Candace Wada DDS

Dr. Wada and her staff are outstanding. Saw me for the first time for an emergency — on a holiday. My cleaning was painless as have been all of my dental work. Dr. Wada will show you photographs and X Rays of your whole mouth to explain where she needs to do work. Even a non-​dentist can see problems when they are presented this clearly. Highly recommend.

Dr. Wada is very nice, and I really don’t want to give her a poor review, but I feel that I have to add my experience to the chorus of 5-​star reviews here.
I went to Dr. Wada after lapsing in my dental care for several years. The office took a plethora of x-​rays (far more than I’ve ever had done). I got a cleaning, which was fine. Dr. Wada then told me that I had two cavities that needed fillings, so I booked an appointment for that. Those fillings were extremely painful, and she couldn’t seem to get me numb. I felt the drill hitting my nerve several times, and it was pretty traumatic. At that same appointment, she told me that I had three more cavities that needed filling. At this point, I was pretty skeptical. My teeth have always been fairly susceptible to cavities, but I’ve never been told that I have that many. Not only that, but Dr. Wada hadn’t even physically examined my teeth; she just looked at my x-​rays. In addition, she said that I needed another cleaning in three months. Again, I was skeptical.
So, I booked an appointment with another dentist for a second opinion, and guess what? I do NOT have three additional cavities.
The staff and Dr. Wada herself were all very nice to deal with, but I feel that she did not adequately inspect my mouth before prescribing drilling that could have negative effects in the future. The fillings are also really expensive! I didn’t appreciate that I was being asked to pay hundreds of dollars for work that wasn’t necessary. I value medical/​dental care that is patient-​focused, and I didn’t feel that Dr. Wada trusted me enough to explain her decisions and diagnoses. If she had, we might have been able to have a conversation about what work was strictly necessary.

I’ve been going to Dr. Wada for several years and have zero complaints — only very positive experiences.
It’s a busy office with several hygienists (only one dentist), but they are very organized and the wait time is minimal. Everyone I’ve met there has been extremely nice. I go every six months and book whichever hygienist is available (I usually go on Saturdays and I think they take turns rotating that day) — they’ve all been great.
The office is very clean and professional. The front desk staff is great. The one time I had an issue with my bill, Dr. Wada called me back personally and took care of it quickly.
Makes going to the dentist a breeze! =)

I hate to admit it, but I haven’t had a cleaning in years — mostly because I hate going to the dentist. My whole experience with Dr. Wada’s staff changed my perspective. They were awesome! From the moment I walked through the door, I felt very welcomed by her office clerks. I was so impressed with the way Dr. Wada and her staff took the time to explain everything step-​by-​step. They really took the time to get to know me and my needs. My hygienist even put some topical numbing cream on my gums to keep me comfortable. I do need extra appointments, probably because it’s been so long, but I am actually looking forward to them. Thank you Dr. Wada!

I’ve debated a long time about leaving a review, and hate to be the one poor review, but decided to speak up since I used Unilocal to first find Dr. Wada. In addition to Unilocal,I also asked around quite a bit and had a small handful of people personally recommend her. Dr. Wada and her staff are very friendly and it is a nice facility, but that is really the only good I can say. I had several problems. First, my cleaning was painful, easily the worst I’ve ever had, and I am not one to usually be bothered by dental visits. The hygienist then told me that I had several deep pockets of recession and needed to be seen 3 times a year instead of two. I opted out of that route since my insurance would only cover two cleanings a year, despite her insistence that I was doing myself great harm.
My experience with Dr. Wada was no better. She told me I had several cavities and wanted me to come in many times to have them filled. It isn’t uncommon for me to have a cavity, but I was surprised by the number she said she had found. I went back to have the worst one filled. It took a LONG time, and was unreasonably painful, for her to do the work, and I left there with my teeth feeling rough and jagged where she had worked. I hoped things would smooth out, but after several days it was still quite troublesome. I ended up having to go in 2 more times to have it fixed up. It is smooth now, but Dr. Wada changed the whole shape of my tooth and I can still (2 years later) feel the spot she worked on because my tooth is now such an unusual shape. Needless to say, I did not go back. I have been to 2 dentists since then-​one to replace Dr. Wada (Dr. Kim, the Tooth Doctor is wonderful) and another because I moved from Hawaii Kai. No one since has said that I have deep pockets of recession in my gums. And despite still having 3 cavities unfilled, according to Dr. Wada, neither dentist has found any sign of a single cavity. The only tooth I have trouble with is the one Dr. Wada worked on.

Dr. Wada is awesome! She’s personable, great at what she does and has state-​of-​the-​art technology. Best dentist that I’ve ever been to!

I am only giving 4 stars for now because I only had my initial check up and will need to go back for my consultation and cleaning. So far I like Dr. Wada and her staff. Very friendly and explains everything that they are going to do. I am looking forward to my next visit. Ashley is awesome! She helped me to transition my teenager to get an appointment with Dr. Wada and was very, very helpful. I hope to eventually get my husband and daughter to switch over too.

Dr. Wada is so nice and caring. What dentist gets you a lei for your graduation?
Went for my 6 mo. checkup and didn’t have to pay anything because I referred someone! Sweet free dentist cleaning!!!
I won’t get credit for the referral from Unilocal — but hey she deserves your business and is a great caring gentle dentist:)

I went to see Dr. Wada because she was close by and had a very good first visit. She was concerned about some plaque buildup on my bottom teeth and rescheduled an appointment for 4mos later. At the second appointment they cleaned again and the hygienist asked if it was ok if the Dr. Wada didn’t see me. I asked if it was ok if they don’t bill me as much but she said she had no control over that. They wanted to reschedule me again if four months but I could see where this was heading. I’m 50 and have been seeing a dentist annually with never a need for a followup much less three in six months. Also if I’m going to pay to have the dentist see me I’d rather she actually do that. The staff was great, office clean, service timely but felt they were scheduling more appointments than I actually needed so I’ve moved on to another dentist.

