Teavana

I’m a tea lover and I see all these recipes about what you can make with matcha powder. So I found this place. The store is quite pricey and I was afraid to buy a can for 25 $ just in case I didn’t like it. From the very first smoothie I made with it I automatically regretted not getting the bigger can. This was the best matcha powder I’ve ever had. Very sad that I can’t afford it more often.

I don’t come here often but whenever I do, I wish I did take the time to visit more frequently! The employees are all very knowledgeable about their tea wisdom & they’re all very personable!!!
You must buy a minimum of 2 oz of tea leaves and that’s understandable. The tea is of great quality.
There are also freshly brewed options available and I often see people walking around with Teavana cups.
As if I wasn’t already fond of Teavana enough, you can also use your Starbucks card to pay! It would’ve saved my life (ok I’m exaggerating…) tonight because I had a very limited amount of cash on me for an emergency tea leaf run.
PS– I wish the white chocolate peppermint tea was available year round. It’s so yummmyyyyyy. I’ve never said that about a tea before!

I don’t care for Teavana’s tea; they sweeten a lot of their teas, and I don’t care for sweetened tea. I have an enormously broad taste in tea, but I haven’t found one here that I would buy again. However, Teavana has REALLY nice tea cups, pots, and other stuff. I bought a huge steeper there and love it. Their accessories are of great quality.

Pass by Teavana all the time at the mall but never bothered to go in until I was lured by their tea samples. Not going to lie, I was planning to just taste the samples and go but I was pleasantly surprised by their mango black tea and then got curious to see what else they had. I’m more of a coffee person than a tea person but recently I’ve been enjoying tea more. I didn’t realize you could order iced/​hot teas. I was so in love the mango black tea I decided to order one. I’m guessing they only had one size because they didn’t ask for what size I wanted but it came in a big (venti) cup! Came out to about 5 something which seemed a little pricy but it was so good I didn’t care. Staff is friendly and pretty informative about the teas. For all you tea lovers this is the place to go!

Visited this location at the Ala Moana mall during my trip to Hawaii a couple months ago.
This store was bigger than the other Teavana’s i’ve been to, it was pretty late at night, so my friend and I were the only customers at the store. The cashier was super nice. I don’t really buy tea here, seeing as I already have a huuuuuge collection of Tea at home, so i’ll usually stop in and get a prepared, made to order tea.
I asked the cashier for a recommendation, and she recommended the watermelon refresher (since it was hot and humid outside) which was absolutely delicious. I asked her for easy on the ice and easy on the sugar and it was perfect! I even got my friend one a cup. Store was clean, shelves were stocked with all the latest tea accessories and brewing systems, and i love their collection of teas located in the tins behind the register.
(Absolutely nothing to do with this location, not going to subtract a rating for that, but I heard Teavana aren’t doing made to order drinks anymore since merging with Starbucks, which stinks, that’ll probably stop me from going to a Teavana again)

Teavana is a-​mah-​zing! But I am a tea-​lover and so is my hubby (and so are my kids — the caffeine-​free varieties only for them, please).
I love the variety of teas… just look at the pictures posted by other Unilocalers. You can get carried away here… we spent $ 75 getting two types of teas, rock sugar, a brewing canister that can be refrigerated.
I also love that you can buy prepared drinks (think Starbucks but teas). You can also use your Starbucks rewards card to earn points here. I wish they had more Teavana locations especially at Kahala Mall. I don’t often come to Ala Moana (hence the $ 75 to brew at home). Or I wished they offered Teavana drinks at Starbucks — other than the limited Teavana supply for purchase or Refresher drinks that are at the Starbucks retail stores. Then I would be in tea-​nirvana!

I’ve ALWAYS LOVE Teavana! My first time I’ve ever had it is when my brother in law brought back some for us from the mainland many moons ago. My first store that I visited was in Las Vegas. It is smaller than the one here. Nonetheless, the staff was as friendly there as it is here.
Of course, the staff is stellar here. They know my name, what I like and introduce something new that I may like. Stephanie and her crew never fail to please me with my expectations about tea. In fact, when my favorite tea is ready to dawn its season, they let me know so I can properly stock up especially my White Chocolate that is only offered during the Christmas Season. This why I come back frequently. QUALITY and SERVICE– impeccable. Never have I been disappointed (ok, only once when it was busy but that was understandable since there was a sale at the time-​my fault for shopping at the wrong time).
Although I used to be an avid coffee drinker (stopped after being dependent for 14 years working 12 – 14 hr shifts), I enjoy the finery and lifestyle of drinking tea– savoring the endless flavors (alone or with friends). Unlike Lupicia which a different type of culture (medicinal benefits and very Asian influences), Teavana is a modern delight.
One benefit is the ability to earn Starbucks stars! Yes, you can scan your app there because Starbucks owns them. YEAH! You can also redeem your free drink there (so worth it).
With my family and friends sharing the same passion, they know how much I LOVE them, their teas, and their products especially with Mother’s Day around the corner. I don’t mind a few stocks as well!
Enjoy your sip of delicious tea AWESOMENESS!

