Acme Fender & Paint Shop

Recently, my car was «kissed» on its backside and its fender was pushed slightly out of kilter. Fortunately, it wasn’t a serious accident but it made my vehicle look a bit askew from behind. So, after contacting our insurance company, I was referred to local Lexus dealer to inquire if they had a preferred body shop. They guided me to Acme Fender & Paint Shop.
I called to make an appointment for an estimate and got wonderful customer service from Dwayne. I explained my discussion with an insurance adjustor to which he would provide an estimate after inspecting my vehicle. Admittedly, I’ve never been in a car accident before so this process was new to me! Dwayne was kind enough to put my mind at ease as he explained the damage wasn’t major (it was only superficial) and that it wouldn’t take much to repair. All they would have to do is remove the fender, buff, paint and reset the fender. Well, he made it sound that simple…
He made sure that all the insurance claim paperwork was input and filed. He assured me that it would only take a day to repair but I was okay to leave my car overnight. I dropped off my car and left it in their hands. The next day, I picked up my car and it looked brand new! The repair had been done and they even washed and cleaned my car inside and out.
I sure hope that I don’t get into another accident, minor or major, but if I should ever need any auto body work, I’d surely run to Acme Fender & Paint Shop like the Road Runner… beep beep!
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Jon @ acme fender was so professional and efficient. There shop is very modern and organized. Their customer service is excellent! I’d refer all my friends and coworkers there because their business can address any needs your car may have! Thank you Jon & acme fender.

Love the bodywork on my 2001 Red Toyota Celica. Dwayne of ACME fenders was Wonderful to work with… always professional and on the ball to get my part from Japan. Love the work they did. she looks Good as New! Thank you Dwayne and ACME!!!

Excellent service and repair work. I have not seen quality as high before. They have been my go to auto body shop for over 35 years.

Extremely satisfied — great service and like knew workmanship! Owner/​Operator Dwayne is awesome! My car looks great! It is a new car — not even a year old and now it looks brand new and unblemished! Thank you Acme — thank you Dwayne!

Called this afternoon to see if I could get an appt to get an estimate. The guy who picked up the phone asked the usual questions, what car do I have & what insurance? After answering, his reply was pretty much go someplace else. I informed him I have another appt and place for an estimate but figured to try them out since a friend referred me to him. He basically said to stick with the place I already made an appt with. Then he asked WHAT MADE YOU CALL HERE ANYWAYS? So I told him a good friend referred me to you guys. He then said to bring in my car and he can do the estimate for me.
No thank you! Not with that kind of attitude. Very unprofessional. And very rude. Don’t want that kind of people touching my car.

Not too thrilled with the work done on the wife’s car today. Got estimate for mirror replace, and spray the front fender to blend in with the door respray. Well mirror got done but no respray. Why because the cost of the mirror was double the estimate. So instead of eating the cost like any good business would do they decide to go another route on the repair w/​o consulting me. So they have PDR (aka: paint less dent removal) come and massage the dent out. Came out good but the scuff was still there since they never buff it out till I asked. As of today they batting 50% 1 good repair and 1 not so good repair. Reason why they only get a 3 star rating today.

Poorest service I have ever encountered. There response to a problem was, «Go somewhere else.» That’s my advice to everyone; avoid these rude and unprofessional people.

Unfortunately, I’ve had to have my cars repaired several times over the years. Fortunately, I know that I my cars and I will be well taken care of here. For my most recent repair job, my front bumper, hood, grill, and radiator had to be fixed/​replaced. My car came back as good as new (at least the outside!). Thanks Acme! Hopefully I won’t be back too soon ;)

I took my car here after someone rammed into the back of it. The bumper and back door needed to be repaired. It took 5 days to repair. When I got my car back they had already added a new safety check for me, and my car looked brand new. Thank you so much! :D I highly recommend this place!

Greatest Service and quality!

We found Acme through a referral (Mark H) — SPOT ON referral, and SPOT ON service and workmanship from Duane and ACME. Great customer service and Duane is very informed and knowledgable of local body-​shop dynamics. Service and time of completion exceeded my expectations!
Some repair shops can throw salt on an open wound and strain the process further. Needing a repair is stressful and finding a reputable shop is agonzing. Go to Acme without the stress — Duane is very friendly, upfront and tells it like it is.
Thanks Mark H (referral) and Duane!

AWESOME CUSTOMER SERVICE AND BODY WORK!!! I brought in my black BMW for damage repair (damn tourist), and when I picked up my car it was AMAZING!!! I hope I don’t have to come back, but if I do I know I will be well taken care of.

Wow! Brought my Lexus here for fender and door repair. they gave me an estimated 1week repair, brought it in on Wednesday, finished by Friday! repair was done quick and super clean, very professional. They even cleaned my dirty car. Excellent job.

If you need a quality paint job for your Toyota/​Lexus these are the guys to take your car into. They handle the dings/​dents for Servco. Great staff, very friendly and up front and honest. End to end a reliable body shop.

These guys did a fantastic job painting my rear bumper on my black 335i BMW. I highly recommend taking your car here. They generally do Toyota/​Lexus, but they a great job. And they took a day and a half to do it.

Excellent service, workmanship and price– a rare combination these days. Family owned and run since the 50’s. Fast and reliable estimates in a newly renovated facility. They make a normally unpleasant process very easy.