Pete’s Flowers

Worst flower shop and customer service I have ever experienced. I was going to use
but thought it would be good to support a local flower shop — big mistake. I ordered a $ 100 bouquet of flowers which was never delivered and called four times. The two people I spoke with were extremely rude and wouldn’t acknowledge that there was an error and wouldn’t redeliver despite me asking them to do so. Then they finally acknowledged that there was a mistake and said they would refund my credit card, but when I called back a few days later they said they wouldn’t. Very rude people.

The people at Petes Flowers really know how to design and create a masterpiece! They are so friendly and personable. They have created gorgeous arrangements for all of my holiday and family events. I will continue to use their services :) Thank you Pete’s Flowers!

I’m only leaving 2 stars since the staff were nice but I ordered flowers on Wednesday to be ready Friday at 1PM. I go at 5PM and they aren’t ready they mistakenly thought Saturday. No biggie they said it would be done in an hour. I get a call before they should be ready saying the flowers I picked aren’t available. It was a simple box with 9 flowers in it. Nothing more. I needed these for Valentine’s day and needed them today the day before so I’m out of look and am empty handed now since most flower shops are full capacity and have limited selection now. This flower shops ruined my Valentine’s day because of unprofessionalism. They were nice but didn’t have anything together. Tickets and pick-​up papers all over, water spilled on customer cards. Just very much lack of professionalism. I would not recommend or ever come again just since they are unreliable. Make sure u have a backup plan if this one don’t work out.

I have been ordering floral arrangements exclusively from Pete’s for several years. Their arrangements are absolutely the best I’ve seen. They have a wide selection of beautiful and unique vases which always look gorgeous. Their service has always been courteous and prompt. While it’s never a good idea to wait until the last minute to order a bouquet for Valentine’s Day, I did just that this past month, and they still took my order and delivered the roses I ordered that very evening. I highly recommend Pete’s Flowers.

I’ve used Pete’s Flowers services for most of my holiday arrangements and decorating for years now and have always been delighted by the results. Their flowers and centerpiece arrangements always add the extra something special I need to make sure my home looks festive and polished.

Called Pete’s Flowers and spoke with Art, he was fantastic! Sympathetic to my last minute needs, answered all my questions and expedited the delivery. Although it was late in the day and I requested same day delivery, it was no problem. The flowers arrived that day with an amazing card and arrangement was perfect. Price was reasonable too. I would recommend them to anyone who wants good customer service, reliable delivery and reasonable pricing. Ask for Art!

We had the most bizarre experience here.
Several weeks before Valentine’s Day, my husband called and pre-​ordered a bouquet of very specific flowers for me. They assured him that they could get these flowers, no problem.
The day before Valentine’s Day, he called again to make sure everything was set. They told him everything was ready to go.
On Valentine’s Day morning, he called AGAIN to make sure everything was on track. (This is my husband. He covers his bases.) They specifically told him that the flowers were on the truck and ready to go out.
Cut to the afternoon, when I still haven’t received any flowers. He figured something was wrong and called them. They then told him that, despite confirming three times, they had never been able to find the specific flower that he wanted. (And yet, they’d taken his money.) After he spluttered in rage at them, they told him they’d send something over.
Toward the end of the day, a woman came over with a vase of drooping flowers (not the ones my husband had requested). She was very chatty, and wanted to make it clear that she didn’t actually work for Pete’s Flowers, she was just a friend doing them a favor. She then wanted to hang around and talk about our business and the kind of work we do. When I tried to cut the conversation short, she asked to borrow the key to the bathroom before she returned to Pete’s Flowers. It was just so strange and unprofessional.
Avoid, avoid, avoid.

I ordered two dozen roses for my wife on Valentines day. I payed $ 130! I waited around all day but never received a thank-​you call from my wife. I called Pete’s 5 times to get an update on the delivery status. Around 6:30PM they told me that they forgot and were going to send them out soon. By the time the flowers got to the office my wife was already off work and a coworker had to pick them up the delivery guy. This place is terrible. I purposely picked Petes because it was a ¼ mile from the delivery location. They could have WALKED the flowers to the door if they wanted to! I am never going to order flowers from Pete’s again. Terrible customer service. I have called them to rectify the situation but still no response! Don’t order from this company!

