Originally I would have given this storage a 5 star. I met with the manager originally she was courteous and helpful. I used my storage for 3 weeks and then emptied it. I am still receiving bills. Account management and billing is the issue. After I closed my storage building I have received a plethora of phone calls, emails, snail mail ect. Telling me to pay my bill which is now $ 200. Are you kidding me? I closed my account online and I am still receiving bills. If I would have known this was going to happen, I never would have went to public storage. The staff is not an issue, in fact the staff is amazing. I would suggest that if you are looking for a storage facility do not book the facilities online, go directly to the office. C–
Heidi G.
Classificação do local: 5 Hixson, TN
Showed up spoke to Tracy who was very nice and welcoming. I would recommend this place to anyone! Thank you for making my moving experience wonderful! HEIDI
Caitlin G.
Classificação do local: 4 Chattanooga, TN
Their response was quick! Working with Lisa was fantastic! She was able to answer all of my questions! I’d recommend this to anyone looking for a storage unit!
Jerry E.
Classificação do local: 5 Hixson, TN
Quick and friendly response! Cheaper than most storage places around town also!