Gorgeous Nails

Started out fine, but my shellac manicure started getting weird when the manicurist put on 3 coats of base color and 2 additional of glitter then a top coat. Nails came out sloppy looking, uneven and there are several divots in them. For $ 26 I expected better.
There are so many competitors I won’t be coming back. The worst part was when I pointed out her mistakes she blamed me for having short nails! What?! She is the nail professional– if the requested manicure isn’t a fit then please suggest an alternative in the future!

WORSE pedicure ever. Absolutely awful customer service. Terrible selection of nail polish. Worse yet at the end of my service they tried to tell me I couldn’t use my debit card to pay– that I had to withdrawal money from the ATM even though it’s clearly posted all over the windows the major credit card carriers they accept. Worse yet someone was watching a video in a back room very loudly and it sounded like porn. I’m not even kidding. Completely inappropriate. I will never in a million years return here. Oh did I mention my nails look terrible?
How are you all even still in business.

On Sunday April 12^th 2015, after having lunch next door, I decided to give this place try. Big mistake. It was the worst pedicure I ever got. The lady who worked on my feet was rude and did sloppy job. First instead let my feet soak in the water bath for a few minutes like the standard practice, she didn’t wait at all, started to take off my old polish while complaining about how hard it was to remove my old polish as if it was my fault. While she was cutting my nails I asked her to cut them a little shorter, she snapped at me and said they were already very short. She literally spent about couple of seconds to trim the cuticles and file the nails which I think is the most important step of pedicure. When its time to use the hot wax, I told her the wax was burning hot, she just ignored me and pretend she didn’t hear it. Exfoliating step was about quarter of the normal time. It was literally shorter than the express pedicure I once had (I was charged for deluxe). After pedicure I looked at my toe nails, the polish was smeared all the way around, polish on one toe was rubbed off when she put my slipper on (BTW she did not use toe separator that was included in the kit which I paid for at extra cost). The length of the nail were very uneven, some are long and some are short. She put on one coat of the polish and no clear top coat. I wish I had a way to put on a photo to show the result. It was terrible. She was rude the entire time, couple of time she said something and I couldn’t understand due to her heavy Vietnamese accent, I said «pardon me» and she just wave her hand and said never mind as if she was mad. You can’t pay me to go back to that place again.

DO NOT GO HERE! They are too cheap to run cards as debit or credit and make you use their ATM. Telling you it charges «no fees» well dumb me believed them and of course my bank charged me 2 $ to use their atm… A cash only sign on the door would be helpful. Go to the gorgeous nails on 48^th by Costco. MUCH nicer people and different owners.

My friend and I had appointments for pedicures and eyebrow waxes. First, the girl I specifically scheduled with told me she was too busy to see me and asked if I would come another day. Why did I schedule an appointment with a specific person if you are ‘too busy’ to see me? We decided to stay and see someone else, they sat us down and we ‘soaked our feet’ for over an hour waiting for them to start out pedicures, again– I thought we had an appointment? I have an event to go to tonight, so I decided to take a chance and have this new lady wax my eyebrows (what was I thinking!!!) I was super nervous so I told her to just do the middle and clean them up a little — This lady took a HUGE chunk out of my eyebrow and then when I said something to her about it, she said, ‘oh you can just pencil that in and it will look fine!’ WHAT?! You just made me look like Vanilla Ice and you’re telling me to just ‘pencil it in’ !!! Oh h*ll no. My visit to Gorgeous Nails today was HORRIBLE. I’ll never go back.

Have gone there for waxing and pedicures in the past and had an ok experience but decided to get «solar» nails put on. The lady was in such a hurry to more onto the next customer she totally butchered my nails & they looked terrible. I ended up going somewhere else to get them fixed and was told the stuff they used wasn’t even approved for use in the US & wasn’t «solar» that I had paid extra for! She also pointed out what a terrible job the did from drilling into my nail bed, not fitting the tips correctly & filing my real nail down so much to try to match up the wrong sized tip. It took her over 2 hours to fix what was thrown on in 30 minutes by GN. They have successfully lost ALL of my business & I will never to back again.

I’ve been going to this place for a couple of years and I’ve yet to be disappointed. Their basic pedicure will last for a month or so. Everyone in there is friendly. No complaints from me!

This little shop is close to our home and my Mom and I dropped in for a spur of the moment pedicure. The gal working on my feet did a quick job, which is what I would expect from a little shop like this. Then the gal next to her (who was working on my mom) insisted she do more work even though my tech had put in the time I was paying for, I still needed more attention. I told her «I don’t expect miracles».
She said, and I quote «No, we fix.»
I was there at least an extra 30 minutes getting my feet scrubbed until they shone! I’ve never had such soft feet in my life and I go barefoot or in flip flops even in the winter. GREAT JOB LADIES!!!

Used to be ok, now it is terrible. The woman that gave me a pedicure did a poor job, my nail polish came off in one week. The chairs are broken down and need to be replaced and it is not clean. I should have gone elsewhere but I had a gift certificate I wanted to use.
I also wanted a mani and they tried to have me twist around so a girl could do my fingers at the same time as the pedi. I did say NO, after a few minutes of contorting myself to suit them.
So disgusted with this place I will not go back to use the remainder of my gift cert.
Also, the woman thought I should tip $ 10! Not! I tipped $ 5 and regret that now.
Go someplace else and avoid this place until they remodel or get new ownership and change the way they operate.