The last time I went to see Dr Wada was over a year ago. Dr Wada is a great dentist, period.
Instead I wanted this review to focus on a recent encounter I had with her receptionist, Jana. The customer service skills and overall care/​empathy she expressed to me is extrodinary.
Last week I had a tooth emergency that needed immediate care. I called the office and Jana kindly explained to me Dr Wada was out of the office until next week. She was very apologetic and I could tell in her voice she really cared about my emergency. She said that in Dr Wada’s absence they had couple of Doctors they could refer me to. She gave their names and numbers but warned me they were probably both closed today. I thought cool, ok end of story.
Later in the afternoon, I received another call from Jana asking how I was and if I was able to get in touch with her referals. I told her unfortunately, I wasn’t. She said she was sorry about that and asked if there was anything she could do. I said, for now I was ok. She said if I could wait until Monday, she could schedule an appointment with Dr Wada if I still needed. I thanked her for following up with me.
Just one minute it took to call and ask about me made me a cliet of Dr Wada forever. You can tell she loves her job and helping people. Dr Wada, if you read this… GIVE HER A RAISE!

Awesome! :)

I am so happy to have finally found a GREAT dentist I can trust.
Her staff is great, super helpful, really goes out of their way to help you. God has blessed me with teeth that love to get cavities. Though I use sonic care, floss daily, do a fluoride rinse twice a day, I still get cavities. My last dentist found 6 cavities and one that needed root canal. sigh…
I had a horrible experience with the former dentist (i want to Unilocal how bad she was) and I was so lucky to have been referred by a friend to Dr. Wada. Jana, the receptionist sent me all the forms I needed to quickly transfer dentists, contacted their office to get my dental x rays and files from them. My old dentist charged me for the old film x rays, and still haven’t sent them. Jana went out of her way to try to get them not to charge me, but they did anways. Dr. Wada was so kind and understanding. She said that if the film x rays from my horrible former dentist doesn’t work out, she’ll take care of my digital xrays.
Dr. Wada’s office is friendly, warm, clean and up to date in technology! I was so relieved to finally go to a dentist office that is not stuck in the 80’s! She was very thorough in her explanations and while she was doing the procedure, she would kindly and gently ask how I was feeling or what to expect.
She has been the best dentist I’ve ever had in my life thus far. I feel like other dentists look at my teeth like a gold mine and try to rip me off as much as possible. But, Dr. Wada is warm and kind. I feel like she’s one of the few dentists that really care about their patients.
I really hope that now that I’ve found a great dentist, my teeth will calm down and stop decaying! Please go see Dr. Wada! She’s awesome!
Update: They also give you a $ 10 gift card if you refer a friend, with a sweet note from Dr. Wada after your first visit, cute goodie bags, and AN AWESOME gift bag tooth brushes, tooth brush holder, floss, and toothpaste after you get your teeth cleaned! She really knows how to treat her patients!
I LOVE MY DENTIST!

I’ve been a patient for about 6 years. As one of the other folks mentioned: easy parking, nice staff, thorough exams. It really is about as nice a place to go as a dental visit can be. Today, I had a filling done and it seems they were a bit crowded and the appointment took longer than normal. They also asked me to return to the waiting room while the anesthesia set in (so they could use the room). I didn’t think this was a big deal at all but they were very apologetic about the slight delay and gave me Starbucks Gift Card for my trouble. I thought this was unnecessary (how many times have you had to wait at doctors offices?) but a very nice gesture.
The only thing negative is that sometimes you have to wait a few months for a general checkup appointment. They are usually booked up 1 – 2 months ahead.

Easy parking, cheery staff, professional environment. They even take walk-​ins if there is room, and if you have to schedule an appointment ASAP they will fit you in: do or die.
Dr. Wada has great bedside manner (if that is an appropriate term for dentists). Her office is clean, inviting, and not at all scary. The staff are all very cheery and helpful– they all know you personally. It is very relaxing when I talk to them about school, work, or family: the entire office is a nice place to be.
Dr. Wada tells you all the ways you could improve your dental health even extending into cosmetic options. It could range from just flossing more to a certain product that will help your teeth. She creates an entire regimine for you. For example she has given me one product to promote enamel health and a special toothpaste for sensitivity. She also informed me that whitening options are available, if I wanted– but let me know without my feeling insulted.
The only problem I had was when I got a set of fillings. The right bottom molars were sensitive for almost a year before anyone realized it was not actually my tooth causing sensitivity, but the bite of my filling was off. Now that it is fixed, I feel much better. At the time it seemed horrible, but now it is a minor accident and I still highly recommend Dr. Wada.
The BEST thing is the cute little dental goodie bags you get every visit. I LOVE them.

I LOVE DR WADA!!! When I can get past my crazy dental fear, she’s the one i go to!
She is very thorough in her exams. She makes sure there’s a «plan» in effect (if you need it) and takes those steps to get your teeth in tip top shape. If you’re the scaredy cat like me, she is so gentle! They make sure you’re always comfortable. :) If you have an emergency, she’s always there for you! She is so patient and understanding. I took my elderly aunty in to see her and Dr. Wada was so sensitive to my aunty’s needs. She did everything to make sure my aunty was comfortable and she followed up with us a few days later. Her staff is the best too! Front office and back!
I highly recommend Dr. Wada for your dental needs!