Verizon

Hilo, Estados Unidos

2.4

Aberto agora

10 avaliações

Aceita Cartões de Crédito

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Telefone
+1 808-935-6931
Site:
www.verizonwireless.com
Endereço:
315 E Makaala St Ste 111, Hilo, HI, 96720
Categorias:
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Informações sobre o negócio

Aceita cartões de crédito
Sim
Estacionamento para bicicletas
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Hoje

Hoje 9:00 – 19:00
Aberto agora
Horário local (Hilo) 10:40 quinta-feira, 10 de julho de 2025

Horário de funcionamento

segunda-feira 9:00 – 19:00
terça-feira 9:00 – 19:00
quarta-feira 9:00 – 19:00
quinta-feira 9:00 – 19:00
sexta-feira 9:00 – 19:00
sábado 9:00 – 18:00
domingo 10:00 – 17:00

Locais relacionados

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Hawaiian Telcom Store
111 E Puainako St Ste 705
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RadioShack
Prince Kuhio Plaza 111 E Puainako St Ste 625
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T-Mobile
315 Makaala Street Suite 108
240
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Sprint Hawaii
111 E Puainako St Ste 108A

Proximidades

Próximos a esta localização:
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Jamba Juice
111 Puainako Street Spc 103A
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325 E Makaala St
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Starbucks
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2 The Point Acupuncture
687 Laukapu St

10 avaliações para Verizon

Não exige registro
Classificação do local: 5
Hilo, HI
There was a man that helped me. He was from Arizona I think. He hooked me up with a solid iPhone 6. He gave me a way better plan that what I had and for way cheaper. I have more Data on a better phone than what I was doing and for way cheaper. Couldn’t be happier. Wish I remembered his name but he was from Arizona I remembered
Classificação do local: 1
Hilo, HI
This store needs better organization in the store (more employees too) as well as better customer phone service. I called the local 808 # was auto transferred to mainland 3 times, due to no response, then got cut off when I was able to get transferred to a real person, SERIOUSLY? Employees are always nice though and Verizon has best signal on the island.
Classificação do local: 1
Las Vegas, NV
I’m patient enough to wait my turn but when there’s no kind of signage explaining to customers the proper procedure to sign in and be explained. Then the whole waiting game gets kind of boring … and when asking how to sign in only to be abruptly told «you should have been greeted and asked» well obviously that didn’t happen but that’s not my fault, consult your staff and display some kind of obvious explanation if a being is not there to meet and greet. Will wait till the mainland before going into this store again.
Classificação do local: 5
Campbell, CA
Knowing that it takes a while to help each user I always bring my iPad to read. If you you are lucky Tina will be assigned to help you. Not saying that others don’t try, but she is the most knowledgeable and offers excellent suggestions.
Classificação do local: 2
Hilo, HI
Service is typically very slow. The workers are generally nice and helpful, but they don’t really seem like they’ll do extra to help solve your problem. Stock of available phones is generally low, which was the case again when I visited today. Need to order a phone online or purchase at Wal-​Mart.
Classificação do local: 1
Hilo, HI
Wow! These folks have asked my mobility impaired sister to make multiple trips to their store (which is not a quick and easy drive) to replace a defective phone that she’s had for less than 2 weeks. Her car has been breaking down frequently recently which is why we have insisted she get a cellphone/​smartphone. So basically they have asked a mobility impaired person to drive to their store in a car that isn’t reliable with a phone (lifeline) that isn’t working. How’s that for customer service? She’s supposed to go back again tomorrow. Keep your fingers crossed.
By the way, I wish I could write a review on my stubborn sister who refuses to let any of us know what’s going on so that we could help her. She doesn’t like to ask people for help with rides or these issues. I found out about this today when she took herself to the Verizon store, only to be asked to return again tomorrow. She also gets 1 star.
Classificação do local: 5
Hilo, HI
Went in to get a case for my iPhone 5 (on AT&T nonetheless). I was approached quickly and the salesperson even went as far as taking out a demo case for me to try before I chose the one I really wanted. I ended up buying a standard case and a set of screen protectors (super easy to install). I can’t comment on the service, as I am on a competitor, but I must say that their sales staff was very professional!
Classificação do local: 1
Long Beach, CA
There were 3 staff out front working and my wife was 4th in line. It took well over an hour for them to get to her on her. Once she received assistance, it took another half hour of help (if you could call it that) but they were still unable to get the job done. Avoid this place and this company. These guys are terrible.
Classificação do local: 1
Hilo, HI
Horrible service! Went in there and signed in and was 2nd in line. 20 min passed and I’m now first in line… that wasn’t the problem. There were another 7 – 8 people after me that signed in like you’re supposed to. A lady walks in, doesn’t sign in and walks straight up to someone who «seems» busy and she gets help first. What’s the point of signing in if you can walk straight up to someone for help? When I asked why she didn’t have to wait in line like everyone else, the worker said «she just needs to purchase something». How did he know that I didn’t need the same thing? Poor, poor customer service. Come to find out it happens a lot there. Save yourself time and headache and go to Diamond Wireless in the plaza.
Classificação do local: 2
Burbank, CA
I have never not had to wait for ages here…
Even if you do luck out and make it to top of the waiting list, the service itself takes ages (i.e. over an hour to upgrade our phones).
Once, we went and put our names in and were fourth in line… we left and ate dinner at a nearby restaurant and for kicks thought we’d check in on the list… and were only 2nd in line!
Shame, because sometimes you just HAVE to go here, but if you do, make sure you have a few hours to spare and are wearing comfortable shoes and have something to read.