Gima Appliance Service

I read the reviews on Unilocal,then called and made an appointment. i had to wait two weeks for the appointment, so if you’re in a hurry, this is probably not for you. However, two weeks later Dean worked with my house guest when he arrived as scheduled, as i was not home, and diagnosed the problem. Two days later he returned with the parts and everything is working fine. Dean is a one man show. I liked not having to deal with an office and I feel confident that he knew what he was doing and would stand beside his work. It wasn’t cheap, not much different than what I would pay if I bought used replacement appliances on Craigslist, but when I considered the hassle of shopping around and moving appliances, which later might break down, I decided to go with the repair.

I have been using Gima appliance to repair my appliances for over ten years. Dean provides excellent and reliable service for a reasonable price. I don’t trust any other service repair providers on island, but Dean will get the job done right and on time. He is easy to deal with, and has continued to be very accommodating as I’m now renting out the unit and not present during his appointments.

Takes about 1 ½ weeks out from initial call for appointment date. No confirmed time, customer needs to call morning of appointment to get a 3 – 4 hour window. On appointment date they access your problem then now need to reschedule to come back to fix. If you have an appliance that needs repair, you may not have use of it for some time.

I purchased a condo in 2005 and at the suggestion of our property manager, contacted Gima Appliance Service, Inc. to clean and repair my stackable washer/​dryer in 2006. (The unit was previously occupied by renters who did not take care of the appliance.) Dean Gima came over and cleaned out the stackable, and lo and behold, hot water can be used for laundry!
Fast forward to 2013. I thought my machine was on «tilt,» making horrible noises and rumbling movements. I thought the laundry was uneven and despite my attempts to rearrange the clothes, the noise and «jumping about» of the machine persisted. Dean came over and assessed the situation: either replace a part or purchase a new machine. The latter was not in my budget so I went with the part replacement. I had surgery planned for a particular weekday but we scheduled a time slot for that day, following my surgery. (They do not work on weekends.) BUT I got a surprise call on a weekend — 1 week earlier — and the rest is history.
In a nutshell: My machine hums and purrs. (At first I thought something was wrong!) My appointment was moved up 1 week and on a Saturday. AND the quoted cost was less than expected. Never have I enjoyed doing laundry so much as today.
Thank you Gima Appliance. I hope your company lives on forever because the quality of service and attention that you provided to me is so priceless!