Tires Plus

Here’s a follow-​up of my most recent cost to Tires Plus. This current staffed guys helped me raise my car from unsafe status upon entering this facility to complete restoration of my (corroded floorboards) chassis, fuel pump, gas tank, water pump. My car which has so much sentimental value, now rides better than it has and is better on gas mileage. Honestly. There’s no other place that would do this work. The Best Place for your car is Tires Plus across from Ridgedale Mall in Minnetonka.
Thank you guys So much!!!

Worst service I have ever experienced getting car repairs. I had a leak in a tire and they told me they had sealed it, but my low tire pressure light stayed on. I came back telling them it had not been fixed and they didn’t even check tire pressure, but said the light was just wrong. My tire is still flat and they failed to seal it at all. Don’t even bother going.

I made an appointment to put on snow tires and was told it would «about an hour». Apparently that is code for 2 ½ hours. I asked 3 times if there was a problem and got the yadda yadda. Grrrr — very aggravating

This place is only a few blocks from my home. It was very convienant but the place is just shady. Every time I bring my truck or car here it seems to always get ‘broken’ where they need to do $ 500 in work. From brakes/​rotors being over charged, to constantly finding little things broken with the wheels. I really think the damage your vehicle and are always lying about the service. I would never bring your car here. Avoid this place like the plague.

So far so good. I’ve had tires switched out and replaced. I use specialty tires they don’t have in stock and they are pretty quick to get them day of or next day. Quick service and nice staff.

I’m gonna try to make a long story short.
I got my tires from here…6 months later had to get new brakes and rotors and went to another establishment. Said establishment told me my tires were cupping, due to a tire defect, because of their age they would be under warranty. My suspension and everything looked good otherwise.
Went to Tires Plus to ‘cash in’ my warranty. They told me they would not warranty them because my alignment was off even though the tire was faulty, it wasn’t because of my alignment (says the person from the other shop). After much arguing they ‘let’ me use the warranty, but since I had to pay for the tread I had used, it still cost me almost as much as new tires. They also did my alignment.
One month later I went in for an oil change and came out with new tie rods as well, because they were a ‘9 out of 10′ on the severity of needing a repair. Asked how the tie rods went so quickly, they responded with ‘they were bad before but didn’t need to be done’…um…sorry but you need to have your tie rods 100% to properly do an alignment… if they were even a little loose, they would’ve needed to be replaced.
So after paying them nearly 800 bucks in a months time, I will pass on going here again, I don’t trust them.
If you need a quick oil change, great, but don’t let them scare you into doing anything else to your car, get a second opinion.
I gave them two stars only because they were accommodating and got me in quickly with my first tire issue.

Very great customer service… Went to another dealer shop and was very unhappy so came and visited Gary in Minnetonka. The experience was like walking into a different world after the horrible service a the dealer. When I brought my car in they diagnosed it very quickly and had a quote right away. I have been a Tires Plus customer for a long time and this visit just reminded me of why I go there. Thank You very much Gary for making my day better!

I gave this Tires Plus two stars instead of one star because the people who work here (with the exception of the manager) are very nice. However, the manager is VERY pushy, sells people things they don’t need, says he will follow up and doesn’t. I am out a lot of money because of this place (because of the manager not knowing what he was talking about). I will not be back.