Kadel’s Auto Body – Hillsboro

Excellent job and completed ahead of schedule. Husband backed into van — boo — when he took my car through DEQ — yay! Thanks for the great repair!

I was referred here from safeco insurance. Someone backed into my car and since I was lucky enough to see it happen and I got the other persons insurance info. I filed a claim with their insurance and went to Kadel’s because they said it would be faster. Kadel’s did a great job. They are nice and professional. I got a loaner car from Enterprise that was at the body shop when I came to drop my car off. I think the insurance company paid for the rental or maybe Kadel’s did? It only took 3 days to complete my repair and they called me every other day to tell me what was going on. The workmanship is great! I can’t even tell it’s the same bumper since they repaired instead of replaced it. The paint match is perfect and I’m very critical of my car. I would definitely recommend Kadel’s to anyone needing body work and paint done to their vehicle.

Kadel’s completed the work on my Mazda ahead of schedule and did a fantastic job. When my car was returned to me I was unable to tell that just a week prior the rear of my car had been hit.
Very professional and courteous people. I have no doubt that should I need body work done to my car again I would return to Kadel’s.

These guys did substandard work on my car. Didn’t bother to attach the fender they put on my car securely. Then when I tried to get them to fix it, they didn’t call me back. When a customer pays a few K, you should do a good job and give good service. Ladles failed to do both. I’m never going back. You shouldn’t either.

One morning on my way out to the car I noticed someone left several big tire marks on my front bumper. Unsure of how much something like this would cost to fix I went to Kadel’s to get an estimate. One of their friendly reps came out to look at it, went back in to get some solvent and another compound. He then preceded to wipe the marks right off! Didn’t cost me a dime.

Our car had a front end collission and it had to be towed to the auto shop. The air conditioner unit in the car needed to be replaced. It was around winter time and they fixed everything and we got the car back We never tried the AC unit till summer started. Wehn we tried it on we realized that the AC wasn’t working. We took the car to the dealer and they said that the AC is broken. Apparently they didn’t replace it and didn’t even fix it right. The car was under warranty so the dealer fixed it without charging us but we will never go back here again.

Short version: Vehicle came out worse than I brought it in.
Long Version:
A company so bad that I am writing my first review here on Unilocal.My fiancé and I were rear ended. It was the other guys fault. This place came recommended from my insurance company.
I dropped it off, and filled out the paperwork. It included something I thought was great… a question asking how often I would like a status update. I requested every other day. Never got a single status update, not even when I called them letting them know I was coming.
After the Insurance company got a huge bill from them to fix it, they (ins co) worked out a «loss» deal with me to give me some cash to not fix the vehicle. I called up Kadels and let them know the situation and that I was coming to pick up the vehicle. «Great!» they said. When I got there, I was told the bumper was removed and I would have to wait for them to put it back on. Fine, I can wait for 15 minutes for them to attach four bolts.
Another guy then came up and actually had the audacity to ask me «Can we just throw the bumper in the back?» After lifting my jaw off the ground, I basically said «No». He attempted to inform me that it couldn’t be done because the frame was bent. I told him «I want the vehicle returned the way I brought it in». When he wouldn’t budge, I asked him to put the main screws in to just hold the bumper in place. After 10 minutes, he wouldn’t budge. So even though I knew it was BS and he was just trying to get money out of me, I asked him the amount to get new latches to put the bumper back on. He went off to his computer.
I was going to give them two stars becasue a third guy came in and told me it could put it on… for free. It wouldn’t be fully connected but it would be safe. He couldn’t morally put the hitch back on since it is dangerous to me which I understood. Basically he would do for free what I asked the first guy to do.
The original guy comes back in the middle of this and thinking I may be willing to spend a few dollars for a more sturdy bumper. He says (somehow with a straight face) it will be $ 550 for the new mounting clamps to return the bumper to the way I brought it in. The second guy then tells the new guy that the mounting brackets probably wont work anyway. Needless to say I went with option B.
To top it off, for some reason they had to remove my bed lining. When I got the vehicle back, the lining was incorrectly re-​installed. It is no longer aligned with my truck bed… back to 1 star.
Stay away from these guys, they take advantage of the insurance companies (which I don’t like because I want low premiums) and if you don’t play ball they will try to take advantage of you. I wish the third guy well, he was a stand-​up guy, but the rest of the place is just like a slimy used car shop.

On Christmas Eve another drive smashed into my 2010 Toyota Tundra. As someone who always parks far, far away from other vehicles to avoid door dings, I was horrified. My pristine vehicle was no more. The other driver’s insurance was Progressive and they recommended Kadel’s. I really have no experience with auto body shops so took their advice. I am so glad I did. Kadel’s did an amazing job and in nearly half the time they originally estimated. I worked with Bryan throughout the process and he was fantastic, giving me updates every other day and making sure everything was done right. I hope I never need an auto body shop again, but without hesitation I will return to Kadel’s if I do.

Okay, I got into a little predicament that wasn’t my fault and wondered if there was some reason why my insurance company and the responsible party’s insurance was recommending the same shop. I read the reviews of this establishment and went with everyone’s consensus.
First, my estimator, Al (fredo), was up front and honest and said they would do what they could to get the car back to me in a timely manner. This was on a Wednesday. I figured they would need until the weekend to finish it. Surprisingly, I got a e-​mail the next evening, saying they would paint it on Friday… and after calling to see when the final details would be finished… it looked like I could pick it up on Saturday morning! Wow, that was way faster than I had imagined! But, shortly after I called, they called me back and were going to need a few more hours to finish the car properly and said I should come on Monday morning to pick it up. Not bad, since I had figured they were going to need a weekend in the first place.
Meanwhile, I am given a rental to use while my silver stallion (Honda Accord) is in the livery getting reshod. As I walked with the Enterprise rep toward a 2012 Grand Caravan, I thought we were taking it to the rental lot to get my car… NOT! Well, fortunately I belong to that sliver of a percentage of 18 – 35 year old American males who think that minivans are pretty useful, and not some sort of sign I wanna be a Baby Daddy… (I don’t even know if I used that correctly)
Okay, so the van was okay, until I needed to keep it for two more days… it had a V6, I am used to a four banger that sipped gas… and with the prices at the time of this review, I poured 100 bucks in that tank in just 5 days. But, it was very beneficial to take my family up to the mountain, to play in the new fallen snow, in just one vehicle.
Come Monday… I arrived at Kadel’s and saw my car… or one like it? Here’s why:
It was washed.
It was waxed, or my clear coat was still beading water after 10 years.
It was vacuumed.
It was deodorized, or it was the fumes from the paint process, either way it didn’t smell like «Old Car Smell»
And most importantly, the trunk lid damage was fixed, the paint matched, and my damaged bumper was TOTALLY fixed… EVEN DAMAGE THAT WASN’T PART OF THE ACCIDENT!!! It was a brand new-​looking rear end!
Trust the reviews, they did a great job in a respectable amount of time. Thanks, Kadel’s!

Great service! I came here to fix my car after getting into an accident within my first week of moving to Hillsboro. Dang rain! Anyways, I came to Kadel’s because my insurance company requested that I come to them to get an official estimate. I called ahead to see if I needed an appointment, and they said to come right in. Jerry Ross was the one who helped me with my estimate, and he was extremely friendly and helpful in explaining the damage and what needed to be fixed. He told me they needed a few days to order the necessary parts and would call me in a few days. He kept his word and called me and scheduled an appointment to bring my car in. Kadel’s gave me a ride to and from my workplace and kept me updated with my car status through phone calls and email. Overall, great experience!