Hickam Federal Credit Union

WORSE BANK EVER!!! they don’t accept forward mail so when they get returned mail they automatically freeze your account. No phone call, nothing. And they freeze it on a Friday afternoon so you’re stuck all weekend without access to YOUR money. To top it off all your scheduled payments bounce and then you’re charged all these fees. You call customer service and they’re useless. They put you on hold for 30 minutes and tell you they can’t do anything. I HATE THIS BANK!!!

I’m so happy there is a branch this side of the H3.
Nice atm features and when there is staff there they are very helpful and nice.

Before opening an account with Hickam Federal Credit Union I thought to myself will it be worth opening a savings account for $ 25… I was not sure so I decided to ask questions and the employees here kindly gave me a folder filled with all of the information I needed to know. I thought to myself I will give Hickam Federal Credit Union a try since they’re so friendly and locations are convenient for me to make deposits. I got my first savings account here to start off fresh with my financial savings which is going well so far. On the day I signed up for an account here I received a bag filled with goodies and during the process they even recommended me to sign up for the overdraft protection which works and stops chargers to my account immediately. If I had issues with my account they were always there for me. No question was to insignificant to be answered in a professional, thorough way. I’m just the average custormer, but always been made to feel like royalty at this branch I go to. I recommend Hickam Federal Credit Union to everyone.