Firestone Complete Auto Care

Crooked bunch of crappy mechanics. The slick talking suit up front will promise you the world while the Dunwoody drop out will fugg up your car. Don’t bother going back to complain as they have all this fine legalize print absolving them of any wrongdoing or liability.
Bunch of chumps!
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No, I will not email you. The manager on duty made it clear there was no liability in part or whole on Firestone’s behalf. My pleading was clearly falling on deaf ears. I chalked up the $ 228 faulty repair as just that and went to a local shop who found you repaired something that didn’t need repair while leaving the broken part as is. Calling you after my car was stranded on the side of the road and hoping you’d honor your warranty was a fable that a room full of coked up Lewis Carrolls couldn’t conjure up. I ate crow and had my car towed away at my expense before handing you more of my money. I’m done with you for good and you had your last chance too many chances ago.

This store is horrible and I do not think people should pay them a visit. I first had a tire rotation last November and after a week had to go back because of frozen caliper on one rear wheel. It turned out I had to replace both calipers. The guy work on it did not seem to know what he was doing, and I ended up with a car with a floppy loose emergency brake. When asked for services, he said he did not do anything other than put the stuff back on. When I talked with the manager to adjusted the E-​brake, he said it was not necessary and he would never recommend people to waste money on that. He tried to fool me and also said that he could adjusted the brake for 60 dollars and that was 40 dollars of the original price. That same work will cost only 45 bucks in an expensive Honda dealer. As I was told, firestone has the responsibility to put everything back and do necessary brake adjustment during the repair. I don’t think that I am the only one treated like this there.

Went there for new front tires on my van. Told them mw and my wife with our 2 year old will be in the mall while they put on the tires. 1.5 hrs later I walk back across the parking lot to see if they where done, and they weren’t. I checked in the garage door to if the van was on the lift, and it wasn’t. So I went back to the mall for a while and came back 1 hr later and asked at the counter if it was done. They said the lug nuts broke and they had to find new ones locally because they had none and it would be a while. They wanted me to pay an additional $ 150 for them to install the bolts, and I said no, I would install them myself because I had tools in the van. They said they would just do it, but I would have to pay for the parts they broke. To get this experience over with I agreed to pay for the bolts. 1 more hour later the finally called and the vehicle was done. Overall it took them almost 4 hrs to put 2 tires on my van, and to make matters worst my cruise control stop working that same day. Took me a while to figure it out, but the communication wires got unhooked somehow (worked fine before). My van also started using oil and got bad gas mileage after this. The transmission is also out now, but don’t think they had anything to do with that. I think these guys where mad because I would not pay $ 150 for the lug nuts they broke on my van. Seems to me like they had plenty of lug nuts in that shop.

Why is it this business has two listings? are they hedging against the likelihood that someone will tell the truth on them on one listing, and they can then delete that one?
These people are predators.
Buyer Beware! see picture below.