Holiday Inn Express & Suites Hesperia

I am on the road constantly for business and I keep coming back to this hotel for two reasons: Jen and Aubrey. They are both professional, helpful and friendly. They make me feel home every time i stay. The hotel is also great but the hospitality is what brings me back.

We came here for a mini staycation, and when I choose a hotel I look at everything including what is offered in the $ 156. a night price. The jacuzzi in the room was nice though at this point that is probably it. When we checked in they were short staff, as the front desk person was running back and forth to serve the alcohol as well. They advertise they serve alcohol with the room. It was beer and wine which is fine. Though I only got a swallow of wine as they ran out. We woke up early because they advertise breakfast buffet served from 5 – 9 we got here at 7 and they were running out of everything left and right. No eggs, sausage, bacon etc. We waited 90 min before the girl told us the delivery truck never showed up. Excuse me, I have worked in hotels, and restraunts, my husband in restraunts and you can not tell me you don’t have petty cash sitting aside for emergencies when there is a Winco down the street. Needless to say the food truck never came. I told my husband I might consider staying in a holiday inn on vacations from now on, though now I am considering rethinking it. Very dissapointed, and we were not the only ones to complain.

No extra frills but a great place to stay when visiting family nearby! Lots of nearby shops and stores, plus the outlet stores in Barstow.

It’s a Holiday Inn… nothing really to say. Standard breakfast fair. Check in process took quite a while even though I am an IHG member. The person in front of me talked for 15 to 20! min and still kept going while I was checking in.
The hotel rooms are LOUD!!! I can here everything going on around me. From the prior taking in the next room over, the showers… etc.

Loved our stay. Beds are so comfy, I could lay in them all day. Pool is large, but not deep. Cleaning of the pool area needs improvement, didn’t go in the jacuzzi because there was plastic cups and whatever was in those cups floating around. Gross. People clean up after yourselves! Breakfast was pretty nonexistent and not very plentiful as it was around 8:30am and people were waiting around for who knows how long for something to come out of the kitchen. Not worth getting up early for it. They’re pet friendly and rooms have great ac unit and large bathrooms with microwave and refrigerator. I would stay here again!

Jen at the front desk is fantastic for that matter all the people who work here are fantastic. I have stayed at this hotel several times over the last few months on business last time July 8. Last time ever will miss all the wonderful people and my last time they gave me a large king room. The only thing that can be annoying is the clientele people don’t know how to shut s door without slamming it.

Wow! We surprised at the size of the room, room temperature easy to control, comfortable beds and 4 nice fluffly pillows in each bed at this Holiday Inn Express! The staff was very helpful in directing us to our room and where our breakfast would be available in the morning. We had plenty of towels, toilettries, frig and microwave. WiFI service was excellent. An nice indoor pool is available too. The staff gave us directions to a few eating places that were open late, since we arrived around 9pm. Check in and out were super easy! We will definitely come back!

The odor was horrible. Coming in the front door, I thought someone had been ill or a baby had a diaper «blowout.»
The room was not far better. Opened the window and went to buy air freshener to get through a night. I expect many years of heavy traffic and only cursory, surface «cleaning.»
A vat of disinfectant and lots of elbow grease and hot water … Oh wait, after the scrub down, needs to be repainted, recarpeted, new furniture, drapes, bedding and towels. Maybe then. While they are at it, someone at the front desk who doesn’t scowl, mumble, and act insulted that she has to deal with you. What an unpleasant environment!

I have been here several times and keep coming back. The rooms are wonderful. The staff well they are always so welcoming. One in particular Erika she is the best. This place has a great location. Close to everything. This place is super clean. Love love love it. Definitely recommend to everyone.

Stayed at this hotel since we were visiting my boyfriend’s family for Thanksgiving. It was closest to their house that allowed pets. I found a great deal through
. We got a suite for only $ 80/​night. There is a $ 25 non-​refundable pet fee. The hotel was very well kept and clean. I thought the indoor pool was a nice touch. The room was very spacious. Everything seemed to be pretty clean. I liked that the had a free breakfast buffet in the morning. Since this is located in the high desert there wasn’t a lot of grassy area to take my dog. I asked the front desk if they had any grassy area and she said no but I found one anyway right outside of the pool area. She probably didn’t know about it? But the front desk staff was friendly nonetheless. Anyway, my only complaint was our location of the room. Do not get room #115. It is right next door to the laundry room. You can hear the machines going and the staff were in there talking extremely loud. You can basically hear their whole conversation. My boyfriend got upset and asked them to quiet down which they did… but only for a little while. We would’ve switch to another room but we were only staying there for one night so it would’ve been too much hassle. Also, if you bring a dog that tends to bark at movement outside the door then I suggest you ask for a room without a lot of foot traffic. Since room #115 is on the first floor, next to the pool, next to the laundry… etc. It wasn’t ideal for our little dog. Needless to say we didn’t get much sleep. Overall, good affordable hotel just don’t pick the rooms closest to the entrance.

