Midas Touch Auto Salon

Guys– Rob and his crew do good work. I’ve been coming here for 5 years. If there’s ever an issue, I just tell them and it doesn’t happen again. Give them a shot– not sure why they get negative posts. Good people

What can I say, Rob and his staff are excellent in service! The job they do on making your vehicle beautiful is top notch in my book. For me I’m very particular about my cars. The detail work they do in really makes your vehicle ready for the showroom.

I took my 2013 ford edge here to get the 18K package. Needless to say these guys do awesome work. When I took my Edge here there was this blue /​yellow /​green dust ALL over the inside of the car. These guys got nearly all of it from every crevasse. Pretty phenomenal work. All of them were extremely friendly and understanding (Didn’t know they only took cash so had to go look for an ATM.) they are very professional and take their business seriously and I definitely appreciated that. Overall I think this is one of the best places to get your car, truck, SUV detailed. Trust the Midas touch homies.

These are my go-​to guys! Less the fact that they are conveniently located in Ala Moana making the wait time easy to pass, they do a great job on exterior AND interior detail. My mom and I have followed them here since their days at Ward several years ago, and they continue to do the best job on our cars.

About six months ago I bragged to my pop that I had washed my car by hand… by myself! I felt as proud as a toddler who just presented her first fingerprinting to her dad. Imagine how crushed I was when he looked at me like I had lost my mind and asked, «Why would you do that?»
Dads are so smart. He was spot on. WHY would I drag all my cleaning stuff out, break out in sweat and traumatize my dog Sam by locking him in my car while doing the dirty? Even Sam knows Midas Touch is where this family takes their autos.
We’ve patronized Midas since 2010. Hubby saw an advert on the Ultimate Japan show. Hand wash and wax, interior wipe and front-​seat carpet shampoo for under $ 50. Whoot! He was there. And he was happy. His car looked, smelt and felt squeaky clean.
Even better, Midas is über convenient. Located in the parking lot outside Zippys in Sears Ala Moana, this business has smarts. They have built-​in clientele. Guys and gals have plenty of time-​filling options (about 290 shops & eateries plus people watching opportunities galore). And they utilize technology by sending you a text when your car is done. All this, great performance and pleasant staff. Whoot, whoot!
Yanno, people are consistently stunned when they discover my car is a 2006. My reply to their amazement is «Midas Touch, bay-​bee!»
Service — 5 stars
Convenience — 5 stars
Options –5 stars
Results — 5 stars
Overall rating — 5 stars

My second time to Midas Touch, and I was again impressed with the results. I drive a 2012 Honda Fit.
I asked for the 14k package, which is a wash and detailing job. It comes with a polishing, vacuuming, and claying of the vehicle, amongst other things. In almost exactly 1 hr 30 min, I received a text from Midas Touch to pick up my car. The claying of the car removed some nasty overspray that had gotten all over my windows and roof, making my car look brilliantly clean again! The surface was again smooth to the touch and regained much luster. My interiors were very clean and slick. The vinyl of the dashboard, steering wheel, and even my pedals were all wiped down and slick to touch. My tires shined quite brightly.
Other reviewers seem to have had a negative experience with the higher-​end packages, but I can recommend, without a doubt, the 14k package. I also asked for the «Ultimate Japan Special,» which dropped the price from $ 70 to $ 40! I received an amazing detail service, especially at that price.

So I brought my brand new SUV to them with the intention of starting the cars appearance maintenance out right as I was referred to these folks as A number 1.
I asked for the Platinum package which advertised «surface claying» with the hopes of toning down what I call the «Orange Peel» effect of the clear coat that is inevitable with Ford cars. The interior was immaculate as I wipe my new baby down nightly.
I picked the car up and didn’t do a walk around because I knew I wouldn’t be able to spot anything because of its not being in the sun.
I went three blocks down the street to my destination and did a walk around and found the car had not only, (Purely my opinion) not been clayed, the inside was dirtier than when I left it. The back seat had scuff marks from someone climbing in and out of the car, no one had sat there previously, the door thresholds had shoe marks left from wet shoes, and wax was left un-​buffed all over the vehicle. Corners of the car had white waxy residue all over it, the plastic portions of the car all had white wax dried to them, BUT WORST OF ALL, it looked like someone had placed a palm sander on the hood and let it ride down the side with 60 grit sand paper.
I immediately took pictures with my phone and forwarded them to Rob asking for a call back. Still waiting Rob.
Not having received a call back, I cleaned up everything and it looks like I’ll have to take it somewhere to have the paint fixed on the hood. Sooo, if you choose to take your baby there, good on ya.