Love the teas here! Always end up spending A LOT of money but teas don’t come cheap! Love the youth berry and orange blossom flavors. The employees here are really helpful and willing to take their time and explain all about the teas. They also have samples out throughout the store for you to try and they are pretty yummy! They also have nice cups and tea pots here. I really like this automatic tea dropper. It times the tea perfectly and takes out the leaves automatically! AWESOME! Just haven’t bought it yet! Stop by and try them out! They also make take out teas for those on the run!

I’ve always secretly wanted to get involved with Teavana. I love tea but just thought it would be soooo expensive to buy it from here. I’ve always eyed it walking into lulu lemon and walking past it again on the way out from Nordstrom. But every time I walked passed it from Nordstrom I would try their sample and I liked it most of the time.
This time my boyfriend were again walking out of Nordstrom and we went to try the sample (youth berry?) it was slightly familiar to the one I liked before (winter berry) and seanie noticed us trying it and I finally walked in and there were other samples, so I tried those also. I tried one and it was bitter like medicine and seanie noticed my face and said yeah that ones a little bitter and laughing, which broke the ice. I like friendly people and she was above and beyond friendly, they didn’t have the one I liked for the samples but she knew exactly which one I was talking about.
I wandered around the store more before deciding «hey let’s do this» I kept asking questions and seanie didn’t hesitate to answer, and you can tell they were real answers and not made up, she knew what she was talking about. I literally felt so comfortable and not pushed into buying anything so I said why not and so the boyfriend and I bought the winter berry, she even mixed it for us because it’s two separate teas, she told us what to do measuring wise and even how to work the perfect tea which is genius, even got some sugar rocks. And the total wasn’t jaw dropping which made me even happier, now I can satisfy my tea addiction forever, lol. And it’s legit tea not BOXED tea which tastes so fresh!
I definitely want to go back already and buy a couple more things. Thanks so much seanie, you’re awesome! Keep up the good work :)

I just posted a long positive review from my computer. It showed Larry C as having posted. Didn’t know that would happen since it was the first review I have ever written on Unilocal.
So I am back to say, «jennifer, (the manager) you are the best!» I want everyone to know you rock on customer service and satisfaction! Your other employees that I have had the opportunity to speak to are equally friendly and helpful.

My first positive experience with this lovely Teavana store was in November 2014 while on vacation with my family. I am a long time Teavana enthusiastic! I have purchased their products for many years.
I have never written a review on Unilocal,but had to because of this store’s outstanding customer service. From the moment I stepped into their store, each employee was friendly and helpful.
I purchased many gifts for Christmas even though I live in LA. All free shipping! One of the items was the Modern Iced Tea maker. I love it… I followed the instructions for use carefully and after a few months, a small crack developed in the glass.
I called the phone number on the Teavana website. Completely disappointed with the attitude of the representative I was speaking to. He was not interested in satisfying the customer… where was the we stand by our products and want you to be happy?
He ended the call with saying, «nothing I can do. You can call the store where you purchased it.» My response was,” I am extremely disappointed and most likely will not remain a Teavana customer.” Nothing but dead air on the other end.
I was also calling customer service because one of the gift sets I ordered online had a defective tea mug. He responded that it was past 30 days and nothing could be done. The correct response if you want to keep a customer is: Let me send you another one right away.
So, this lead me to call the Teavana store where I had originally got my Modern Iced Tea maker. I decided instead of giving up on Teavana, I would see what they had to say! Within a heart beat, Jennifer told me a new would be shipped out today!
Jennifer and all the other employees at Teavana in the Ala Moana Mall, you are wonderful and I am very grateful for your excellent customer service!
Next time I am in Honolulu, you can believe I will be in your store finding awesome teas to take back to CA with me.
THANK YOU from a very satisfied customer. You saved me from walking away and never buying Teavana products again.

