Starbucks

My favorite Starbucks on the island!
Although my workplace is closer to the Financial Plaza Starbucks, I walk up to this location everyday instead. The staff here are friendly, accurate, and personable. They even memorized my drink and have it ready for me!
Tip your baristas! =]
Thanks for making my workdays a little brighter; Corona, Abbey, Thu, Malia, Melissa, Ester, & Jimmy!

I like this Starbucks. There’s always a line, but it moves quickly, and the staff here are always polite. I haven’t had a watered down coffee from here… yet. Keep up the good job!

I love you so much fun and addicting but it is a great day to be a good day to be w the same time as a result of the day before the game and the other day and night and I’m not sure if you want to be a good day to be a good time to get a new one is a good day to be a good day to day basis of a sudden urge the same thing to say about it is not a good day to day and the same thing to say it is a very happy with to the point of having the best of the day before it is not the same time as well be a great day for a few days and the rest of my favorite thing to say it to the gym today is my new sounds so much for work in the first half of the day

I’m becoming more of a Starbucks fan, and this is my favorite of the (several) downtown locations.
Staff is super friendly.

I’ve only been here a handful of times on my way to work. The line is always quick! Or maybe I’m just lucky if there is a line it moves fast! One thing I think is great about this place is that the staff is so nice! When I’m tired in the morning and not in the best mood, they cheer me up! Or certainly make me feel like, if they can be happy in the morning, so can I! I’m impressed

A lot of people are critical of Starbucks because the coffee is expensive and not brewed with local beans. However, I have found that local coffee can be very inconsistent (especially when abroad) and more expensive than Starbucks.
I am a fan of Starbucks because the coffee is pretty consistent at any location in the world. I have been to Starbucks in Korea; Japan; Germany; and several US cities and airports. It can be hard to find a good old american drip coffee abroad, but I always know that Starbucks will have drip coffee and free WiFi, which is a huge benefit abroad. Over the years, I have learned to trust the Starbucks brand.
I gave this location 5 stars because the staff is super friendly. This is the closest Starbucks to my office and I often go there twice in a day. Most of the barista’s know my name and know what I like to order. The only question they really ask is what size I want today. On the rare occasion when they have made mistakes they were always very friendly and made me another drink right away.

I went 2 times the first time I got a coconut milk green tea frap and it tasted horrible. It tasted like they didn’t mix it well. When I went the second time I got the same thing and it tasted way better but I also got a sandwich. However they didn’t charge me for the sandwich I had to REMIND THEM TO CHARGE ME because the two workers were just chatting away. Come on Starbucks train your employees!

I was a regular at the Bishop St Starbucks, but since I moved offices, this locations is more convenient. Unfortunately, they just aren’t as good as the other location and I find myself going out of my way when I need my morning caffeine fix. My main complaint is that they repeatedly get my order wrong even if they’ve asked me to repeat it several times. And its not like its a complicated order. The lovely batista always fixes it for me, but it’s a problem that I never had at the Bishop location. So if you are looking for the best morning crew, go to Bishop (there’s a reason their line is often out the door but all those people are willing to wait).
Otherwise, no complaints. Clean store, good food selection. Standard smaller Starbucks.

I used to work at Starbucks back in the 90s when you could still have some pride about the quality. Since they exploded over the past twenty years or so, it’s gotten a lot more difficult to count on quality service.
To be honest, there’s a thousand places that serve better coffee. That’s not why you go to *$.
You go there for a chair, WiFi, and because you installed their stupid app that makes it so insanely easy to pay for your coffee that you have to force yourself to remember that you need to take out your wallet at other places.
Anyway, you’ve heard of Starbucks, so none of this is new. Why write a review for a stupid Starbucks?
Easy: this particular location is the best one on HNL. The staff are super-​nice and really care about their customers. They make you feel welcome and they take the time to treat people like people. That’s the way it’s supposed to be, but you can’t count on it at most Starbucks anymore.
Well, you can here.

Unilocal 100 Review Challenge 2015: ⁴²⁄₁₀₀
I love this Starbucks! It’s conveniently located near my office in downtown.
I’m not a regular nor a gold card holder but my two coworkers are and every time we come in they make my coworker’s «regular orders» and ask me kindly what I’d like to order.
They’re friendly & fast! The line nor the wait is ever too long. Oh & the cake pops are delicious!

