Saint Laurent

Had a great experience at this YSL location. Customer service was amazing! Joe was really helpful and super friendly. Will definitely come back on my next Hawaii vacation.

Joe T. our sales associate was so friendly and helpful. He informed us of the 20% off before our purchase and went out of his way to show us the pricing after tax so we knew exactly how much we would be spending. I would recommend Joe to anyone that is visiting or planning on making any purchases at this location.

I was very comfortable in shopping… the sales lady (I forgot her name from Japan :-) was really helpful and freindly … i bough Sac De Jour Small Baby Pink … i give the services ⁵⁄₅

I must say, I was completely blown away by Jason’s customer service. This guy not only greeted us right away after we had come from the beach and looked a bit shabby, but he was quick to offer us drinks (which we declined because we had a drink prior) and was really attentive to us! He not only showed me the bag I wanted, but when I noticed a flaw, he told me he would email me to let me know when new stock came in. True to his words, Jason emailed me EVERY DAY to keep me updated on the status of the new stock. That is A+++ in my books! When I went to pick up my bag, he actually had three bags lined up for me to choose from, along with two glasses of champagne. I know it’s the norm to have drinks while shopping, but Jason didn’t even skip a beat and told me he saw a fruit fly in my drink when I went to take a sip, and quickly replaced my glass. I was floored at his willingness to go above and beyond in order to exceed customer satisfaction. So much so that I took several of his business cards and will be telling my friends who vacation in Hawaii to buy from him instead. If you’re heading to the Hawaii YSL on luxury row, I highly recommend Jason Chong as he truly goes above and beyond. I had such an amazing experience; customer service in this day and age is so important and I truly think that Jason epitomizes all of those amazing qualities. Keep up the good work Jason and YSL! We will be coming back for sure on our next Hawaii vacation :)

very luxury and elegant. sales people are very professional and kind. nice selections. YSL will be the next fashion icon! Come and shop here. I love it!

Sales person was extremely helpful. Came here w/​the hubs to pick out his anniversary present. Didn’t feel pressured or made to feel like we’re being picky because we were looking for something specific. The sales person spent quite some time showing us different sizes and styles.
In the end, we were pleased w/​our purchase and left happy.

Wanted to get the purple Bottega next door but it’s no where to be found. Instead, i got my first YSL from Waikiki… the spring bright Yellow clutch. Cutest ever. Great customer service. Returned the following day so my gf can get a purple wallet. 4.71%…can’t beat that!

Yves Saint Laurent (YSL) will simply be known as Saint Laurent Paris (SLP) soon, likely in 2013. YSL isn’t my luxury brand of choice, but I wanted to get a real YSL item before this name change was official.
This location is spacious, as expected for high end shops on the Waikiki Strip. YSL knew what customers wanted. Bags, wallets, and things that go in your hand are located on the first floor. There was a menswear section with actual variety on the 2^nd floor. Women’s ready-​to-​wear and shoes are also on the second floor.
I liked this YSL for its variety of styles. Conservative go-​to purses and wild seasonal clutches. I found a bi-​fold checkbook style wallet in a unique design. While the trademark YSL logo was small, it didn’t disrupt the pattern. The sales associate was quick to strike up a conversation with me. She even let me choose from the stock which particular version of the wallet I wanted to purchase. The wallet was carefully wrapped and given to me Japanese style. A wallet goes in a box, which goes in a beautiful bag, which is then sealed with a YSL sticker, which is again tied in YSL ribbon to prevent it from opening.
Beautiful products and wonderful service. This YSL shop is a gem.

Absolutely no complaints for this store. I’ve been waiting forever to buy an arty ring (almost bought it in Vegas last year and in LA for Christmas; couldn’t justify the purchase yet) but the boyfriend wanted to buy me one as a graduation/​commencement present so we waited till we were in Hawai’i to buy it. Tax is cheaper of course so that was a factor in deciding to wait to buy. Not that it makes a BIG difference but you can save a little. I like to think of it as more spam musubis for me!
Went in and the sales associate was very helpful in having me try different sizes for the arty rings. They didn’t have the gold/​black one but I ended up with the silver/​black one which was fine because I was going to buy that anyway if I ended up with the gold/​black first. It was just a matter of which to buy first.
Thanks YSL for a pleasant shopping experience for my very first arty ring! I’ll be back for another arty ring verrry soon!

It’s really sad to see that business automatically discriminate against younger clientele simply because of their age. I just joined Unilocal and this incident occurred in December of 2010.
Back in November I had bought a cologne gift set from YSL along with a few t-​shirts. The t-​shirts were spectacular because the design/​materials used to make them were really cool. I’m a huge fan of intricate or very detailed designs so I automatically will buy anything that looks really cool and that I like. I loved YSL because I always read up on a company’s history before I shop there so I can see if they would have anything in common with me in terms of the designers that founded them. I always like to learn where designers draw their inspiration from. YSL was a kind, loving, and generous man whose passion was to help women through clothing.
My experience in the store in November was pleasurable, although I got the vibe the entire time that the associate was thinking «oh he’s too young to buy anything here so I am not going to waste my time helping him as much as I should.» I was ok with that at the time because I was used to it, so I just shook it off and wasn’t bothered by it. However, when I went back in December to see if they had any other cool and new shirts, I decided to do a little test on YSL to see if they were still biased towards younger customers. When I went in I was browsing at shirts again and picked out this really cool white shirt with the YSL logo going down the front, but the YSL logo was done in this mesh like fabric so the texture of it was really cool. When I was about to check out I asked them this «Oh my friend Ashley bought me this cologne gift set from here that I really like, I was wondering if you had any more? I think she was in here a few days ago haha so not sure if she is getting it for me again for Christmas.» A male sales associate said this to me «Oh yeah she stopped by here a few days ago and got the last one that we had, we are out of that gift set currently, I am so sorry about that.» This confirmed exactly what I thought, because funny my friend had never been in YSL before and I was the one who bought the gift set for myself. Thanks for lying to me YSL!!! BOOO!!!

i love the interior design of the store. most of the walls are black making the items stand out. their clothes are refined and modern. they have some really great ready to wear dresses but they aren’t my style. the bags and small leather goods is what i love the most. on a recent visit they had a sale going on so i ended up purchasing a few stuff for my self.
the sales associate was very helpful and gave me some really good options to choose from. the prices may seem overboard but its money well spent… besides it’s luxurious couture