Gorgeous Nails has gone steadily downhill in recent years, and has finally hit too close to bottom. Skills are very uneven, and polish is often poorly applied; more than once, I’ve had to redo my nails myself. I continued to give them the benefit of the doubt longer than I should have, because it’s so conveniently located, but the tech who did consistently excellent work has gone elsewhere, and my desire to support her was the only reason I used this place as long as I did.
I have been ignored when asking for a firmer or gentler massage, and once I developed bruises after asking that the tech use less pressure; she was chatting with a co-​worker, nodded, and just kept on; I finally had to ask her to stop completely. Several of the pedicure chairs don’t work, and the seats and backs of all of them are worn and uncomfortable. Wait times can be very long and, while that is expected at a walk-​in shop, I don’t think an hour is a reasonable wait time when an appointment has been made. Upselling is part of business, but customers shouldn’t have to say, «No, thank you,» more than once. Management is completely unresponsive to comments, however non-​confrontational they may be.
The biggest problem is that nothing here seems quite clean. Since that is a potential health hazard, I’ve been to Gorgeous Nails for the last time.

The horrors didn’t end there… the nail polish that he put on and took off and put on again wouldn’t come off. I went to a different salon to have the ‘gel’ (shellac) polish removed and they couldn’t take it off! They ended up having to SAND IT OFF WITH AN ELECTRIC SANDER!!! UNBELIEVEABLE~ The ladies at the new salon were so nice but they were curious as to how this happened and WHO did this horrible thing to my nails… I told them of my awful experience at ‘gorgeous nails’ – when I told them that the ‘man’ had ruined my nails they knew of him and how bad his place is and how he doesn’t know how to do ‘gel’ (shellac) nails. I wasn’t the first woman who came to them asking them to fix my hacked nails… whattya know~
I would warn anyone contemplating going to this place to rethink it. Maybe you have a nice woman there who does your nails but think about this: why give your business to a place where a ‘man’ lords over the women? This Mr. Owner dude acts like a pimp over these hard working girls… it’s really pretty disgusting. I hope all the ladies who work there & all the customers will leave & go to a different place where they will be appreciated & where customers actually receive the appropriate service for their money. Hey Mr. Owner, it’s not 1900 anymore ya know?

I got did the $ 40 pedicure last fall before a trip and it was the best pedicure I have ever had because it was the only one that finally got some of the hard dry skin off my feet so my entire foot looked better — and still does a year later. You are not paying for the massage– you are paying for a more intense pedicure with liquids that help slough off dead skin and more rubbing and scrubbing. The massage and hot wax are just nice extras. I have been to expensive salons where the cost is much more which did nothing to really improve my feet long term — just maybe had a nicer location, a glass of wine, and a perfumed foot bath. Hands down this is the best deal for really getting some improvement to your feet. But you may have to tell them what you need — they probably won’t work as hard on your feet as the gal that I had worked on mine unless you ask because they don’t want you to complain afterwards about a little redness and the mild pain that this will require — but it is worth it and not that uncomfortable that I really minded — I just wanted pretty feet.

Potentially a decent place but they need to either not take appointments and only walk-​ins, or if you make an appt. they should keep it! I walked in yesterday to make 2 appointments for today. My husband and I got there and they told us to come back in an hour. They did have space for us then. We decided to go for the full $ 40 massage, paraffin, foot scrub, leg massage deal which was okay but the massage wasn’t that great. It was more like a light leg rub with oils and such. My toes do look pretty though but we went to pay and my husband, who is a student, took out his student id since on the door it says «student discount» and the woman told us it was for high school! Really… how many high schoolers were in there today-​none! Well, maybe one but seriously.
Overall I might try it again during a weekday when the lady said they are slower, but I wouldn’t pay the $ 40 for the whole deal; I would pay the regular $ 25 which seems to be the going rate in this area. The massage chairs weren’t bad either. I may give them one more try.

To say that I’m disappointed by this place is an understatement. I feel robbed of two hours of my life that I will never get back. My appointment was at 11:45 and at 12:30 I was still waiting. I was contemplating leaving because waiting 45 minutes is ridiculous but I was with someone who really wanted a pedicure. However as we continued to wait and wait our interest greatly diminished. Right as we were going to leave, they came up to assist me, this was at 12:50. The gal that started to work on me had to leave several times to finish other people during the entire appointment. I started to file my own toe nails so I could get out of there before dark. They apologized but we were way past that. I told them to skip the «massage» so I could get out of there before the cleaning people came. At checkout, they didn’t offer us any sort of discount but we told them we weren’t paying full price. They offered to not charge me for the massage — umm… I didn’t have one! That’s really not a good way of doing business when you really screwed up. Note to Gorgeous Nails — do not take walk in’s when you are slammed. Do not continue to make appointments when you are slammed. And tell your customers — we are overbooked and give them a time estimate. It shouldn’t be that hard.
While this experience was awful, I have been here before when they aren’t over booked I actually liked it. I thought they did a decent job and the staff was friendly. However, this experience has soured me quite a bit and I’ll try some other places before I go back.

I ran into this nail spa while I was waiting to eat at a neighboring restaurant. I decided to get a pedicure– my feet were in need of some special treatment.
The price of the pedicure was $ 25…if you do a combo with the mani/​pedi, it would be $ 37. Always keep in mind that if you are looking to get a French Tip polish it will be $ 5 extra. They say that the additional $ 5 is because it’s more difficult to do. Also, they will charge $ 1 – 2 extra to buy one of the nail kits if you don’t bring in your own. It’s for sanitary purposes, so for that reason it’s a positive.
I enjoyed the pedicure — the massage/​spa chairs were wonderful. The lady was very friendly and didn’t seem to be in a rush to finish. My toes look great and the feet feel fabulous — soft and less callused.
The only observation that I would consider somewhat negative, is that they appeared to be short staffed.