Teavana is one of those places that further proves a teacher I had in junior high school’s assessment when she told my mother that I couldn’t do math and she didn’t want to waste her time tying to teach me (true story).
The free sampling outside the store lures you in as you think to yourself «what if I’m missing out, I must try!» and most often you find something that pleases your palate. Most recently, I tried the gingerbread tea and a blend of teas (which I can’t recall). While the gingerbread tea was vile in my opinion the blended tea was amazing and to the counter I went to check out the other varieties behind the counter.
I had them brew me up a cup of the Blood Orange tea so I could try it before I purchased, and holy hell did I blow my socks off.
Next thing I knew after all of my orders were together the register total read just shy of $ 500. I was all like dafaq? Then they were all like «oh yea this is by the ounce» and I was all like «I work in social sciences I can’t math!» so the mad dash to empty teas back into their bins commenced until I was down to about $ 100 in tea.
Despite the fact that I made the aooogah face at them and panicked at the price, the customer service here cannot be beat. The sales associates helped me find teas that fit what my tastes are and also made custom blends for me to suit my tastes as well. While this tea certainly isn’t cheap, Teavana is definitely worth the trip if you’re an avid tea drinker… bur if you’re like me and can’t math… bring a calculator before you end up with the AOOOGA face when your order reaches $ 500 too.

If you are a tea connoisseur, then this is a wonderful place to stop. Even though I have a collection of teas at home I try out a new flavor every time that I visit the mall. I also try the numerous sampler flavors both at the entrance and inside the shop. You can even mix teas for added variety. Every visit so far has been a new adventure. I still haven’t tried every one but the exotic and sweet are among my favorites. It’s a tad pricey but if you pay for coffee regularly, then this won’t hurt your budget. I just wish I could tip them.

My first visit to this place did not thrill me. I am a tea snob. The teas that were on sample were all too sweet for me. And while they have unflavored white and green teas, they are kept behind the counter.
The second time I went in with a friend I was happy to «talk tea» with the friendly service staff. They even took the time to allow me wonderful whiffs of their tea leaves. Only by experiencing their tea can one appreciate the quality. I still prefer my unflavored greens and whites. Tevana has a really nice selection of these. I will not hesitate coming here for that.
The last time I stopped in I enjoyed 50% off one of their delicious unflavored greens (while friend enjoyed buying a bunch of flavored tea leaves at 50 – 60 pct. Refreshing to see a tea shipper recognizing the need of keeping their tea leaves fresh and at its optimal peak of flavor.
Note: Because this store is affiliated with Starbucks, if you are a club member, you get a gold star for each purchase of tea, by the cup and by the bag! Make sure you pay by Starbucks card. Yes, I am a coffee addict as well. :)

Three cups in less than 24 hours, guys. THREE. CUPS. Let’s just say: I’m hooked. Hooked as in «hook, line, and sinker» hooked. It’s not the samples that got me, though you think that should’ve been. I am simply trying to get off my dependency on Starbucks coffee. Actually, if I told The Boyfriend that, he would have just laughed and told me that I «don’t drink coffee.» I just drink «lots of sugar and milk,» which I won’t deny. It did take me a while to learn that chai tea lattes and mocha frappes shouldn’t even BE on «coffee» menus. Just when I felt like I was taking my first steps into adulthood. The working adult adulthood, I mean. Way to be misleading, Starbucks.
Teas are a different story. I should add that I grew up surrounded by tea fanatics. My cousin actually eats the good tea leaves. …Maybe I shouldn’t have said that?
All of the Teavana tea leaves sit in ginormous cylinder tin containers and are sorted neatly into a back wall. I love that they’re color-​coded according to types of tea (white, green, oolong, etc.). I’m indecisive, so I always ask the workers for recommendations. They take out several teas based on what I’m feeling and let me smell the leaves then I select from there.
Here are two of my personal Teavana tea rules:
1. Take them hot, unless recommended otherwise
2. Fruit teas half-​sweetened (and fruit teas only) because a full scoop of rock sugar is too sweet!
This is something I never do since I’m just out to try all the flavors, but ask about pricing. «Rare» tea leaves are (naturally) more expensive and come out to $ 5 a cup. The more common tea leaves are about $ 3 a cup. As far as I know, their drinks are one –size, but it’s a good size – something between a Starbucks grande and venti.
Hot teas come with double cups where the inside cup holding the actual tea also has a cup holder. I know it’s not very eco-​friendly, but it keeps my tea nice and warm.
Also, PLEASE remember that you can get Starbucks Rewards by using your card/​Starbucks app. I’ve forgotten to use it the last three times…

My first Teavana experience was in Dallas, Texas. It was at that time my daughter introduced me to her flavors and blends. I was a fan at first taste! Unfortunately Teavana was NOT in Hawaii… I was at my daughter’s mercy to send me tinful of teas from time to time. Needless to say, before leaving Dallas I made sure I had enough tea to last me until my next visit.
So you can only imagine my THRILL AND EXCITEMENT in finding out that Teavana had opened a storefront at Ala Moana!!! My all time favorite is the Morning Mate, Peach and any of the blended teas.
The customer service here is awesome!!! There are usually a couple of teas brewing (hot and cold ones) available during your visit for a taste. I’ve actually stayed just long enough to try each and every thing. The teas are packaged in purchased tins or if you are refilling a tin or perhaps do not want a tin — the tea is packaged in a see-​through sealable bag. The tins are available in different designs and sizes.
Since I do not frequent the mall often, I usually make a big purchase so that I don’t have to go back to brave the mall for a return visit. I’m definitely NOT a mall person but if and when I do go… Teavana is a MUST stop at kinda place.

