Crowne Plaza Hickory

Four of us stayed in 3 rooms for 3 nights. My sister did not check reviews or listen to our local relatives advice. The first sign of something wrong is the smell when walking into the lobby to the reception desk. There is an odd unpleasant chemical smell. This never seems to go away — you will notice it, please leave — it gets worse. The desk receptionist was disengaged and not focused. We were given rooms in the odd layout of this building. Apparently there are two separate buildings. Both are dated and old. We all noticed that we had breathing issues. Vents were black. Whenever the air turned on your nose would get stuffed up and you would choke. They filthy ari conditioning system is a danger. I doubt it has ever been properly cleaned. My sisters room was loaded with mold and smelled even worse than the others — which all lacked freshness had terrible air quality, and dated furniture. I have to say that the maintenance crews did have the rooms clean. Maintenance seemed very good, however they have no consideration for early morning noise. I’m an early waker, and even at 6, and 7 am, maintenance was making quire a rukus in the halls. We all had sinus problems in this unhealthy dated building. I would absolutely avoid this — there are many newer cleaner better hotels nearby. If you value your health, avoid this horror. It should have been bulldozed twenty years ago.

Price was reasonable and location isn’t bad right off the interstate and next door to Outback Steakhouse. The floor of my room needed vacuumed though which was annoying. Room could have been cleaner

I stay at the Crowne Plaza every time I travel to Hickory. The hotel is amazing… Rooms are very clean, the lobby and restaurant are great, indoor pool but seating outside for the summer months and the staff is very friendly! Prices for the rooms are very affordable and it’s in a great quiet location! I wouldn’t stay anywhere else!

Let me begin by saying that I’ve never spent the night here, mainly because I only live ten minutes from the hotel. That being said, I’ve housed several business associates here for the night. Everyone that has ever stayed here has been satisfied.
Several years ago this was rated the top Holiday Inn hotel in the United States, and it was duly upgraded to a Crown Plaza.
The lobby area is beautiful. The hotel is spotlessly clean throughout.
Today, on a 97 degree today, there was lemon ice water available in the lobby for guests or visitors such as myself.
There is a bar right off the lobby, and plentiful seating in their atrium area for guests to meet and discuss business.
I have had personal experience with the front desk here, having made reservations and interacted with the employees. I have yet to meet one front desk person who wasn’t competent, courteous, efficient, and friendly. This is a rarity in the hotel industry.
There are a «ton» of restaurants within five minutes driving distance from this hotel location, because this Crowne Plaza is located at probably the busiest intersection in all of Hickory.
This hotel has all of the amenities of a typical Crowne Plaza, but renovated is still not new and this is an «old» hotel. Hickory is growing and constantly adding new hotels. There are hotels here now that are less than six months old from «more exclusive» hotel chains, but they’re not a Crowne Plaza. I would still recommend this hotel as being in my top three hotels for those visiting the Hickory area.
This hotel overall is probably a 3.5÷5, but I’m rounding it up to a four.

So, this is a difficult review to write because nothing here really stood out good or bad. The room was clean and comfortable. There was Starbucks Verona blend coffee for the coffee brewer in the room. upon checking in I was given a small bottle of Woodbridge Cabernet Sauvignon. There were really soft pillows on the bed, and cable in the room.
Honestly nothing mind blowing but one could (and I have) do much, much worse when choosing a hotel. It is right off Hwy 70 so its close to everything necessary. Not really expensive either so its a viable option if you ever need to stay over in Hickory, NC

This is am old hotel that has been renovated. Rooms are clean and with new furniture. The fitness center has sauna available and the exercise equipment are new. The hotel consists if several independent buildings so, if you have to stay in a building that is not the main one, you have to walk or drive your car there.

The inside of the lobby is lovely. The staff was pleasant. The room I stayed in, however, was bordering on «seedy.» This place is old and in need of attention. You can hear all the conversations of people who walk by the exterior of the room. The bed was soft and lumpy. The place would benefit from a coat of paint. that said, the shower was very nice! Everything considered, I would not stay here again.

