GameStop

Worst GameStop on Oahu by far slow ass workers probably all stoned and the poorest people in the world come here fuck these guys

I had my son talk me into purchasing the call of duty blacks op 3 «season pass» for Xbox one. The cost was $ 50. I was charged and I thought that I would be receiving something tangible however was given a receipt with a code that needed to be imputed via Xbox one. Much to my surprise… It said that I needed to pay the rest with my credit card. Well… It cost $ 49.99 plus tax. So we were short since the card was only for $ 50!!! I immediately called and spoke to the person that sold me the «code». His name was Barrett. He was very patient and also consulted with his manager on duty and they accommodated me with another code to cover the tax. This new era is crazy… I won’t be doing this again but Mahalo Barrett for making this problem right.

Employee actually gave an honest review and It helped a lot

I went in to the store today, because one of the used games I just bought didn’t play. Aaron and Jeff checked out the game and replaced it with a New Used game for me. Awesome people I will be a customer for a QWhile Brian…
Thanks
Scuba

These guys know their stuff. I’ve gotten a bit older and am not as familiar with the game systems as I used to be When picking games for my son I got the help and info necessary to make a good choice. They answered every question I had quickly without having to look anything up
Good job guys. Much appreciated. Price is same as elsewhere but the member card someone’s can get you discounts

Both workers there were amazing! Very helpful and friendly! Awesome experience. I walked in didn’t know where to look and needed help with game ratings for my son who’s 7. They were very insightful and experienced!

I went to preorder the new 3ds and I took advantage of the promotion by trading in my 3ds xl. A kid rang me up. He spoke extremely soft and he was very confusing. It sounded like he was not aware of the promotion even though there were signs/​posters all over the store. After trading in my 3ds Xls (I traded 2 in) he stated I only owe $ 149 which did not make sense because it should be $ 199. Even after I corrected him and showed him the math he still insisted I owe $ 149. (On realease day I paid $ 199, which was not a surprise) After that transaction I wanted to preorder dragon ball xenoverse. I asked about the exclusive tin, which he guaranteed I will get if I preordered the game. Today, dragon ball released. I was excited to get the exclusive tin, but was told I had to preorder the game BEFORE January! Wtf thanks kid for wasting my time.

GameStop in Kalihi. It’s a run of the mill GameStop. I might have arrived during an inventory day, but game boxes were EVERYWHERE!!! I barely found the counter.
I stopped in here to return a JUNK game that I purchased the day before (at another GameStop location) and was met by a very pleasant young lady that took care of my issue immediately with NO trouble whatsoever.
I’m going to reserve my higher rating until I make another visit, and maybe, just maybe, it won’t look as if a tornado whipped through. It would be nice to find something.

Matt and the Crew is nice but the guy Jeff is such a f_​_​_​en jerk.
Always have the games. i want
Kinda rip off on some games but if I want i just gotta pay the price

Lately I’ve noticed there is only 1 person working at any given time which leads to long lines. This location needs to hire more people. The guy I dealt with today really shouldnt be in customer service.

This is the best Gamestop in Hawaii. The shop is very organized, and the management team is choice. Recently I found out that the assistant store manager parted ways with the company (who was an excellent excellent excellent sales associate) which was a downer, but the store manager Matt is so excellent, he doesn’t miss a beat. His team is filled with knowledge and friendliness which will defiantly keep me coming to that location. Awesome, do I need to say more?

After the Super Mario & Sonic days, I never really was into playing games as much as I used to up until I started playing Halo 3 (woot, woot!). Always went to either the Kunia or Kapolei location since they were close to where I was living, which was in Ewa Beach with my in-​laws. But now that I’m back to living in Kalihi, I’m glad that they opened up a Gamestop in this area so it’ll save me the drive to either Ala Moana or Pearlridge.
Never really stopped in the store cause like I said, I wasn’t really into games until Disney decided to make Disney Infinity. Aaaaand being the Disney fanatic that I am, I just couldn’t resist purchasing this game for my son (just kidding, it’s really for me, but I use my son as an excuse). I didn’t originally buy the starter kit from this location but for all my other figurines, I surely came here because it’s so convenient! Not only do I just live down the road from here, but I work within the shopping center as well!
The customer service here is AWESOME! You’re always greeted as soon as you walk in and they aren’t pushy with sales like other Gamestops are. Always informative and their knowledge of the systems or games are on point! I see atleast one of the employees at my job every morning and it’s always good fun to talk to them about what’s coming out and what not. They also give me the inside scoops about the release dates, which I absolutely love despite how tempting it is to go in and preorder any of it. But I love how they’re all so personable about my experience there & how I can get to know the employees on a more personable level. So I may be biased, but this has to be my favorite Gamestop location!

