IHOP

If I could I would leave no stars! Worse service EVER. Erica the server was so rude, my friend ordered pancakes and brought toast and then told the cook that she changed her mind! How unprofessional. Mid way threw our food she asks if we need any boxes? Like we are still eating lady calm down. I would not recommend this Ihop to anyone. I hope you don’t get the server we got.

Terrible service arrived around 4:30 pm no one at the front to seat us waited finally got seated and it took over an hour to get the food never again will I visit this place no stars put 1 only because it was the only way to leave a comment

Horrible service this place don’t deserve no stares if they dont like there job they should not work there

Sitting in a wobbly chair… are those things you nail to the bottom on the legs expensive?

The service is horrible. We had to wait close to an hour just to order the drinks. Then they had our drinks wrong so that added even more time. Could you estimate the time gap it took them to take the rest of our order? IHOP needs to hire new waitresses with good manners and amazing customer service before IHOP collapses completely along with their rude employers.

Arrived at this store on Sun., 01-​10-​2016, about 8:00 pm, maybe 20 people inside eating, SEVERAL empty tables. 5 minutes goes by and no hostess response… I had to «flag» one down. Her best response was «I’ll be with you in a minute»…REALLY. Another 5 minutes goes by and I even offered to seat myself… her 2^nd best response «That’s okay, I’ll be with you in a minute»…OUTSTANDING customer service! Another 5 minutes goes by and I had to flag down a new face. Her best response was «Be with you in just a minute». Okay, now it’s time leave! Bye bye IHOP, hello Norm’s. I highly encourage and challenge an IHOP Customer Service Manager to contact me for additional details related to this horrible visit… and how to improve the performance here. I’ve always experienced excellent service at IHOP, but this location needs SERIOUS training and support. Greatness starts from the top and works itself down!

Came in today with the family and the place was empty! Only 3 tables were taken… after waiting for 15 Minutes to be seated I asked the waitress if we could seat ourselves and she responded with «Oh she’ll be right with you…» Needless to say we left!

I had an unpleasant visit here on 1÷5÷2016
My boyfriend & I came here at night. When we showed up, there was no server at the front desk or nowhere to be seen. Me & my boyfriend waited to be seated for about 10 minutes. Only good thing about this visit was that our food was ready pretty quick. The thing that bothered me the most was the 2 women that were working that night. They were having personal conversations about their boyfriend drama. They were talking very loud & were even cursing. C’mon, at least have the courtesy to talk about that somewhere else AWAY from the customers! It made me & my boyfriend feel very awkward. Also, our server never came to ask if everything was okay or if we needed a refill (which we did)
so overall, bad experience.

Horrible Customer service on numerous occasions. I really enjoy IHOP food at other locations, but AVOID THIS LOCATION. Worse service I’ve ever received.

Came here after a rave during the AM and had the slowest service ever. Pricing at IHOP are the same, but it’s always more than Denny’s and carrows. I ordered the steak with eggs and they got my order wrong. The guy who was servicing us was nice but so slowwwww! I am giving it a 2 star because I feel like it could’ve been a better experience with service as I know it was around 2 AM and the guy was soloing it

Came in for some much needed food, came in tierd and hungry and I must say in a pretty bad mood (im a hangry kinda person) and started to read the reviews while I waited for my seat. And from the reviews I almost left BUT I was starving and by now in a even worse mood. Finally after what seemed like and hour wait, but was really only 15 min, we were seated and our service was excellent (thank you Jennifer) our food was IHOP standard it was tasty. I had sirloin tips dinner and yes it was good ! My husband had the sampler and his was good too, we shared some pancakes that were good but something was off, they wernt bad they just wernt great. Glad we found this little IHOP so close to the kids soccer events. Our waitress was Jennifer and we will be requesting her from now on :)

Came here twice with a friend and the first time we both got sick to our stomach. Didn’t think it was from the food they served us until the second time we came we got sick again. Never coming to this IHOP again. I now go to Redlands IHOP.

Poor service the waiter trip spilled water on our party and got some orders wrong poor service and the tip was included wtf almost 15 dollars for bad service no thank u

there’s bums, tweekers, and a bunch of weird smelly fucks coming into this place and the workers don’t do shit about it. I walked into the restroom and there were 2 guys taking a fucking birdbath and shaving at 1am. while I was enjoying my lumberjack slam some guy comes in acting a muthafuckin fool asking for water yelling and screaming and shit and the waitress gives it to him! I was really mindfucked the manager is obviously letting this shit slide but this place needs one of those rent a cop fuckers I will not be back here sorry

Didn’t even end up eating here after waiting a long time being seated and never seeing someone come to my table. The host was awful and screaming at co workers. No one seems to be doing their job. We were not the only ones that ended up leaving.

Food was okay but there spoons and forks are disgustingly dirty. Make sure you check the utensils before using. And beware of the big fat white man he’s a douche.

Who doesn’t like IHOP there is something for everyone. I love that on mornings I get to go to work a little late I can call in an order and pick it up in twenty minutes. It’s nice to have a hot breakfast with my boyfriend and they help out!

Should have listened to the rest of the comments. The food wasn’t very good and it took a long time to get it to us. The food trickled out to the four people in our party over the course of 10 minutes.
When I went to use the blueberry syrup, I found a long black hair dangling from the pour spout and the table was quite dirty. Kind of nasty. Won’t be back…

Server was friendly at first thn my mom had a hair in her pancakes then they were rude insinuating it was her hair … got attitude after and got completely different

Bad service they take for ever to bring the food out also I ordered coffee and my cup is not washed right