Auto Transport Solution

We have been shipping our cars for six years from the Boston area to Florida with different transporters and dealing with this company has been the worst experience we have ever had. They promised to pick up and deliver our car in two days. They called two different times and said their driver would be there in 45 minutes to pick up the car and he never showed up. Attempts to reach the driver went unanswered and we were unable to leave a voice mail. Every time we attempted to call the office number we got an answering machine with a full voice mailbox. We never heard a word from them all week-​end.
I have never dealt with such a poorly run company. The only solution to deal with this company is to not use them. I would give them negative stars.