This is an average to slightly above average hotel property. You can’t beat it for location off Interstate 15 and is close to dining and shopping in Hesperia. We liked the general cleanliness of the operation, friendly and efficient check-​in staff and the indoor pool. The room was clean with a few quirks: beds were made up nicely but we did not care for the overly soft mattresses which led to a less-​than-​restful nights sleep. The bathroom was spacious enough for mobility impaired, but the door automatically closes behind even if you don’t want that (find something to prop it open if you want to vent the steam from the shower). The complimentary breakfast was good and the stations were kept freshened up by the efficient staff. You would book this establishment if you are interested in a good location and want something better than a Motel 6 or Super 8 but don’t want to pay up for a high end property like a La Quinta or some Marriott operations. This has everything you need (like free high speed wi-​fi) and nothing you don’t. Thanks for reading.

I have never had a bad experience when staying at this location room was clean as usual and I was able to check in a bit early, the staff is always wonderful, and I was even allowed to get a room I had stayed in before since it was available I was there from 6÷2÷2014−6÷5÷2014. I love this property for a mini staycation ~ The indoor pool is always clean.

This a very business minded hotel, and it works out great. Freindly staff, average size rooms, big in room fridge with coffee maker and microwave. Good spread for breakfast, food is hot and seems fresh. Nice indoor pool and spa. Very small gym though. Free beer and wine during happy hour is a nice touch especially after a long day. Location is perfect lot of restaurants near by.

This hotel offers «Over Flow Truck Parking» on «their property» across the street that they tell you to park in if you are a truck. Upon our arrival we pointed to where we had parked & were assured that was their safe parking for trucks. THIS COST US DEARLY WITH PARKING TICKETS THE LAST DAY OF OUR STAY. We immediately took the tickets to the office & were told they would take care of this.
We called to get an update & were just told that it wasn’t really their property & they «probably shouldn’t have let you park there». REALLY??? ARE YOU KIDDING? We specifically called in our reservation to ask if they had truck parking & were assured they did. Now we are told we should just pay the tickets?
We stayed there 04/​16/​2014 departing on 04/​19/​2014 using the hotel as our overnight stay while working during the day. We left at 06:30 a.m. each morning & returning late each night. I can assure you that we will NEVER return to this hotel as the blatant lies they told to get their all mighty dollar for the hotel rooms knowing we were trucks coming in… Not fighting for their customers? BLOWS MY MIND!!!
Hotel was clean & beds comfy but this experience with the lies… blows that away!

My husband and I recently stayed at this 100% Smoke-​Free, pet-​friendly hotel which is located off the I-​15 Freeway in the High Desert.
The parking lot provided ample room for us to park our truck, trailer/ATV’s.
The room was large, very clean, nicely appointed, and even had a fridge and microwave. The reason for only three stars: the bed, which was way too hard and should have been replaced a long, long, LONG time ago.
Even tho the price was right, we will not return, unless the beds have been replaced.

Not bad. Service was average, room was average. Nothing terrible, but it didn’t exactly meet my expectations. My door was a bit loose, my bed was a teeny bit saggy, the elevator took a long time and didn’t respond to button pushes sometimes, and breakfast was just okay. Some entrees (such as the eggs) tasted a bit metallic. I stayed at this hotel in March and had a much better stay, so it might’ve just been a slump in service.
By all means, go to this hotel for one night or even two! If you’re wanting more luxurious amenities and service, go to another hotel. If you’re staying a week, same advice applies.

While the price was right, there were many wrongs. The bathroom was covered in black ants. The beds were hard and very low to the ground; there wasn’t a box spring below the mattress.
The check in process was more complicated than expected when I didn’t have my IHG number. I fought the attendant to look it up for me.
The laundry facilities were clean, and a roomy area for multiple people to do laundry.

An overnight stay to attend my cousin’s wedding in Victorville.
The room was large, the bathroom updated and clean, the pillows were soft and they had many of them, Thank you God, and the A/​C was strong and cold. Yes, this was Hesperia and that A/​C was very important.
The price I got through Expedia was so rightly priced! And included a free breakfast buffet. Okay, not quite the buffet like the MGM or Aria, but it was better than the standard continental breakfast. Along with the standard pastries and bagels, they also served sausages, premade cheese omelet (sorry folks, so «order-​up» here), and biscuits and gravy. I know it all sounds questionable, but it was okay.
The staff were all very nice and parking was good. Location was perfect, off of the 15 and Main Street in Hesperia — and right across the street from that Super Target store I raved about previously.
But this is a Holiday Inn Express and the walls were pretty thin. I could hear little rumblings from the neighbors next door as they talked, and could hear some music. Luckily, everyone seemed to get that the walls were thin so kept things mostly quiet.
But if I ever found myself heading in that direction and needed an overnight stop over, I’d stay here again.

The room was clean and the hotel seemed pretty modern. Unfortunately the beds were rough on my back and were definitely due to be replaced. I sunk in the middle. We only stayed a night so it wasn’t the end of the world.
Your choices are limited in this area, so it works for the price. Don’t forget your complimentary breakfast!

Overall, taking all circumstances into account, this is probably my favorite hotel in the high desert area.
The hotel itself looks very clean, the staff was very friendly, there was chilled water and ice tea served in the lobby at all times, and the pool/​jacuzzi area had plentiful towels.
The room itself was big, great working air conditioner, and giant king size bed.
My only complaint is I booked the entire stay, then when I went to sign in they notified me that there would be an additional $ 3 energy charge. Nothing outrageous, but I don’t like being surprised by fees.