This is the only Starbucks on the island that moves extremely fast and efficient. I’m giving this place a solid 5 because I’ve never seen a line so long and business ppl who usually get their morning coffee are in and out within a blink of an eye. Like I’m so serious. The workers here are on it and very friendly. Ordered a sugar free vanilla ice coffee with a shot of classic, soy milk and caramel walls and I got my drink within 2 mins from when I placed my ordered given the fact they were extremely busy with all the business ppl getting their coffees before heading to work. Overall I’m very impressed with this location and give them my highest praise

First time at this location… slim pickins’ on food options in the case (my fault for coming after 3pm).
Got my mini me the last fruit cup and an Evolution cold pressed Sweet Greens and Lemon juice for me — yum!
Service: Quick and pleasant
Interior: Clean and cool
Did not order any coffee this time… so, no rating on that. Overall, standard Starbucks experience.

They are always friendly here, they learn your name fairly quickly if you have consistency. Their drinks are always perfect for me as well as suggestions of new drinks. They understand the urgency of most folks in downtown of need my coffee and quickly, but if you want to chat with them they are more than happy to get to know you!

I work in the ASB tower so I have my pick of Starbucks. This is my least favorite. I have had two occasions where the staff was on the verge of rude. The first time, I ordered an iced coffee, like I had at another location. She served it to me and when I asked about the lack of milk, she looked at me and said, «You didn’t ask for it». When advised her that I had gotten it previously, I didn’t need to. She said, «yeah, sorry, you didn’t ask for it». She didn’t offer to make it the way I wanted too, which I thought was one of the guarantees the corporate Goliath offered.
The second incident, I ordered a sandwich with my coffee. However, I don’t eat meat and haven’t in 18 years. When I asked for the meat to be removed prior to cooking my sandwich, the employee responded, «What is this, Subway?».
I’m paying for something, it’s not for you to judge how I order it, but you do have a responsibility to get me what I ordered. If you have issue with doing the things you need to do, go somewhere else. As a paying customer, being treated this way is unacceptable. I’ve been to this Starbucks only twice and I won’t go again.
As well, both times, the employees seem to spend more time chatting with each other than paying attention to the customers.
I know they won’t miss me and probably don’t care that I won’t be back. I’m okay with that.

I’ve gone to a couple starbucks in downtown and I have to say this is my favorite one! It’s the closest to my workplace and the staff is very friendly and full of energy. They know how to whip out drinks for people in a hurry (isn’t everyone in downtown?) and it never has that muddy taste that coffee can have if not brewed right. I come here just about every day and I always get the same excellent customer service.
They have all the extras you can stir into your coffee (whole, nonfat, half and half) as well as powders (cinnamon, nutmeg, chocolate, vanilla) and the sugars and sub sugars& something I rarely see (fully stocked) at most sbux.
Don’t get discouraged about the line that can for, you get your drink fairly quickly!

This is one of my least favorite Starbucks for many reasons.
There is no bathroom and the closest one is several blocks away at Walmart. Once inside Walmart, you have to go upstairs. Also, recently, their bathroom has been closed.
On more than one occasion, these Starbucks employees have swept around me. I always ask them not to because I’m allergic to dust. Today one of their employees named Kawehi was particularly belligerent. As she was approaching me with her broom and dust pan, I asked her not to dust around me because I am allergic to dust. She laughed and kept on doing it. I wasn’t joking and it was quite obvious. I spoke loudly and clearly too, so there is no way she didn’t hear or understand me.
When Kawehi was finished, my nose ran and my skin itched.
The tables at this location are disgustingly dirty. I used an alcohol swab to clean my table and black filth came off it. After this review, I am going to post a pic of one of the alcohol wipes that I used to clean a small strip of my table. It is utterly disgusting and many restaurants are not so gross.
The lighting is poor in this location, making it difficult to see.
There is almost always a long line of people here. Apparently the people who work in nearby offices downtown come here and return to their offices.
Before Kawehi swept, she did a poor job cleaning the tables. She used a rag to partially clean them and spent no more than 2 – 3 seconds on each one. She also did not clean the chairs. Since people touch the chairs too, I suggested to her that she clean them as well and she didn’t.
I only visited this Starbucks today because it was on my way to Costco. Otherwise, there are several other Starbucks locations and cafes that I would rather go to. Next time I’m in the area, I will visit the one that’s on Bishop about two blocks away from here. Those people are nice.

