Clean Popo

Overall, I’d give Clean Popo 4.5 stars:
Pros
— Scheduling/​Responsiveness: This is one of their biggest strengths. The team, especially Ian, is very responsive and always is willing to accommodate your needs. Bonus points for great customer service!
— Brings everything! From chemicals to vacuums, they’ve got it all. Walking into the apartment, it just smells/​looks clean!
— Marisol/​Channel are phenomenal. My first experience with Clean Popo was the best but wow, these ladies did an amazing job. They exceeded expectations and even performed additional requests. Thank you ladies for a job very well done!
Cons
— Inconsistent: I’ve used them on several occasions and at times, I’ve had to re-​clean certain areas. Management is super accommodating and apologetic. The same mistakes have never been made twice. Therefore, this isn’t a deal breaker.
Overall: I would recommend. I have used other cleaning professionals in the past and I would say Clean Popo is the best I’ve used thus far.

the best cleaning job i’ve ever had!!!

I just sat down to write this review immediately after Tami and her team left. I have never seen my apartment look so clean. As a mom of a 9 month old, my apartment is almost always in shambles. I wanted to cry when I saw how amazing the apartment looked today. It hasn’t looked this clean in a very, very long time. We have so many toys, I never know where to begin. They really went the extra mile and the whole experience made my day– maybe even my year so far!
The very deep cleaning was affordable for about 3 hours of work. I was able to book online easily and they responded quickly to my questions and answered the phone both times I called. The team was on time and very friendly when they arrived.
I strongly recommend Clean Popo and especially Tami and her team. I can’t wait for my mother-​in-​law to come visit now because the apt is finally clean!

I have changed the parts of the review after speaking with the owner twice. While our today’s experience was very bad other experiences with this business have been better.
We scheduled an appointment for 3 hours X 2 people = 6 working hours of deep cleaning for 1 unit (about 2000 sf feet). This has been an average cleaning time for me for all other services that we have taken from Clean PoPo and others.
Just to note that we are 2 adults with no pets or kids and we keep our house in museum condition and hence this wasn’t a unique day that we needed unusually lot of work with more than double the usual cleaning.
Cleaning crew was 20 minutes late, they have been late before. Owner maintains that that have a window of 1 hour and it is explicitly mentioned on the website. I recommend that they notify in advance if they are running late. I understand the 1-​hour window.
Crew told me before starting that it will take 9 man hours to clean the place instead of 6. I agreed and told them to try their best. I am a perfectionist when it comes to cleaning and didn’t want to settle for less.
Our cleaning crew took 9 man hours to clean less than 1400 sq feet today which is ²⁄₃ of the unit with some imperfections. When I called owner to settle the bill, he insisted that I continue paying for the service and it is a per hour service. I paid 320 (including tips) and at this rate I had to pay another 150 to get the whole unit cleaned. 470 for 2000 sq feet is very steep and I can’t afford it and I had no idea that I will be asked to pay such high amount for cleaning either from my past experiences from them or any estimates provided by them this time.
Owner called me twice after this review and he was in violent disagreement. I understand that he cares for his business. I request him to take this feedback that quality and quantity of service are factors in a per hour business. Ultimately his customers want their living areas cleaned for some predictable money and they can’t pay very high expectations.
I almost know that owner will refute this. I am not the only one who will ask for predictable amount for good quality cleaning and hence there will be more opinions like this in future.

I would give the cleaning service a 3 ½ stars if allowed. The customer service was great: I was able to call and schedule same day service and was given a call to return to my apt when the women were done cleaning. The women were professional and showed up on time and cleaned for the allocated time. My apt was clean to my liking, but to be honest they could have done a bit more intense job in getting all crevices of the apt/​better vacuuming. Overall though I was happy enough to have gotten a clean apt same day.

I’ve been using Clean Popo for about two years now and they always do a great job. I almost always have Tami and Erica clean my apartment, and my place is always spotless when they leave. I call them every few months, usually when I’m having visitors from out of town or planning a party. They are always on-​time, super friendly and professional, and the whole experience just easy and stress-​free. I would recommend them to anyone looking for a cleaning service.

We had Marisol and Patty as our cleaners and they did a spectacular job! This was our first time using cleaners and we were a little anxious. However, Marisol put me at ease immediately — she explained the paying process, tipping process, how long the cleaning would take, etc.
I left them to do their good work and returned to a shiny, sparkling apartment that smelled really good.
These girls were very detailed because I checked all the corners for dirt and grit and did not find any. Ian (the owner) was very kind and told me he’d even take $ 10 off since I was a new customer.
I would definitely use Clean PoPo again — so should you!