I called Pete’s last minute on Valentines day morning. I did not expect them to be able to deliver. They assured me that they could, so I placed my order for a dozen roses for my girlfriend who lives 11 blocks away. The roses were never delivered and I never received a phone call. I realize Valentine’s day is extremely busy but if you say the delivery can be made I expect it to be. Needless to say I am very disappointed and I won’t be using Pete’s in the future.

They saved my day today with an amazing experience from an amazing person. Martha answered my phone call early this morning and answered my all of my questions, while still conducting the zoo that was taking place in the background due to Valentine’s Day. I did not have an order reserved, I told her I lived right around the corner and that any help would earn my business in the future, and she invited me down. As I walk into this PACKED floral shop on Sunset, there are two guys in front of me looking for same day arrangements, apparently in the same state of panic I was on a last minute planned day for our significant others. I asked the girl at the counter if I could speak with Martha, and this sweet lady turned and greeted me with true intent to help me. She showed me 1 order that had been cancelled by a last minute change for another customer, and go figure, it was PERFECT for what my girlfriend likes. She saved my day, and possibly my relationship. Besides my fortunate experience, Martha was as sweet and friendly as you can be, she listened to my drama over the phone, she truly cared about helping me, and as promised, she definitely earned my future business. Be sure to give them a try! Thank you Martha!

Talk about your poor customer service.
Five weeks ago, my boyfriend ordered an aarangement from this place literally around the corner from where I live. They took his 70 dollars and never delivered the flowers. When he called them two days later, they said they quote «didn’t get around to it.» Ummm, excuse me? So he asked for his money back, which they still. have not. returned. This surpasses bad service and now borders on theft. He will be contacting his bank, and I will be contacting the Better Business Bureau.
Order at your own risk.

I wish there was an option for «0 stars». This place is highly unreliable. NEVER USE THEM! I’m assuming «Paul» is the owner. He’s completely incapable of taking an order and actually delivering the flowers. BUYER BEWARE!!! I wish I had read other people’s reviews. SERIOUSLY. DO NOT BUY FROM THIS PLACE!!!

I try to live my life without regret, but I can now honestly say I am feeling deep regret that I didn’t read these other reviews on Pete’s before ordering with them. There is a reason they only have 2 stars. I ordered flowers 3 weeks in advance for V Day and they completely dropped the ball and failed to deliver my order to a business 10 minutes away from them. Worst of all they had no excuse or even offered to make it better. He claims my order will be refunded in 7 – 10 business days so I’ll be looking out for that or I’m contacting my bank.
DO NOT USE THIS FLORIST. All these bad reviews are completely true and I’m amazed these guys have been able to run a business this long.

I have been using Pete’s for years and they always come through with great flowers and today was no diference. Highly reccomend.

I paid for an arrangement that was gorgeous–
He calls and says they don’t have xy and z flowers to make it…
I say send something pretty over that i already paid for–
he sends some fing sticks and twigs with some damned wilting flowers…
Ruined the anniversary gesture, emberassed my girl and I dislike the crap out of them forever.
NEVER NEVER NEVER NEVER ORDER FROM THEM–
EVEN IF YOU ARE IN THE MIDDLE OF YOUR ORDER AND CHECK THIS, LISTEN: THEY SUCKKKKKKKK

Pete’s Flowers thank’s for the awesome job, i did ordered some flowers and called to make sure that it will be deliver on time, and everything was great right on time and the flowers that i ordered, beautiful and my girlfriend was very happy…

I am VERY disappointed in this business and I had such high hopes when I placed my order. Their website looks great and very professional even though their staff is far from it. What I ordered did NOT match anything like what was delivered. When I called to complain I was told they ran out of the flower I ordered because they only go to market on certain days. As a result they had to fill my order with «what they had.»
I will not return to Pete’s Flowers the next time I send flowers. I’d be better off growing my own flowers …