen to them.
All in all, the experience was okay, but for what they charge for a non-​member facial, I can just go to a real spa and get fully pampered… in full privacy.

I went to Face Logic in Meyerland for the first time recently. I had one of their signature facials with Kellie. She was super sweet and knowledgable– and gentle, even the extractions didn’t hurt. She used all natural, organic products from the pricey Eminence line, but it was very reasonable priced at $ 40-​something. I will definitely be back and I highly recommend Kellie!

I think they must have read some of the reviews here and changed a few things since then, as my experience was perfectly pleasant. No hard sells, no loud voices, etc. I was impressed when I first entered to see how clean and nice the place is, and it seems that they use decent products too, so I can understand why they’re a bit expensive (Essence Organics). I was psyched to see an organic line in here as I waited for my appointment, and also gloMinerals cosmetics.
I don’t do extractions because that tugging and pushing at the skin isn’t actually good for it… not sure where the idea of extractions even came from, but the delicate facial skin doesn’t need such rough treatment. So I skipped that step and just enjoyed the steam and lotions and mask and hot towel. It was very relaxing, and included a shoulder massage. The chair I was sitting in was nifty and reclined back to elevate my feet really comfortably. The aesthetician used a Clarisonic on my face at one point, which was interesting. I’ve never had one of those used in a salon setting.
It was quiet and still when I was in there, but the curtained-​off rooms are certainly private enough for my needs. When I left I was merely asked whether I wanted to book another appointment. I didn’t get pressured when I said that I’d call when I was ready.
Anyway, give it a shot, especially if organic products are important to you– it seems places that use them in Houston aren’t common.

I had been going here for a while because I like the girl i got to do my facial and eyebrows. However after she left I got a girl that completely messed up my eyebrows. She left them really wide and she cut them so short that you could see the skin underneath them, and then she filled them in with black liner so as not to make them look bald and tried to sell me a liner as well. i came out looking like a drag queen with fake eyebrows. I was so upset I called to make sure I didn’t get her the next time. LO and BEHOLD she answers and has the nerve to say, «Oh I did your eyebrows last time I can do them again!» I said, «um no thanks» and hung up. Since i had the month to month membership, they told me it would roll over every month, however when I called they said that that had expired and I no longer could use that $ 59 I had paid to get my facial. So I said «Well you returned it to my account, right?» «Nope» he answered flatly. REALLY??? THAT REALLY MAKES ME WANT TO RETURN AND RECOMMEND YOU TO MY FRIENDS YOU IDIOTS!

I, like the last few Unilocalers, came here to use a Groupon. I lived in the area, and always thought I would give it a try, but since they don’t list prices on the website, I never got around to calling or going in.
My Groupon cost me $ 29 (member price $ 59, non-​member $ 89). The facial I got was worth $ 29. The facial I had before my wedding at Aveda in The Woodlands was more enjoyable. The girl who did my facial was very nice, but talked a little too much about what products I should use and what she was doing to my skin and asking what skin regimen I am on. I would like quiet relaxation during this instead of being talked to.
She did go get a special lotion for my dry skin, which I really liked, however, during the sales pitch at the end, I asked for the price of the lotion. $ 64 for a tiny tub. No thanks. I told them I’ll get it online for half the price.
It’s an alright place, but I just can’t afford and am not dedicated enough to facials to get a membership. There is no way you people are debiting my account every month.

Came here due to a livingsocial coupon. Like another poster has mentioned, Tiffany is awesome!
Great massage, listened to my concerns about my skin, did a heck of a job on extractions and provided some useful recommendations for products to consider.
Great experience all around.

I too bought a facial through the Groupon special. And, I was satisfied. Tiffany was my estitician and I thought she did a great job. Maybe I’m weird, but I actually liked the way the stalls are set-​up. The curtain made it seem more open to me which I kind of liked. Yes, it’s not the norm but I felt very comfortable. I think Tiffany did a great job and knows her craft. She spent more time of extractions than I expected. Now, I must say that I upgraded to the «elite» facial so paid a little extra than the Groupon deal. I didn’t feel presured into buying anything, although she did make suggestions. I would go back. No, it wasn’t the best facial I had but for the price I thought it was excellent. A higher end facial that is my favorite is an older hispanic lady (can’t remember her name) at Norris salon in the Galleria. But, after going to Facelogic and for the price I paid, I was satisfied and my skin looked and felt better.

Came here bc of groupon and didnt expect much for a facial. I had tiffany and she was a sweetheart who was very professional and personable.
Liked:
–Firm massages to my neck, shoulders, hands and arms
–Tiffany explained each step and even asked at the beginning if i wanted to relax or hear her explain the process.
–get to take off everything waist up and wear a tube robe to be comfty
–wasnt really pushed or harassed to get a membership which was a good thing
Disliked:
–hearing others talking in a nonwhisper voice around you
–pretty pricey for their services especially for the type of environment youre in and the way their stations are set up
Im glad they offered the groupon deal though! Not sure i would be a regular member with their prices or get facials often.