Called the week of for a move out cleaning in Hoboken. After trying other agencies, Clean Popo was able to accommodate my schedule. Paid $ 120 for 3 awesome cleaners, Alize, Marisol, and Erica (apt is about 1300 sq. ft. 2 bed/​2 bath/​den). They did a fantastic job and didn’t drag it out just to earn more $. Very satisfied and would recommend Clean Popo to anyone! How can you go wrong with a name like that? :)

Tammy and LaTanya did a thorough and professional job. They did not miss one detail, even folding the toilet paper in triangles just like a hotel and wiping the tops of our high kitchen cabinets. They were so quiet and courteous that we were able to relax in the apartment while they were here. We are very pleased with how sparkling clean our apartment is and we will definitely be using clean popo again!

I had Sayda and Josie come to my home. I have had many house keepers before but never had my house been left the way it was left when Josie and Sayda were here
I have never been happier. They helped me organize my entire kitchen as well as did a thorough cleaning of the rest of the house.
I would definitely recommend these 2 ladies for any job no matter big or small.

Good customer service and cleaning. Sayda and Claudia are the best we have ever found in the area!

The ease of booking online was amazing. Within minutes, I had an appointment scheduled and confirmed for the next day. Tami, Marisol & Rosanna we’re fantastic doing an initial deep cleaning that got under, around & over every nook. They were on time, friendly, took care of all the places I asked for extra attention (and more!) and even told me where they had moved things to! Extremely pleased. Can’t wait for my next service!

Marisol and Joise were so amazing. They did a fantastic job cleaning our apartment and were friendly and open to taking directions. They even found spots of mold in my child’s room that i missed and cleaned it all up for me and informed me.
I would highly recommend their service and i have hired them to come back for reoccurring cleaning moving forward.

We love Clean Popo!
We have used this service a few times and we’re thrilled with the results. My girlfriend has a cast on her arm from surgery and I work late, so we really needed the help today! It was very easy to book and pay, and we are grateful for their prompt and efficient work ethic.
This was our second time with Saida and Josie, who were friendly, professional, and extremely helpful! They were unbelievably thorough and made sure our apartment really sparkled! I can’t get over how GREAT our place looks!!!
We highly recommend using Clean Popo (and Saida and Josie if you’re lucky enough to get them)! What a great price and service provided by this friendly and efficient company.

I have tried several other cleaning services in the Jersey city area that left me unimpressed until finally finding Clean Popo. I was very impressed with the amount of detail and cleanliness that this service provided my home. Speak with Ian he is very professional and fair in price.
The first time cleaning was longer than 2 hours and it was to be expected since its the first time they are cleaning your home. But it was a great deep cleaning. Usualy my hubby is ocd and can always find something missing after a cleaning service. These ladies did not miss a thing. There was a big change I noticed. My home smelled very clean and I had peace of mind. After I booked 3 consecutive house cleaning services I found them to be efficient and professional.
I am happy with this service and I highly recommend Tammy and Marisol! These ladies do a great job! I was worried about leaving such a good review because I don’t want these ladies to be too booked up for me.

Have been using for years

Recently moved to Hoboken and needed a deep initial clean of my apartment and office:
Appointment was easy to schedule, online payment was simple, and they did a fantastic job cleaning my apartment.
I also have a big 1,300 sq foot new office. Freshly painted, dust everywhere, not cleaned in a year. Did a great job and even stayed 10 minutes longer to make sure it was done well.
Couldn’t ask for more.

Ask for Saida and Vivi! They are awesome and will have your home looking and smelling great. They are also honest workers, so you can have them come in and not worry about anything being taken. Clean Popo charges by the hour, but they always turn in fair rates, whether I am in the house to supervise or not.
I recommend this cleaning service to anyone who wants their house cleaned spic and span from top to bottom :-)

I had the experience of using Clean Popo and the girls who came did a wonderful job, they put in extra effort to do the move in cleaning, especially the kitchen and bathroom. Wonderful people, very accommodating and polite. The house felt like a home finally :)
I would highly recommend the cleaners, they have their own equipment and are punctual !!!

Update review warranted! Clean Popo was receptive to my initial reaction to the lackluster $ 180 3 hour service that I paid for a few weeks ago. As such, they did in the end offer to come back for free. Many of the things that I requested be done were better taken care of this time around (living room was better mopped, the foyer was mopped. I guess they brought better equipment this time). All in all, I do appreciate the fact that they don’t try to rush to finish everything within their ²⁄₃ hour time slot.
I’ve never complained about Tami & her team’s professionalism and kindness– that has always remained the same. My housemates and I would re consider having them return, provided, there’s an understanding that details just can’t forgoed given the premium paid for the service. Currently, I would recommend the service to others, hoping no one has the same experience the first time around!