Aloha Rubber Stamp

I ordered a custom self-​inking address stamp this afternoon at lunch (@12ish). I tried online companies but pricing w/​shipping was terrible.
I walked into Aloha, off the street & my stamp was ready, same day, in just a few hours (I picked up my stamp @3:30). No stress to order, fast friendly service & great price!
I couldn’t be happier!

Terrible customer service. Terrible everything to be honest. I work for a big company and we send several orders to them a month. Every time there is a mix up with the stamps. Every time. When I call to fix the mix up, I’m always very polite and patient. Each time the employee is either a man and a woman and they act like it was my fault they did not understand me. They always act annoyed, like I am inconveniencing them.
I HIGHLY SUGGEST USING ANOTHER COMPANY. It is not worth the time and money to give this place a shot.

Although, reading the comments others have made, I found my experience 2 B nothing like what U guys have mentioned. U must of caught her on her busy days, when I walked in the woman was by herself & I had 2 wait awhile, but as soon as she was finished assisting others, she came & helped me. I made a mistake on my stamp, & they didn’t charge me on making a new stamp. Heller people if U need a stamp «rush» Y wait last minute, I’ve been using them 4 over 10 years wit great customer service.

Office moved from 801 Alakea to 1001 Bishop Street.
Not friendly but service is fast.
Although, you want to double check their stamps work properly. Ours had some issues with aligning, and dates not able to change daily. These were corrected. After all, it was not a fast service, but we were not in a hurry, and we paid less than ordering at other store.

If I didn’t already have better experiences prior to today, I would have given this place a 1 star just on the attitude I experienced from one of their workers today.
First off, my previous encounters/​transactions with this place were great! Dealt with what I believe is the owner and he was very helpful (although maybe dull but that’s not my business) and was quick to completing the job and always gave me an incentive to come back to this place vs the more closer location of another stamp company that’s just a block away. This place used to be right downstairs from our building but they moved when the bldg owners sold it to a monastery, so now I have to «trek» it an extra 2 blocks.
Today ticked me off so much that I had to write about it… I’m a lil over one hour before closing time… I rush in there with my hands full trying with boxes to deliver at the post office… All i need is a rubber stamp made with an return address. Instead of dealing with the owner guy I normally deal with I’m dealing with this attitude-​filled worker who I’ve never dealt with before. She doesn’t even say hi she says «Yesssss?» with irritated tone in her voice. She’s there with her daughter. As I’m trying to describe what I’m looking for she says to her daughter who’s walking out the door «one second (finger to my face). EH! EXXCUUUSEEE MEEE! I NEED MY BUS PASS K!?!» whoa… lady… take the tita level down a notch please…
and I’m like «is there ANY way we can get this done today?» she’s like «um we close in an hour k? No way.» Dude, it’s just 1 frickn stamp… I know the owner can get 3 stamps done in an hour cuz he did it for me before when it wasn’t a rush… And as I’m trying to describe it once again she pulls out a paper and says «you know what? just draw what you’re trying to say» gah… make me feel like i’m talking another language!!! maybe you don’t understand… it doesn’t help I’m already irritated with having to do all these last minute errands at the end of the day. I’m just trying to do my job k, lady? Your attitude is just making me MORE amped with anger
And as I’m writing it down I hear her giving attitude to the lady next to me who’s picking up her order. Listen, that customer didn’t understand you either so maybe you’re not the one communicating clearly, lady… so as I’m trying to doodle my super simple address return label, i was so irritated with how she was treating the lady next to me that after that customer left I just said I would come back the next morning… but you know what? I’m not gona come back tomorrow. I’m gona print the damn labels out on stickers and forget the damn rubber stamp!
You know, I can’t imagine that rubber stamping is all the profitable, so to give attitude just because I interrupted your solitary computer game just gives me all the incentive to either 1) complain to your company’s owner 2) write it on Unilocal or 3) not do any business with you at all. I’m the one that handle’s my company’s office supplies so for you to treat me so poorly and for me to witness you treating another customer even worse than me just gives all the more reason to take our business elsewhere.
If you have patience on the day you need a rubber stamp, please do go to this place. Or better yet, just ONLY deal with the owner, do not deal with his worker, then you can go whenever you want. The owner’s nice and he’s quick but I’ve honestly never had problems with this place until today. The prices were pretty reasonable last time I did make an order and I would do business with them as long as it’s not with that front-​desk worker. I REFUSE!

I would have liked to visit «Aloha» Rubber Stamp, since it is literally across the street and so convenient, but since there was more venom than «Aloha» and so I will take my money elsewhere.
Goes to show that the first point of contact is EVERYTHING!

Rating: ³⁄₅
Date visited: 9÷09÷2011
Products: ⁴⁄₅
Service: ³⁄₅
Atmosphere: ⁴⁄₅
Price: ³⁄₅
Parking: ²⁄₅
If it wasn’t for the lady who was at the front of the shop dealing with customers, I would give this establishment 1 more star. The name of the shop is «Aloha Rubber Stamp,» but the customer service rep has none.
Products:
They carry good quality items.
Service:
They are very fast in completing the job, but there needs to be some «Aloha» when you come in contact with the customer service rep.
Atmosphere:
Great location if you happen to work downtown, but no parking.
Price:
Ok.
Parking:
Street & Metered parking.