Springhill Suites Victorville Hesperia

This Hotel did the trick. I was traveling with 2 others, we had made reservations well in advance. When we arrived, service was very pleasant. The room consisted of 1 big bedroom with 2 double beds, a nice size bathroom, a living room with mini kitchen, frig. microwave, and coffee maker. One of my travelers slept on the sofa couch which was surprising clean. The room in general was clean. Because we get Hilton Diamond rewards, we had the complementary breakfast the next morning, which was perfect.
Service very good, clean rooms and decent breakfast.

Hotel was very nice and clean and they had a great breakfast selection. The room was a one bedroom with a good size TV in the bedroom. The living room had a desk and couch along with refrigerator, microwave and of course a coffee pot. I think it is a cut above the comparable Holiday Inn brand — Candlewood Suites. It was definitely a great deal at 10K points. I recommend it if you are traveling between LA and Las Vegas. It gets a 5.

A good stay at a good hotel. The staff kept smiling and the atmosphere was positive, the break fast was well staffed and didn’t run out of food.
Positive trip, Clean rooms, great staff, decent breakfast.

Nothing special. Room was clean, beds were nice, everything in room functioned as it should have.
Downsides, walls are thin, you can hear conversations in the next room. Included breakfast was mediocre. Had eggs and ham, egg were lukewarm and the gam had a strange taste to it. Given the options in this price range, I would not stay again.

Last year my wife and I stayed here, while visiting our parents and it was a nice basic hotel. So this year we decided to stay here again, and it seems they have not taken care of this hotel. Everything seems like it’s run down and things are not working right, such as our heater didn’t work in the first room but I do have to give them a 5 stars for switching our rooms so we would have a heater. The manager that was on sight at that time was very awesome and nice about it, and I give her 5 stars too.
But it’s the hotel and the owners that allowed this place to go downhill most likely.
Then the breakfast was allot better last year, this year it sucked and there was no walfules like there were last year…
So that’s why I’m giving it only 2 stars…

CARS BROKEN INTO WEEKLY HERE!!!
We stayed here at the Springhill Suites in Hesperia last night on the way to Silverwood Lake. This morning I woke up and three trucks (including mine) had the tailgates stolen. I was talking to the deputy that responded and he stated this occurs weekly here.
I’m disappointed that Springhill Suite hotel doesn’t put out a warning to its patrons warning them of car thieves that hit their parking lot on a weekly basis. They don’t even have security camera to overlook the parking lot. It’s obvious Springhill Suites don’t care about their patrons.
I will never stay here again and if you value your car and its contents, neither should you.

BLACK MONEY IS NO GOOD THERE! Its 8:36 a.m. and I just received a rude ass phone call from Heather asking me to check out of my room early because of the group I was supposably with was disruptive and they need to leave.
Heather person was extremely rude I cannot believe she call my room this early with that attitude and demeanor towards me after I paid $ 200 for a night I wake up to her rude attitude actually she to the check out.
It’s real hurtful to be stereotyped I had nothing to do with what was going on. And to be asked to check out of my room is totally unacceptable. I feel sorry for the countless other innocent guests that were waken up out of there sleep.
And for this Heather the desk manager need to seriously sit back and re-​evaluate how she talks to people and get to needed customer service training. ASAP because her attitude will land her a definite ass whipin!

My favorite hotel always clean best breakfast love indoor pool kind of high price for the area but overall it nice

Checked in and the staff was very friendly. We went to our room, very clean but then the fun began. The walls are paper thin and we had little kids above us running back and forth playing until 2AM then up at 6AM. Our neighbor next to us had the tv on and we did not get any sleep. And the freeway is outside the window and paper thin walls. Not a good place to get some sleep. Yes I spoke to the front desk twice and got «sorry». Went for breakfast, awful, out of everything, even the muffins were hard. Looked good tasted horrible. So we left and I checked my bank account when I returned home and we were charged $ 65. for a pillow which we did not take (I had brought my own). Fraudulent charges. After writing and talking, the charge was removed but what a hassle. If you stay here make sure someone accompanies you to the room and checks to make sure all the pillows, etc. are there in
the first place.

just ok

Smooth check in, Mark was very professional, efficient, did his job well. Being that it was one in the morning, the hotel was satisfyingly quiet, better than most, the rooms were spacious and comfortable, and the breakfast was delicious (the blueberry muffins were my favorite)!
Overall had a wonderful experience and will be coming back whenever we need a place to stop when traveling!

