Hawaiian Ocean Promotions

Great tour easonably priced, they gave us a mini tour of the place while on the pick up bus. Super nice crew. I was doing snorkeling first time and the lady explained everything quiet patiently. To top it all I had lost my phone on the bus on my way back and they were kind enough to come back to drop the phone for me.

I really don’t understand what all the fuss is about. If you thought this was a «tour,» you didn’t read up properly. Jonah and his crew delivered everything as promised! The shuttle from the Aston Waikiki Beach was right on time. The equipment was fine. If you want to pack the gear home with you — thinking you will use it enough when you get home — feel free to buy your own. It’s rental gear! The taxi down to the beach was prompt and friendly, as well. HINT: Bring your own food beforehand! There is very little available at a reasonable price once you get to Hanauma Bay. If you don’t have a rental car like us, it was ideal! Mahalo, Jonah!

On time. I wasn’t satisfied with the cleanliness or sanitation of the gear, but they tried to make me happy by giving me disinfecting wipes. The gear worked fine for us.

We booked our Hanuma Bay snorkeling trip through HOP via credit card rewards. We had an awesome time, and both of our drivers were absolutely fantastic. They shared so much information about the area and Hawaiian culture that it made the booking worth it. Yes, you can go to Hanuma Bay and rent there, but if you don’t have a car and want to learn a little on your way there, I recommend it! All of our gear was fine and we didn’t require any upgrades. We packed food, towels, water shoes etc. as well.

I have to admit that, after reading the reviews below, I was hesitant to book a package through HOP. However, I took the plunge and booked the Hanauma Bay snorkeling tour (unguided) via phone for my husband, two kids and myself. HOP picked us up promptly at our hotel in a comfortable shuttle bus. Additional passengers were picked up, then we all headed to HOP’s office to pick up snorkeling gear, life vests, beach chairs/​umbrella, cooler and lunches (Subway sandwiches, chips and drinks). A taxi then dropped us off at Hanauma Bay (about a 10 minute drive). From hotel pickup to equipment setup/​pickup to Hanauma Bay dropoff and return trip pickup/​hotel dropoff, everything was handled with professionalism, friendliness and efficiency.
We had a fantastic time at Hanauma Bay, in no small part due to relying on HOP for providing us with everything we needed to be able to get the fullest enjoyment out of our trip. I don’t write many reviews, but feel that it is necessary in this case since we had a great experience with HOP and to provide insight on a different very positive experience that we had with HOP (compared to what the reviewers below experienced). I would definitely use HOP again!

Not even worth one star. Do not patronize this business. They’re not technically a scam… but they are not what they advertise. They are not a tour. They provide terrible gear and a ride, that’s all. If you want to go to Hanauma, and don’t own snorkel gear, go buy one at Safeway or go straight to Hanauma Bay and rent it there.
I recently had a terrible experience here, came close to ruining the day. They make you watch videos… which are basically adds for the shop, before renting. Their gear is the cheapest, worst gear… and they’re only trying to get you to pay more for an «upgrade».
If you’re at all a capable tourist or traveller you do not need to go through this terrible experience. Complete waste of money, they’re simply taking advantage of tourists who don’t know better. DO NOT WASTE YOU’RE PRECIOUS TIME AND MONEY…