Jara Chiropractic

I was in a car accident and a good friend referred me to Dr. Jara and I am beyond happy with my experience.
She is clear, compassionate and one of the few health care professionals that I’ve encountered that truly cares about the health of her patients. Everything from scheduling to billing to explaining the particulars of my issues has been easy and done with a friendly smile.
She really is one of those people who was born to do what she does. Her ability to explain the process– in a way that I can understand– has taught me so much.
I really can’t recommend her enough– the world needs more Doctors like her.

Kuu

I, like Ashley, had a super disappointing experience with Jara regarding money. I forgot to give her my new insurance card in the beginning of ’13. No one in her office asked me if my insurance changed, which all offices do, not only in the beginning of a new year, but pretty much every time you go in. But I forgot, which is very unlike me to do, but I did and my bad for doing so. Months and months go by and I sent her a text about a common farmers market we go to. She responds to my question, and also mentions my insurance is denying my claims. I instantly realize that she has my old insurance and I personally drive in the new card the very next day. She then tells me that I need to pay her in full for what I owe her and then submit a superbill to my insurance to be paid back. She also wants me to pay $ 14 for each of the 6 times ($ 84) she got denied for my claims. Now wait a minute, I know a thing or two about insurance. I tell her to rebill with my new insurance information and she will be paid. She says it doesn’t work that way. So I call my insurance the very next day and they say as a contracted in-​network provider (which she is to me), she is obligated to rebill and they will NOT pay me back if I pay her. I call to tell her that and she seemed surprised, «I don’t normally do things that way.» But she still wants me to pay her $ 14, 6 times ($ 84) to pay her billing fees because they were billing with the wrong card and it’s my responsibility to give her my new info. Now hold on: I was not ONCE contacted via email, text, letter or phone call about the first denial. Something slipped through the cracks at her office and they continue to bill 5 more times until FINALLY it is noticed all my claims are being denied. A normal functioning doctor office would NOTIFY the patient of the first denial. They wouldn’t continue to bill and be denied over and over. Had I been notified, I would have corrected the situation immediately. She is asking me for money over voicemails. I ignore it figuring if she really wants money, she’d send me a proper bill. So within a few weeks, a proper bill shows up. I call my insurance and tell them she wants me to pay her billing charges. (BTW, I have several friends in the MD & insurance business and they ALL tell me it’s super inappropriate and unprofessional of her to be asking for this.) I give my insurance a copy of the bill. A few interesting things happen: 1) I am informed she is billing me for a few things on this bill that are over the allowed amount (more than they are telling her she can bill me) and 2) the first two charges of $ 14 were in 2012 when she did indeed have my correct insurance. Charges that were paid immediately. So there were only 4 charges were she didn’t have my new card info in 2013. The insurance does an investigation and then they inform me she cannot ask me to pay her billing charges. So she drops those charges. Now here is my favorite part: she emails me again a few weeks later and asks for the remaining payment minus her billing fee charges. I ask for an invoice. She will NOT provide me one. She emails me an amount and tells me to pay. I tell her I will not pay a bill without an itemized invoice with line items and dates. She tells me she won’t do it, she is too busy to do this, and that I should just look at my EOBs. I inform her I haven’t received EOBs regarding this, not to mention it says clearly across every EOB «This is NOT a bill.» She tells me to go online and figure it out. So I tell her as she won’t take the time to properly invoice me, I’ll eventually get around to going online and figuring it all out. So then she promptly emails me all the EOBs. The amount of all of them do indeed add up to the amount she is charging … but they are dating back 6 months. She had never been billing me all along and so a lot of little charges added up. Every other normal functioning doctor office sends you bills along the way. They don’t wait 6 months and then email you an amount and refuse to send you an invoice? She was like, «I am a single mom and am self employed.» Waah waah wahh… We all have our stuff in life to deal with but clearly she isn’t running her office that efficiently with things slipping through the cracks. I was super disappointed in her business skills. She does indeed seem to know her medical stuff, I will give her that, but I was left with such a bad taste in my mouth about how she does business that I am DONE. Side note: she facebook friended me within weeks of first meeting me. I eventually blocked her on FB (before this billing stuff even happened) because she rants on and on about insurance and medicine and patients and endless pictures of food and how her and her daughter are eating. Endless posts daily. It was too much to look at daily, not to mention I didn’t care. All and all, a very disappointing experience. Save yourself the drama.

