Pizza Hut

Terrible. Food was cold by time it was delivered. We live 1.5 miles away and it took over an hour. Obviously management is not organizing delivery runs to help drivers get tipped well. Ate food anyways after reheating. Today, wife and I have food poisoning. Will never eat at a Pizza Hut again.

Totally my bad for not reading other reviews before I ordered online but Pizza Hut’s bad for taking 1.5 hours to deliver their COLD $ 10 deal (COLD square pizza, COLD breadsticks and COLD cinnamon sticks… blah).
When I called after about 1.25 hours was told that the delivery driver will be arriving «now» and if they don’t, to call back in 3 – 5 mintues. Guess what? Are you on the edge of your seat yet ;) They didn’t arrive after 5 minutes so I called back. After asking to speak with the manager, was given the excuse that they only have TWO delivery drivers and that it’s cold out. Was also told that online orders can be unreliable (huh?). I WILL NEVER ORDER FROM PIZZA HUT AGAIN, EVEN IF I’M IN ANOTHER STATE. Save yourself the annoyance/​frustration and order from Domino’s or Papa Johns, or really any other local pizza place.

Horrible service.
The delivery guys are horrible.
I ordered a pizza today and since I live in an apartment complex I gave them the code so that I could open the door for them.
The delivery guy called but not from the door, he called from his cell.
I asked him if he had gotten the code and explained he needed to use it at the entrance.
The guy did not really understand english and kept telling me to come downstairs.
I called pizza hut to get help and the lady put me on hold.
Aparently the delivery guy refused to deliver the pizza to my door.
There is a reason why Iam paying extra for delivery.
My car is parked 5 steps away from my apt. It is easier for me to go to my car than to the main entrance.
I told the manager Karen that my car was closer and I would just go to a drive thru and she said: ok.
Funny thing is i had $ 10 ready for tip. U guess this delivery guy does not get the concept of customer service and tips.
2÷4÷16 another light went out!!!

Here I sit, 95 minutes after I ordered my pizza online, still waiting for what the web site said would be an hour delivery. Funny thing is, I’m going to pay for my dinner with a coupon sent from Pizza Hut headquarters because the last pizza took over 90 minutes to arrive. Let’s give it another try, we said. When I called the store, the manager explained that delivery took so long because they were busy. If you’re always that busy, hire more drivers. Ironically, she noted it would only take 20 minutes to pick it up in the store. Clearly Pizza Hut doesn’t care if their service is awful, not to mention that the pizza was stone cold when it arrived. Mellow Mushroom, Luciano’s, even Santini’s all have better pizza. Heck, a frozen Stouffer’s is better than this. The only thing Pizza Hut had going for it was delivery. So much for that.

I know one star reviews of Pizza Huts and other chains are a dime a dozen, so I’m only writing this to make myself feel better. You see, it is 10:10 right now. That is 10:10 p.m. So given that I have not had dinner yet I think it is understandable that I am feeling a wee bit disagreeable. I knew ordering pizza at 7:30 would result in dinner close to 9, given our past experiences with delivery from this location. I did not realize it would result in no dinner at all. We called at 9 to ask what the deal was. They said the food was ready and would go with the next driver. This sounded like we would be getting our food cold, but at least it would be arriving soon. They also gave us a $ 15 credit towards our next order. A half hour later and still foodless we called again. It turned out the card we used was declined and they hadn’t bothered to call us. At this point, we just cancelled the order. And now my boyfriend is back with our dinner from McDonald’s. (The McDonald’s down the street from this Pizza Hut has fantastic customer service btw.)
Also, just a note, this Pizza Hut always burns their cheese sticks anyway.

Ordered pizza a few minutes before 10:00pm (they close delivery at 11:00) online and they say my order will be delivered in about 1:59:59. Seriously??? For one pizza???

