David’s Bridal

How are they still in service and I think it’s been for over 2 decades, i don’t know it really does beat me.
I came looking for a long dress to wear to my cousin’s wedding. I did start looking for the dress a week before just in case I put in pounds or lose some. (Like my excuse? Well I lost some inches so good thing I did it last minute!) So I came cause my sister was also going to buy hers last minute and said she found some pretty dresses online, on sale for $ 40.
They only that sale online. Figures.
I walked in and was greeted by 3 women sitting in the front (the Hispanic eldest one was the only kind one) when I said I’m looking for a dress I have a wedding to attend tomorrow that black one quickly replied «and knows when you’re looking for one» I said «no I’ve been looking this whole week». Rude much?
They had a wall that had dresses for sale, wasn’t much of a sale and the material was that nasty itchy material.
The dressing room was like being closed in a box, no ventilation. One of them randomly opened the door (no locks, no knocks) then I heard a kid running around the store and it made me not want to step out but of course there aren’t mirrors in the rooms.
Little kid almost made me trip, I left and they were all just drooling on a girl who came in to try her wedding dress.
Save your time and money!!!

I bought my bridesmaid dress here for my brothers wedding, I had 4 visits in total at this location. The service was great, the employees were experts in assisting from picking out and trying on many dresses. it was a great atmosphere and exciting to see all the brides trying on dresses, ringing the bell, and everyone just happy. although it’s the time of year for prom and busy for them, they were full staffed and all my visits were quick and painless. Eumelia in the alterations department was amazing and made the dress just perfect! Custom fit, perfect work of art she did! thank you for the great experience for this occasion. Gracias Eumelia :) –Tiffany Wolfer

Not being one of those girls to have dreamt of her wedding dress since she was 10 years old, I was dreading to go wedding dress shopping. I did my homework before my appointment and picked out a few dresses I wanted to try on the day of my appointment which helped narrow down the selection. I tried on a variety of dresses, even those in silhouettes that I didn’t think would suit my body. My sales lady was nice and patient, gave me a few tips and after trying about 6 dresses I finally went with the one that surprisingly I didn’t think would suit my body type, but it actually did and was gorgeous once I tried it on. I was in and out of the store in less than 1.5 hours, applied for a credit card with David’s Bridal and now I have 6 months interest free to pay for my dress. I give 5 stars bc the process was relatively painless to me, I was in and out with a dress in less than 2 hours and I absolutely love my dress!

I was just there this past Friday to have my veil steamed and I was taken care by Janny Duran the alterations manager. She was extremely professional and helped me right away. I could tell that she really cares about her job and also cares about the customer’s satisfaction. She steamed my veil nicely and in a timely manner. Not every retail store has exceptional employees that pride themselves in customer satisfaction, professionalism and care but David’s Bridal in Hialeah is lucky to have her.

I came here in January 2014 just to look as my wedding isn’t until October 2014. I was very disappointed at the David’s Bridal on Miracle Mile so I wasn’t expecting much from this location. I could not be more wrong! I had no appointment. We walked through the door and they greeted us and asked me what I had in mind. Jennifer was my associate for the day. She let us walk around the store seeing things we liked, giving her opinion, etc. She stuck to my budget. She actually helped me find my wedding dress that day! If it wasn’t for her giving her opinion and saying hey how about this or how do you like this, I would have walked out of the store empty handed and very disappointed in David’s Bridal as a company. I actually went back to the same location, again without an appointment, and got lucky that Jennifer was working that day. She helped us find my bridesmaids dresses and they were only $ 99. This location is nothing like the Miracle Mile store. Sure this location is in Hialeah and you might be turned off if you do not speak Spanish. But I assure you that the Customer Service at this location is superb. I actually went back on my own with the idea of getting a second short dress to change into and one of the older ladies asked me, «Why are you going to change out of your wedding dress? When are you going to be a bride again?» I found that so endearing and personal that she made me realize that I shouldn’t change. I love this location. Great experience, great people, great prices. Even if David’s Bridal isn’t your thing, you should give them a try!

I have always loved David’s Bridal and they have always given me good service but The David’s Bridal in Hialeah is TERRIBLE! I will never go there again. Me and my m other went 40 minutes before the store closed and they were kicking us out from the moment we got there. The employees kept looking us up and down, gave us attitude and refused to help us when all we wanted to do was look around. I will never go back to this David’s Bridal. Employees are extremely unprofessional.