a friend recommended Midas… so I booked the 24 k package and was ready to be stranded at Barnes for a couple of hours. The detail package was suppose to take 2 – 3 hours. While in Barnes for an hour… I got a text stating my car was done??? So I cruised for a bit more hoping my car would have ample time to be cleaned and walked over then about 20 minutes after. I could see my car was still dripping water from not being wiped properly when coming into view… Of course I asked the guy who gave me my keys if I could take a look at the car. I opened the car (this is a brand new audi, black interior, white exterior) and there was sooo much white lint from terry cloths wiping my dashboard and seats!!! There was sand still obviously there in the grooves of the seat that have not been vacuumed… my mirrors have not even been wiped from the dust still there… i did a walk around inspection for my car and saw soo many black smudges that would be easy to wipe off which they havent even done so I asked the man if he could wipe it down. He with a smiling attitude did and atleast was attentive to the spots I pointed out that still needed to be cleaned… which is my only good compliment if that ever is deemed as one… and I paid the 150 and left. and went to Wal mart to buy micro fiber cloths and leather wipes and cleaned the bugga myself. I thought I could trust professionals but my 6 year old nephew could have done the same for me. Really disappointed in my experience with them.

The outside of my 2007 Audi A6 looked great as always, but when I got into the car I went from happy to pissed faster than my car could get to 60MPH.
I have brought my car to Midas Touch 6 times before this visit and was pleased with their work. When I dropped it off this time, it seemed like they were trying to squeeze me in (I had an appointment) and that time was an issue. They made the appointment for 11AM and we agreed, so picking my car up 3 hours later and finding these inconsistencies was frustrating to say the least.
Cup holders = DIRTY
Ashtry = DIRTY
Rear Window = HUGE CLOTH STREAKS (visible in Rearview)
Door Jams = scuff marks not buffed out and dirty
Trunk Jam = dirty
Carpets = Dirty
I noticed the window right away but wouldn’t have minded just wiping it myself and moving on, but the other things were unacceptable and I called them about a half hour later and left a voicemail. When they didn’t call me back the next day I called again… 3 months later and no call back.
For $ 140, I expected A LOT more! I will not be visiting this business again.

Valentine’s Day gift from husband: Platinum detailing package! Yay!
Got the car back from Midas: excuse me?!?
Water spots and grime still on door jams, orange window paint (washable window paint) left on the outside of the car (dripped from the window??), dash dirt still where I left it. My 7 year-​old can do a better job, and I only have to ask her nicely, not pay $ 100. The 24k service (next and highest service on their price list) is when they include «plastic scrub-​cleaned and dressed», but they didn’t even do the services in the Platinum package that my husband paid for. They didn’t even vacuum the back of my SUV.
The outside of the car looks great (except for the area with the orange window paint left over), but the inside makes me ill to think he paid ACTUAL CASH MONEY for the service!

A friend recommended Midas to me. I figured if I was going to have to spend hours at the mall with the girlfriend, I might as well do something productive with the time. I dropped my car off pretty dirty inside and out. When I got the call that my car was ready… yay. great excuse to tell the gf it was time to leave! When I got to my car I was pretty amazed. They had got it looking like I had just picked it up from the Lexus dealership. My rims looked super. The pain. like glass. Best of all, they got al the grass in my trunk from my golf bag and shoes! I’ve been trying for years to get it out. They must have a super vacuum or used tweezers!
Great guys there and I’d recommend their excellent work to anyone. I know they truly make the days I have to go shopping with the gf excellent!

Fast, friendly staff and high quality detailing. The best part is my car always leaves looking showroom new while not breaking the bank.

This place is awesome!!! They do an excellent job. They got out all my water spots, cleaned the interior of my suv, waxed my car to a showroom shine. My car is now smooth as a babies butt.
Their location is so convenient (there in Ala Moana shopping center) all I have to do is drop my car off and instead of waiting around I could just go to Ala Moana and shop, and when they are done they will call you. Highly recommended.
I don’t know what that other guy is talking about, he must of been having a bad day.

Bad detailing. I probably could do the same, without any professional equipments. Residue left all over the vehicle, and they don’t care to call you when they’re done so be sure to CALL THEM instead.
Probably the worst, crappiest detailer in the island.

These guys are fast, and the car looks awesome!