Ultimate Paint Shop II

I was unfortunate enough to have two car accidents over the span of two months (neither of which were my fault). I had had a very bad experience with another body shop nearby and had my car towed here for final repairs. I was extremely impressed with the personalized customer service, attention to detail, and time taken out to explain to me exactly what was going on with my vehicle. The owner of this shop is a no BS kind of guy and will explain to you the details of what is being done to your vehicle as well as the current technologies available in the field best suited for the job. The service was top-​notch and the work was done perfectly. My vehicle left this shop clean, vacuumed, and looking better than it did previous to the accident. A few minor scratches on my vehicle prior to the accident were even touched up at no charge to me. My car is currently with this shop again and I feel completely confident that they will do a wonderful job. I have had my vehicle towed to this location twice, both over an hour away from my residence. Totally worth it!

What a disappointment!!! Despite rave reviews and referrals this was truly a bad experience. They were unable to even gather the information to submit my claim. Over a three week period I had to follow up five times just to get confirmation that my claim was submitted to the insurance company. During that time all I got was a litany of excuses, ignored text messages & voice messages. I followed up with the dealership salesman who directed me to them and he gave me the name and phone number of who I presumed was the manager. She promised the claim would be submitted the next day, that everything would get settled and she would call me first thing the next day to confirm everything. Neither the claim was submitted nor did she call me back. After another follow up I was told the pictures «went missing» and they would have to take new pictures. They offered to come to my office in Deerfield and we agreed on a time. They never followed up or showed up. How can they repair a car if they can’t submit a claim???

The shop manager, J.R. is so honest and helpful. I can’t say «thank you» enough! He helped me navigate a vandalism insurance claim that could have been a nightmare… but he made it easy. They do beautiful work and are such a pleasure to work with, you cannot go wrong by coming here.

I had them refinish the wheels and exhaust tips on my 996. Both of them were in pretty bad shape when I brought them in, but they looked brand new after the Ultimate Paint Shop was done with them! I plan on having some paint work done on the car soon and I already know where I’ll be going!

These guys are true professionals who will not disappoint. I’ve had them do three different jobs, two with my Audi and one with a Honda Odyssey, and each one has come out perfectly.