I went in to buy one of the most important dresses I will ever wear. I left feeling sad and disappointed, not at all how I had pictured the experience to go.
I knew what I wanted. I had gone online, created a profile, picked out dresses, made and appointment and printed a list of my absolute favorites. I walked in and was greeted by someone, I am guessing the manager, who did a great job in gathering some information and letting me know who would be helping me today. Good service ended there.
The consultant which I was paired up with was not only rude, but also condescending. Not the best personality mixture their is. I showed her by 12 different options and, without giving it a second thought, just pointed me in a general direction. Not what I had in mind when I made the appointment, but I had my «crew» so went and looked. I couldn’t really find anything that matched what I selected online, so when I asked her she simply said «you wont find any of those here and its too hard to order them.»
Ummmm… ok. So then I told her to show me where the mermaid style dresses where and that my budget was max $ 400. I know that it isn’t a particularly impressive budget, but she actually LAUGHED and said I wasn’t going to find anything with that price there. She said that I had a few options and that weren’t really going to look good. WTF?!?
Because I am a masochist, we continued to look. I found two that I sort of liked, tried them on without her so much as even offering to help. She was MIA the whole time I was trying them on. Maybe I have been seeing too much «Say Yes to the Dress» but I was picturing a much more sophisticated experience. Didn’t really love them, so as I was leaving she looks at me and says «Didn’t find anything? told you. your budget is unrealistic.»
I was near tears at this point. Worst experience ever. EVERY bride, regardless of how much they can afford, deserves individualized attention and to feel beautiful.
I will NEVER set foot inside a David’s Bridal again and neither will anyone who mentions it and has to listen to my spiel.
PS: My story has a happy ending. I found the perfect dress, at an AMAZING price. I will review about them later. :)

When I went in there I was just going to look. The wedding is not until July 2014 and there was no point in buying anything so early. I went without an appointment at 10:00am on a Tuesday morning. From the start I told them that all I wanted was to see what silhouette looked good with my figure. T
Long story short, I placed my wedding gown on layway right on that day and I do not regret it. I LOVE my dress!

I had gone to a small boutique in homestead with southern charm and I was so happy with the service and hospitality from their staff. I had to compare that to a mass production davids bridal. I was already not psyched to walk into a davids bridal. I went into the one in miracle mile and was just grossed out that there was a line of brides waiting to register. A staff member told me I had to make an appointment. This is something I expected from my southern bell boutique not from a walmart of brides dresses. But I went ahead and gave davids another chance. I mad an appointment in the Hialeah location and boy was I surprised. What a difference. It’s a shame they don’t carry the Vera Wang collection there BUT! I was so hooked on trying on a Vera Wang to my surprise I fell in love with a Galina Signature. I didn’t like the majority of the dresses I tried on. My family is a family of seamstresses but I dont want them to work on our wedding. I want them to enjoy being a mother, a grandmother etc of the bride and groom. The service again in the Hialeah store is something I think the miracle mile store should look into taking their entire staff on a field trip to learn. Don’t be fooled Miami brides by the class you think «miracle mile» has. Look elsewhere. I wouldn’t have ever expected Hialeah! My hometown! Was the classiest and most respectful!

Ehhh not impressed by there service. A place full of those forced-​fake smiles.
At first, I was forced into this place because my cousin wanted her bride’s dress from here so all the brides maid’s, including myself, kinda gave in and just decided to get our dresses from here too. There was a young girl there helping us out making decisions. She was good; very friendly. She didn’t push us into buying anything, she seemed genuine and kind. I wasn’t too happy with the choices but that wasn’t her fault. That’s another thing. The choices…
Not too many choices. Very blah prom dresses you can get MUCH CHEAPER at the crappy Hialeah boutique down the street…
Months later the wedding is canceled, they told us from the beginning there are no refunds. Kinda bugged me but I understand they have to take care of their business. So I march right back in there to get my crappy exchange and uuuggghhh another mission… how annoying. My exchange ran smoothly. I found a dress I can wear out to a party a club or whatever but my little sister had a hard time. When she finally makes her decision we find out she can’t take it out. Thing is she is only 14 and she has no photo ID. Ummm they didn’t ask anyone for ID when we bought it??? What a mission! After all the back and forth battle the manager finally «decides» to confirm the address from the receipt. Why couldn’t they do that from the beginning??? I got a lot of eye rolling, and back talking. Very, very rude. What’s the point of wearing those suits, and pretending to be so poised when you are going to treat your customers like crap? Never again.