Dr. Jara is THE BEST. She’s so good, I put her on an episode of the talk show I produce, to show people how easy it is to get rid of their pain without medication. Dr. Jara is a genius with cold laser and she understands exactly how the body works and how, with the use of lasers and chiropractics, to make your pain go away. She sits and spends time with her patients, she doesn’t rush you through the process. She wants to know what is really bothering you and get you on the road to recovery. Go see this amazing woman right away!

I started going to Dr. Jara with my girl friend for her appointments and quickly realized her practice was different from other chiropractors. The ambiance is warm and comforting and there is a great massage chair in the waiting room to warm one up before the appointment. She did not have to look at a chart to know my girl friend’s name or history, and she attended to all of my girl friend’s aches and pains. I left my nice but impersonal chiropractor and started seeing Dr. Jara. She is very patient and understanding with me and truly cares about the health and well-​being of her clients. Since starting chiropractic care with Dr. Jara, I am now able to turn my head side to side and have significantly less lower back pain. She is also a miracle worker with muscle testing and supplements and helped me fight off an acute upper respiratory infection that my antibiotics did not get rid of. She has become my go to Doctor for everything and I make sure to let everyone know how wonderful she is!

Dr. Jara has been absolutely amazing. I went to her with chronic neck pain and through not only adjustments, but nutrition and exercise tips, she has really helped me alleviate the pain in a short time. In addition to her medical knowledge and help, Dr. J is just a really warm, considerate, easy-​going person. She spends plenty of time with me listening to my various ailments and either giving me a treatment plan or easing my concerns. I would definitely recommend Dr. J to anyone!

AWESOME!!! I have been seeing Dr. Jara for a number of years now and am SO lucky to have her as my doctor. She is part of the team that helps me in dealing with the medical problems I have had for over a decade. I am truly grateful for her expertise! She listens to me and is willing to talk to my other doctors. So, everyone is on the same page and can work together to help me. Dr. Jara pays attention to what each patient needs. I require being worked on gently, and she is always aware of that. She is also warm, friendly and caring. Plus, she never lets you leave her office without a hug. She understands and is sympathetic to what people are going through, because she has survived a great deal herself and is living to tell about it. I would recommend her to anyone and already have to my friends.

For the first time in my life I have found a Dr, who has actually changed my life. I started seeing Dr. Jara in June 2012. I use to have a constant sciatic nerve pain on my right side. I had seen other Dr’s and therapies using stretching techniques, but nothing has had results as quick and as lasting as Dr. Jara’s. After x-​rays and her evaluations along with the x-​ray techs’, she has been giving me the best adjustments I have ever had. The pain that was constant and severe is gone. She finds knots I didn’t even know I had and gets them worked out. My problem actually is in my neck area, and she is very thorough to work on my entire back. She is also using lasers in her treatments, so at the mention of some complaints, she is treating me for those along with my adjustments. I have also had some of the best massages ever by her assistant, Crystal. She uses heated jade stones, which seem to really help tight muscles and helps along with the adjustments. I highly recommend Dr. Jara.

I was in a car accident back in July 2012, I searched for chiropractors in the Hollywood area and had decided on seeing Dr. Jara
The first visit we went over all my pain areas and discussed treatment options, I was surprised how fast the pain in my back vanished once my back and neck was properly adjusted.
I have had no back pain whatsoever after going only a few times! Dr. Jara is amazing and very positive and uplifting!
If you are in pain definitely see Dr. Jara as she will fix you up in no time!