I was helped right away on a Friday around noon. I got a regular manicure for a decent price, $ 15. A week and a day later, it still looks great. No major chipping at all. This is not a spa, by any means, but it gets the job done. I noticed a cooler full of bottled water and Diet Cokes to to side, maybe for people getting pedicures? Oh, you have so say out loud how tip you plan to leave as they must manually put it in the machine if you use your debit/credit card. That could be embarrassing for the poor tipper.