I adore tea & some call me a tea snob. I don’t drink coffee or caffeine so tea has got to be quality — not colored, flavorless water. There were a decent variety of rooibos based teas & herbal which was a plus.
My main gripe was how heavy handed they become when measuring out the loose leaf tea for purchase. With a minimum of 2 oz., around $ 7 for that 2 oz & not being able to taste the tea, it can be expensive if the taste isn’t to your liking. 1 bag ended up being 3 oz which is 50% more than the minimum.

This place smells delicious just walking by! Sweet fruity aromas wafting out of this lil shop on the Nordstrom wing. It’s now associated with Starbucks so you can earn and use your star rewards here too!
I admit, it is pricey for the teas or anything else here for that matter. But once in a while, it is worth the splurge. Some of their teas are sweetened with their rock sugar that’s available for purchase as well.
My recommendation: Just try it! They’ve got free samples around the shop. You’re bound to like one of them.

If you know your teas– then this is the place for you!!! Up-​Beat, Young — Hipster hostesses know what they are talking about and are all too eager to share with you multiple samples of the great brewed teas.
FYI– they use beet sugar instead of sugar cane or honey, this only adds to the taste you would experience with a nicely brewed cup of tea instead of tasting only the sugar (or corn syrup in most cases) that a tea in a bottle would have.
The staff knows their teas and why theirs is great.
Man of the posts may or may not be helpful to the average Unilocaler– Here’s what to know — if you know more than a little about drinking tea — go in and ask a bunch of questions about what you perfer and I promise they will know what they are talking about. If you don’t want to spend money– grab a sample and keep walking– it is more expense than a 2 litter of the fake Fuse drink from Coke brands– or anything else you are normally used to drinking.
Go in and enjoy– I like the new feel to the added wing in Ala Moana and this store fits right in — it is an extra and and pleasure (guilty) not for the average joe wanting something cheap. In lines with Starbucks 30 years ago when they set out to make a great drink from scratch to enrich the senses– with tea you can still do that.
Drink Up!

Teavana is a staple to me! I’ve been to another local tea place on the island and they were absolute jerks to me. 3 times! 3 times I tried to shop local and was treated like crap. So I’m back to giving my money to Teavana and I have NO problem with that. When I hit the age of 30 I threw in the towel. I’m old, it’s time to drink tea. Now I love it! I have 7 different flavors currently in my house (due to the fact that I’m literally like a kid in a candy store and can’t pick one).
I went in the store to replace my lavender dreams white tea that smells so dreamy. But tastes like I’m eating a lavender plant. And I cook with lavender so I know exactly what it tastes like.
My Oolong tea that I combine with almost all my teas is the Monkey Picked Oolong. Not only did it smell good and tastes similar to normal iced tea (but better) but I love the name. Gives me a laugh on the days I need it.
I just bought the Mahraraja Chai Oolong to go with the Samarai Chai Mate. It’s fruity with pineapple and oranges. I drink this in the day (after my coffee).
My Thai Mountain Oolong has a softer floral taste than the Monkey Picked Oolong. I chose to team this up with my Rooibos Chai. The Chai has a cinnamon and ginger spice that really gets mellowed down mixed with the Thai Mountain.
Darjeeling is one of my favorite black teas. It’s a traditional Indian tea that usually only drink with my friends back in St. Louis.
Now my absolute favorites that make me feel like I’m cheating on my coffee:
Toasted Nut Brulee– It’s of course nutty with caramel and coconut. Reminds me of a candy bar. Yum!
Caramel Almond Amaretti– Very rich caramel (again nutty, duh) and it’s cinnamon is really strong. This one I tend to make a little too strong sometimes and it definitely will make your lips pucker.
My newest favorite: Spice of Life White Tea. It’s vanilla caramel, hazelnut and almond. Another nutty one and oh so good!
The service I have got in this store is good. Teavana is on key on not being rude even when you have a lady driving you crazy wanting to sniff all the teas.
I definitely recommend buying a container if you buy a tea. Yes it’s like $ 7 but your paying alot more for good quality tea leaves. You want it to keep it’s quality. And they have cute new cans so it’s not just the grey dull ones they usually have.