Out of all the Starbucks in the downtown area, I probably go this one the most. Sometimes there’s a long line and sometimes I get lucky and there is no line. Just depends on the time you get here.
One great thing about this location is that the lines move quickly and the employees here are great. There are a ton of regulars who come in to this location and the staff is amazingly good and remembering everyone’s name and drink order.

Three days a week I am in the downtown area for my internship and I always stop by this Starbucks location and for the past 3 months since I’ve been coming here, I’ve never had a bad experience, no matter how busy it was.
Being that they are located downtown, I always expect a long line since everyone that works in area enjoys their coffee to help start the day. I’ve never seen the line go out the door though and the workers move so fast that if I’m in line by the door, before I can open my phone to check my email, I’m already by the food display case.
The workers there are so wonderful! For a team that has to wake up before the sun even rises, has to deal with swarms of non-​morning people who want their coffee, they are so cheerful and friendly that you have to wonder what they take before they start their day (wink wink). I’ve had experiences at other Starbucks locations where workers are just so grumpy and make it known that they don’t like their job. dude! cmon… just because you are having a bad morning, don’t take it out on me…
But not the Alakea location! Never will you see a grumpy barista. NEVER!
They even call out your order before you even have a chance to tell them. If you come often enough they’ll greet you by name and ask you if you’re having your usual this morning. Dealing with hundreds of people a day, it’s amazing that they can remember that.
Not to mention, this is so far one of the only locations that I’ve come across where they’ve been consistent in making a delicious White Chocolate Mocha for me. That is a rare thing because the other locations are really hit or miss for my white mocha.
The location is decently sized with a decent amount of tables. I don’t eat my breakfast there but rather walk to my office but there’s usually one or two people leaving at a time when you’re looking for a place to sit.

There are three Starbucks locations in Downtown Honolulu, but I think that the Starbucks on Alakea Street is the best one. I visit this Starbucks practically every work weekday morning. The baristas are all so friendly and remember my regular daily order as soon as they see me. Maybe it’s my Woody the Woodpecker travel mug that they remember more than me… LOL!
The service here is so fast and friendly. No one gives you attitude (unlike some baristas at other Starbucks locations), which is totally appreciated in the morning before I have an opportunity to take in my vital life sustaining cup of joe! This location is always clean, including the counter area with the cream, sugar, napkins, and straws. Also, this location recently underwent a renovation to sport new murals, tables, and chairs. They reorganized the space a little too so that there is a little more room.
I am so spoiled by the fast, efficient, and friendly service here that I get so annoyed at other Starbucks locations when the service there is not as fast, efficient, or friendly as the Alakea Street location.

Pour ceux qui parlent une autre langue que l’anglais, n’hésitez pas à venir à cette Starbucks. Les baristas sont très gentils et patient. Ils se feront un plaisir d’être à votre service.

I’ve been for the longest time meaning to write this review. I work downtown, and this is my to-​go-​to Starbucks location. I try to only go once a week but my experiences here are always pleasant.
CUSTOMER SERVICE:
The mornings at this location are pretty busy, but nothing their efficient staff can’t handle. RAY makes awesome drinks and along with PAUL is supper friendly. These two truly know how to make someones day, as if remembering my name isn’t enough, when I came in on my b-​day Paul wished me a happy b-​day and sweetly drew a cake on my complimentary drink, a great way to start my day! The afternoons are not too crowded and the staff at this time seems to be chill but still helpful. Thumbs up for their customer service!
DRINKS:
My favorite drink will always be the Mocha with soy milk but to cut costs and calories my new favorite drink is a grande pike roast with steamed soy milk (and a packet of splenda) which comes out to be $ 2.05 with my rewards card, it’s a win-​win!
ATMOSPHERE:
This location is well-​maintained, they have free wi-​fi and have plenty seating.
REWARDS CARD:
Grab a gift card, register it online, load it, then start using it!!! If you frequent Starbucks more than twice a month a rewards card is a must. Ok so at first I was so apprehensive to getting it… mainly because I was too lazy to register it online but once I did, it was totally worth it. Besides my free b-​day drink I now get free soy milk! The more you use it the more rewards you get.