The only reason I’m giving this two stars & not one is because the room was clean & pleasant, and the pool is nice.
We reserved this room to spend the night after my daughter’s dance competition, as we didn’t want to make the hour drive home at 11:30 pm. When we reserved online we requested a roll-​away bed for an extra $ 10 because the kids are too old to put 3 in one bed anymore. When we checked in, we were told they can’t do a roll-​away in the room we reserved, but they would bring us an air mattress. Not ideal, but it’s one night, right? HA!!! There is no way in hell an air mattress would have fit in the room they gave us. So…$ 75 later, we rented a 2^nd room & split up.
We were put in rooms 1066 & 1060… Both with outside entrances, and… RIGHT BESIDE THE LAUNDRY ROOM. This means that those huge cleaning carts (read: LOUD) roll past the doors all day. Beginning at 9 am, and clearly continuing past 4 pm when we were trying to nap. Checkout is at noon, so we had no intention of being up much before 10 am… until the carts began rolling by & the housekeepers began cussing outside the window of 1066. Good morning to you too. :/​Then, at 9:30, the housekeeper banged on 1060, asking when we’d be checking out. My husband asked what time is checkout? Noon. «That’s when we’ll be gone».
Worst hotel experience ever. Glad the room was at least clean & pleasant. The atmosphere left little to be desired.

Certainly did not feel like a platinum member here. They did give free breakfast for the mess ups but shouldn’t that be a given for platinum member anyway? To a frequent traveler another free prefab breakfast is not a big gesture. Resistant staff was extremely friendly and accommodating however, they redeemed the property somewhat in my eyes.

Stayed 2 nights here. Room was comfortable and updated, although they should really consider updating the carpet (stains/​holes everywhere). The reason I am giving this 3 stars is because it was incredibly loud. This was from the cleaning staff both outside my window and in the hallway. I have worked as a housekeeper before and I know you start early, but you have to be courteous to the people paying to stay here. Both mornings around 8am the noise started, both mornings making me feel like I should leave. Besides this set back, the stay was nice. A+ to an updated business center.

Literally only stayed here for approximately 12 hours (9:30pm-9:30am), but the room was in the quiet wing, YAY! Which was nice for falling asleep and staying asleep. When I checked in, the front desk clerk, whose name I wish I could remember, could not have been any nicer or pleasant. I didn’t have a problem with WiFi and I didn’t use any other services, restaurant or room service, pool, gym. Like a said a quick stay, but I would definitely come back! Plenty of parking and they accept pets!

Naturally, not the Taj Mahal… but if you’re on business in the area it’s a pretty solid hotel.
Room was on a quiet floor. Nice bed. Ample parking. HVAC worked well (it was 85 degrees outside at 10PM). Staff were all very friendly.
Negative: hotel WiFi was useless. If you rely on a hotel with good connectivity… scratch this one off your list. I had a 4G hotspot with me, so it wasn’t a big deal, but it could be a deal-​breaker if you don’t have your own connection.
Room service food tips:
— Skip the crab cakes (awful)
— Order the filet (something I almost never do in a hotel — surprisingly good)
Good food nearby:
— Old German Schnitzel Haus… great food and beer in liter quantities!
— Josh’s… French bistro inspired grub. One of the best duck breasts I’ve ever had. If you’re from CA, you’ll be floored by how reasonable the prices are for the quality of the food you’re served.

Comfortable, pleasant stay. Would recommend to travelers, not far from the Hickory Furniture Mart, which was where I was attending the Slipcover Summit. Nice breakfast, quiet floor was appreciated, comfortable beds, updated furnishings and bathroom.

OK, To start with, check in was easy. Very nice attentive lady with a pleasant smile checked us in.
Being a Priority Club member we always get perks. It is up to the individual Hotel to offer Perks. This one did. Free Executive Breakfast and a Drink at the bar.
My wife and I bellied up to the bar. I thought we were being ignored when we sat down. No acknowledgment from the bar tenders at all. Then the Bartender (female with long dark hair) came up to us and said «What do you want? «You have a coupon ». I ordered a drink and she said the coupon did not cover that type of drink. It looks only sub level alcohol was offered. The card did not say. My wife ordered a drink, we were going to pay for the drinks because we were going to order better quality than what they were offering. She said I may have it I may not. The attitude from this woman surprised me. It was like saying to us go away I do not want your business. That is what we did, you did not get our $ 60.34 alcohol bill we spent at Outback. Plus tip. I told my wife one star rating on Unilocal.My wife said how rude she was.
The Hotel also did not have WiFi in the building we were in. The main building did but the other building we were in did not.
I do have to say that the bed was very comfortable and very sleep inducing. The room was quite and dark. Nothing fancy but clean. My head hit the pillow and it was all over for me. Could be the comfortable bed and a combination of the Margarita’s. Whatever I slept like a baby.
Breakfast was superb. The lady whom greeted us was so gracious. She recognized my Wife and said that she was glad to see here again. What a nice thing for an employee to do is recognize a regular and acknowledge them. This woman put all the misgivings of the bartender Lady aside. I would have given this Hotel a 5 star but the incident in the bar prevented me from doing so.