Jimmy John’s

This franchise is definitely not as good as the other Jimmy John restaurants. Horrible customer service along with poor food quality. I would recommend visiting another sub shop or a different Jimmy John’s if you are looking for a quality experience.

Ordered a Club Lulu (Turkey and bacon club) on white bread to go. Received it on whole grain (yuck), 2 tiny pieces of turkey and no bacon. Thanks for ruining lunch… again. Go to Publix down the street and get a sandwich twice as good with 4 times the meat for the same price.

spent $ 40 on subs and bottled water and was refused 2 cups with lids. A paying customer gets denied a cup…

Love this JJ! My coworkers and I frequently order from here. It’s close to home and so quick! I’ve timed them delivering to my house. 15 mins. I picked up an order today that was ready in 10 mins, from time of placing the call to driving and picking it up.
The subs are delicious, but a little more expensive than Publix subs (much quicker ordering from JJ too). I usually order the Italian Night Club, but today my boyfriend and I decided to have the «gargantuan». Man, does it resemble its name! It was huge and three times the meat you would get at a Publix! We couldn’t finish half of it. Definitely recommend this JJ!

I work in the area and a lot of days I have to eat at my desk, this place is really good and fast. I have no complaints on this locations and love the subs and service…

Very fast delivery service. Usually within 10 mins. The sandwiches are decent. The quality of of the lunch meats arent the best, but not as bad as Subway.

There’s just… no reason for Jimmy John’s to be anywhere near a Publix. At least Subway has the upside of being dirt cheap. These subs are plastic compared to Publix subs, and you know what? Publix subs are freaking CHEAPER!
But this this a criticism of Jimmy John’s in general.
THIS Jimmy John’s sucks. Walked in, ordered my sub, and two loaves of day old bread. I ordered them, because I saw them sitting there. So I place my order, and go wait for the sandwich. The confused girl making my sandwich just handed me the sandwiches. «…Can I have a bag and a napkin?» «You have to grab it yourself,» she says. Silly me, should have been obvious that those things were self-​served, considering they were behind the counter, in the employees’ work station.
But whatever. Then I noticed she forgot the day-​old bread. She told me to go back to the cashier for that. I go back to the cashier, and he looks confused, turns around, looks back at me and says, «I guess there isn’t any day old bread… do you actually want a 49 cent refund?»
I look him dead in the eyes, then stared, confused, at the day old bread sitting in a pyramid right in front of me. Then I looked back at him in the eye, and wondered if he was, on principle, going to let me walk out the door, without the food I paid for, with the audacity to ask me if I «ACTUALLY» wanted my 49 cent refund. Are you kidding me? I know it’s just 49 cents, but dude.
But then I guess he noticed the huge pyramid of bread sitting 6 inches away from his eyeballs, and handed the loaf to me.
It wasn’t until I got home that I realized that pretty much every element of my sandwich was wrong. It’s like she looked at the receipt she used to build the sandwich and said «f**k that» and just made whatever she wanted to make. And I know it wasn’t someone else’s sandwich, because there was nobody else in the store. Not that her sandwich was bad, but where were my onions, bro? I love onions. I lose onions, Jimmy John’s loses stars.

I eat at JJs a lot and I’ve never had such horrible service before. James, the guy that took our order and prepared our sandwiches is exactly opposite of «Freaky Fast.» Sandwiches taste fine though.

It’s not the best sandwich shop in the world, but I’ve never had a problem here like others do. The options are pretty basic, which is not a bad thing. Their bread and cold cuts are good and I like their tuna. The large assembly line makes sure that you get your food quickly. There’s not much more to say, I’ve never had an issue with the service and the food is satisfying — much better than ghetto and gross Subway. I guess that’s that!

I’m very angry. I couldn’t eat jimmy johns after 9pm. I was craving the Vito and pepe BUT they couldn’t satisfy my needs because they close so early. That is all.

Really nice and quick service. People have always been friendly. My new goto place when I have very little time for lunch and just need to pick up a quick sandwich.

Straight up WACK!
Subs are gross, I took one bite
and chucked the rest. Yea I won’t
be back

This place sucks. They wouldn’t take my 50 dollar bill, and sent me away with no sandwich.

Like any other Jimmy Johns. Service was fine. Im sure past reviews were related to a time when employees had limited training.

BTW, I love how an employee who works here created a Unilocal account just to call me a «Cunt» great job HOLTON!

Good sandwich on fresh whole grain bread. I wanted lots of veggies and they piled them on. Easy place to go for a quick inexpensive lunch.

Tiny sandwiches. I thought they had given me the wrong order. I guess the sandwiches sound a lot bigger on the menu than they actually are. I would need to eat two of them just to be satisfied.
The staff was indifferent, but I don’t have high expectations for minimum-​wage teenage employees to begin with, so that didn’t really bother me.
If I have to order two sandwiches to get a complete meal, it’s going to end up costing more than Quizno’s. As long as I’m going to subject myself to corporate swill, I’ll just get one large sandwich from Quizno’s and call it a day.
JJ’s = vastly overrated product. Put some meat in that sandwich!

The worst customer service I have ever encounter! The manager and employees need a class on providing great customer service to their customers.