Honestly very quite but that’s what makes them so good, the costumer service is spot on, they ask but not bother you about it also they always smile at the costumers which makes you feel welcomed.

I hold this place solely responsible for my crazy addiction to first person shooter games. And really. I love a great shooter game! Call of Duty. Battlefield. Left 4 Dead. Anything zombie related. If I can shoot it, I’ll play it. I’m TOTally hooked, cantchutell? *scratch scratch* *crazy eyes*
When the PS4 came out in November of last year, I was devastated to have not been able to reserve a console prior to its release date. Luckily, there were consoles that others hadn’t picked up that were up for grabs, first come first serve. I remember groggily waking up at 7am the day of, wondering if it was worth the wait and trade in of sleep. After waiting in line for 2.5 hrs, my eyes transformed from sleepy slits into the eyes of an ice-​cream-​and-​cake-​eating child. The manager, Matt, was so sweet and gave us little snacks while we were in line for the opening. Yay, little pretzels that contain nutrients that will help you fend off aliens! Best. Snack. Ever! It was also the Best. Day. Ever! going home with a big black bag (concealed so we don’t get jacked on the streets of Kalihi) and new games. After this life-​changing event, I have vowed to never call gamers «nerdy» ever again. Except my boyfriend. He’s pretty nerdy. Hi, Roland u N00b.
I absolutely love this fun place and the staff who work here. Everyone is so knowledgable about the games and so encouraging when I mull over purchasing a game. It makes me wonder if all employees of GameStop must have tried every game available in the store before working there. Dream job! I have both the PS4 and the Xbox360 and am constantly on the lookout for new games (come on, Dying Light!) and fun used games. There was a point in time where I’d purchase a used game, try it out and didn’t like it, and come back the next day to return and purchase another used game. I was there every day and the staff were so friendly and weren’t even irritated about my indecisiveness and seeing my face. See, gamers are cool! If you purchase a used game, you are able to return it within 7 days. If you purchase a new game, you can trade it in for other games. (Goodbye Assassin’s Creed and Killzone. Nice knowin’ ya!)
The 3^rd best thing (1: pretzels. 2: wide variety of games) is the nonexistent lines here. Unlike GameStop in Ala Moana, the GameStop in Kam shopping center has no lines. The only time it’s packed is probably after 2pm or so when school is out for the day. Then that’s when you have to watch out or you’ll get hit in the face with a flying kendama and no apology.
And if you haven’t been introduced to the world of games yet, I suggest you come here and start living your life! Great for happy hobby and cognitive development, but probably bad for your tan.

This is the best Gamestop on the island, hands down.
I’ve been a constant of this store since it opened– as the closest one to me before this was Ala Moana and I HATED the lines there. This one. Things move quickly and the staff is on-​point. Matt (store manager) is the coolest brother you’ll meet, time and time again he’s come through for me and I’ll never forget that.
All and all. One would think that a Gamestop in Kalihi would be a bad idea but not in this case. With a knowledgable, non-​pushy staff that actually want to hear you out and NOT cut you off to ask for trade-​ins. This is EASY a 5* Rating!

My favorite Game Stop on the island.
Quiet, tucked in a corner, and staffed with friendly, knowledgable staff. This location is a bit off my beaten path, but I always leave happier when I visit this location than when I head into any of the other 5,000,000 Game Stops on Oahu.
Full disclosure– I did not find this location by accident. I followed one of the employees here from a different (not video game related) store. When he switched jobs, I promised to stop in and say hello. That first visit was enough to help me decide that this was where I wanted to spend my video game dollars.
If you are in the area, and are in need of a game, this is a great place to stop.