Well I went here to use a groupon.
Like someone before me, I didn’t like the way the stalls were set up in the facial area. I think the music being pumped into my stall was just a little bit louder than it needed to be but was loud so that the outside conversation wouldn’t be heard. That is kind of a negative for me.
I forget the name of my esthetician but she was actually pretty good. She explained how much time she would be taking on extractions and asked if I wanted more/​less time spent on those. She also asked me what kind of pressure I liked in my massages to which I replied firm and she did that part just right. I didn’t really have any issues with her.
Today my skin doesn’t look much different than before but I don’t really have problem skin. I just like occasional facials so Facelogic’s membership plans aren’t really for me.
I might be back as a last minute decision in the future but that’s probably not likely.

Just like Brandi, I ended up here thanks to my Groupon purchase.
The facial did feel great. It had a decent amount of time spent on extractions, however, what I didn’t like was that she didn’t touch the chin area at all. that to me was odd, since the nose and the chin is where most people have whiteheads/​blackheads accumulated.
Also, just like Brandi, I was pressured big time into buying their products. I politely declined, since having sensitive skin I can’t just apply random products to my skin and hope for the best. Maybe coz I did mention that I was moving, they did not pressure me much into a membership plan.
Would I normally pay $ 60 for the level of facial I got today? probably not. Maybe their more pricier ones are better, but, all in all I wasn’t really blown away.

Like another reviewer, I also saw this location on Groupon and thought it was a pretty good deal.
Overall, I left with the impression that this was the Supercuts of facials. Not a real spa, but more of a place you can be in and out quickly and get a pretty basic facial. If you want to get facials on a regular basis and have normal skin, this could be a great option for you. If you have more problematic skin, get facials only occasionally, or value the «spa» experience, it is worth paying more for a service that fully meets your needs.
The entrance and waiting area were well-​decorated and the staff was eager to help. When I was escorted back to the spa area, it was just a line of «stalls» with curtains that closed them. I changed in the stall, while my aesthetician waited outside the hallway (no changing room). Because of the setup, I could hear other conversations going on around me during my facial. Not a huge deal for me but could be for somebody seeking some relaxation. There’s not an actual «bed» you lie on either. You sit in a chair that reclines, but doesn’t fully go flat. It was more like a dentist’s chair, which was a negative for me.
The facial itself was average. I did ask her to spend a lot of time on extractions (hope that wasn’t TMI), but she didn’t really. This is where my Supercuts comment comes in. It was more of a basic formula that they apply to everybody with minor modifications based on a series of questions she asked me. For the first time ever, soap got into my eyes, which was not fun to say the least. I’ve had many facials, and I would say the results of this one, while not terrible, was relatively one of the least impactful.
I was debating between two and three stars, but I figured I couldn’t give three stars to a place to which I wouldn’t return.

I’ve never had a facial before, but I bought a Groupon to here, and I was excited to try it out. Before coming in, I wasn’t really sure what to expect. I assumed they’d primarily exfoliate and moisturize my skin.
I arrived at the salon, and was taken to the spa room by Candi. Candi was friendly and did a good job of explaining everything to me. She looked at my skin and made some recommendations. The facial itself was great, and I felt very relaxed by the end of it.
However, just like every other «chain salon», they give you a hard sell at the end, trying to get you to purchase products and sign up for a membership. I recognize that they need to do this, but I hate being asked to commit to 12 months of facials before I’ve even paid for the first one.
I might go back again, but I’m going to look into options of other, smaller places first.

Ok, so I’ve only been here once, but i was really impressed. I’ve had acne for forever and i left that place glowing. My pores were tiny and my skin looked much more even. I ended up buying an exfoliating product, but i didn’t feel pressured into it. I just wanted to be able to recreate the glow a home. SO far so good. I have my second facial with them next week and my skin has held up wonderfully in the month between. I’m hoping it only gets better. Don’t be fooled by their affordable prices, they do quality work.

I needed a facial and I needed it fast! So, I consulted my good friend Unilocal and many options came up. I read a lot of the reviews for different places but chose facelogic although it had only one five star review. This place is very close to my house, probably 10 minutes. I went without an appointment and the staff was very helpful in trying to get me in. They gave me an appointment for an hour later. When I went back I was greeted by Candie, who would give me my facial. She was very friendly and very very funny. She gave me an awesome facial, so great, I am considering becoming a member. I was not harrassed into buying anything and was happy with my facial as soon as I saw my face in the mirror! Pores?! Where? lol. I will definitely be going back to them for another facial as soon as I need one.