Long story short… I made reservations 10 days prior to my stay. When I got there we checked in got our keys and went to our room. When we put the key in, the security lock was on and we could only open door 3 to 5 inches. Mark said the people from the night before never checked out. Its crazy that they didn’t know that. Imagine if the security lock was not on the door. The people in the hotel slammed the door and almost took out my finger.
The hotel was full so we had no choice but to go to another Marriott. The process to get another room and wait for a roller bed was almost 2 hours. We checked in at 1am. We went from a Suite with two beds and a roller to one bed and two rollers. AWESOME! lol Mark (front desk at Springhill Suites) was unprofessional and did not tell us the truth. When we went to the other Hotel we had to pay for our room. They did nothing for us. This took place Saturday night and it Tuesday… still waiting to hear from General Manager Rachel Klein. I called a few times and she’s on lunch or not available. I guess Rachel doesn’t take pride in her work and does what she does to get by. To be honest If they were professional, and efficient with time it wouldn’t be a big deal to me.

3 ½ stars. Friendly staff and clean room made my weeknight stay a positive one.
Parking is shared with the Courtyard hotel which is located right next store.
The only con was the flat screen was tiny in the living room above the desk and the kitchen was not fully stocked like a Residence Inn unfortunately. I didn’t partake in the complimentary b fast but it looked decent when I checked it out.
They offer an indoor pool and the bill was under my door for ez checkout which was a plus. I’d stay here again since the rate was less than the Courtyard, comfy and includes breakfast.

I usually stay here because it’s convenient and clean. The 2 things I’m not completely happy with are the noise level in the morning; housekeeping could be quieter walking around the halls and the breakfast; it’s not fresh, not fully stocked (they run out and don’t replenish), and it’s not very tasty. I would suggest making fresh REAL eggs (not liquid milk carton eggs), fresh sausage, have a walfle bar, better tasting array of fruit (your melons taste like chemicals). Also have more fresh cookies and coffee available in the evening, the cookie bin is always empty and there’s no coffee or tea available at all.

Great spot! Staff was very nice & the room was adorable! I wish I had more time to enjoy it but we must hit the road. The breakfast was a great surprise! Normal muffins & bagels but also eggs, sausage, & prepared oatmeal with fresh toppings. I may not need lunch today!

Would give less than one if I could
Platinum premier by Marriott so stay at many
This by far the worse I have ever stayed at
Staff: rude
Fraudulent charge added to bill
Desk called at midnight as she forgot something on checking us in
Noisy
Bed terrible
DO NOT STAY HERE

We forgot one of our bags in room. While driving back to LA we realized it and drove back to get it. We arrived around 2pm and they wanted to charge us a full night stay because of this. They ended up charging us $ 40 for forgetting our luggage claiming we checked out late. We had left at 6:30 am and checked out but yet we got charged.

The perfect hotel for out of town business! Clean, comfortable and very friendly staff. Plenty of parking and FREE internet! Our rate included breakfast but we had other plans and didn’t get to try but the coffee was good. I also liked the separate living room area, with a desk and it’s own TV.
Overall a very good value and we will stay here again the next time we’re in the area for work.

I usually stay at the Courtyard next door, but it pains me that CYs don’t include breakfast in their slightly higher rate… so I tried this Springhill, with good results.
Both hotels are newer. The CY’s rooms are a little hipper and roomier, but I didn’t feel crammed at the SH.
Adequate fitness room at the SH (CY is a tad nicer). Friendly staff at both hotels.

It’s fine, just not great. Marriott Courtyard next door is better!
This is your basic clean hotel. If the price-​point is there, take it. If you are traveling on business, take it. If you are by yourself, take it. This is not a romantic place for sure!
A small lobby, and basic little breakfast. The room had a little entry room with a small sofa, a desk, and TV. The bed just barely fit into the bedroom area, and a bathroom with a little door attached. Not very private for sure if you are with a companion.
The people are nice that work here. So for basic hotel needs, it’s A-​OK.