Can’t go with zero stars, or I would. We came here for hot dog crust pizza. I’m no racist, though in today’s PC world anyone can call me anything since I’m an old white guy with alleged white privilege. However, the Asian lady who tried waiting on us was terrible at her job. Not because she was Asian; I’m just using that as a description in case you come here.
She seemed to have communication issues as she told us to find a seat wherever. At least that’s how it seemed to us. On her first visit, she asked about drinks, although she was hardly listening to us, glancing over at another table much of the time. While she was there, we asked about the hot dog pizza, because it wasn’t on the menu, nor was it on any window stickers. She said: «yeah, we still have that hot dog crust.»
Eventually, our drinks arrived. Side comment– how can a restaurant only offer Bud and Bud light for beers. Nothing else.
When she asked about our order, we told her we were here for the new hot dog crust pizza! We wanted to go with a large, and the garlic sauce, with pepperoni on top. Then, she asked what kind of crust we wanted. Thinking we had a choice of the thickness of the center of the pizza, I said thin crust, commenting to my wife that thin would be good with the hot dogs and not provide too much dough for our meal.
Fast forward to the delivery — one large thin crust pizza with NO HOT DOG crust! Arrrggggh! We asked what happened to the hot dog crust (that we told her AGAIN we came here for.) She says we ordered thin crust. The disappointment we felt made our hearts very sad.
The management of this establishment should note the extremely low ratings (to date, 1.5 stars from 25 reviews) and make appropriate improvements. Perhaps an electronic ordering system with no human interaction would be better! Hey. At least the pizza we were given was decent. That helped ease our hot dog disappointment.

I don’t know how the health department hasn’t come in and raided the place yet. Looks so unsanitary. Nobody wears gloves. The guy making the pizzas kept using his phone and wiping his sweaty face on his shirt. Another guy was coughing next to the guy making pizzas. Place looks so dull I would not want to eat there again. Kinda lost my appetite when I stepped in. Felt like I was going to be mugged or worse if I stayed there any longer. Service is soooo slow. Took over an hour to make 2 pizzas which was supposed to take only 15mins according to the clock on the site. So I went to pick my order up assuming it would be ready but all orders were backed up. There were 10 orders to be made before mine. Everything moves so slowly here. The only reason this place gets a star is because it’s a pizza hut and they make pizzas.

Guess what I figured after a couple years things would improve. But it is so much worse. I can not believe that somebody has yet to notice this. Guys it us pizza delivery, get it right. Been waiting almost 2 hours.

Horrible service… place needs a huge overall on employees and needs a good cleaning… DO NOT GO to this location

Just dine-​in there tonight. Our stomachs started to hurt on the way home. I’m pretty sure this place is not sanitary. Won’t be going back again.

Ordered a pizza at 1:30 pm for me and my child. When I called them and they said «your pizza will be here at 2:40». When it was 2:40 we waited 5 minutes and called them one more time. They said that they haven’t even processed our order! We will NEVER order from this location again

If i wanted cold pizza I would’ve just bought frozen pizza from the grocery story. Took about an hr for delivery. Unacceptable. Will not order again from this location

Took over 1.5 hrs to arrive and pizza was cold! I otherwise like Pizza Hut pizza and their online ordering options.

I wish there were negative stars. Don’t know why I ordered from this location a second time but it was horrible. They delivered cold and uncooked pizza in about an hour.
Do yourself a favor, don’t order from this location.

Gross. I came during the buffet hour waiter didnt serve me abd i think she was deaf as she didnt hear me calling her. Plstes were dirty, food was mediocre. Bathroom scary. Place is dark and dingy… i hate it.

Poor service. Rather than apologizing for allowing me to wait unnecessarily while my order sat in the warmer, the lady made excuses. Her excuse was that the lady who greeted me when I arrived was a waitress and didn’t know about pickup orders. I also overheard their unhappy gossip about a missing coworker. That kind of talk doesn’t need to be audible to customers. The food was fine.

I rarely do reviews for places such as Pizza Hut, but I believe I have to after my experience following eating some this past Friday night.
A few friends of mine decide to order some for pick up from this location since we were having a house party and figured it would be the cheapest route to feed people. We order three large pizzas, one cheese, one pepperoni, and one Hawaiian style with ham and pineapple.
I haven’t actually had your standard fare of pizza for a long time. About a year or so, pizza hut probably three or four years. But all of us were starving since we went shooting a few hours prior and decided to wait and eat later. We were planning on drinking a lot anyway after and figured Pizza Hut would do the trick. We didn’t even drink as much as we planned to.
The following morning was definitely not a hangover. I stuck to my bourbon since I only drink whiskey, scotch, or bourbon. But I just felt physically ill. I still eat my junk food from time to time, but how about feeling like a really bad migraine, not wanting to get out of bed, being sore, and not wanting to really do anything.
Granted, I try to keep my diet healthy with all organic and natural. But still, I still eat really greasy food such as cheese steaks and burgers. I did drink a bit but feeling physically ill? I’ve been hungover many times in my life but this was very different. I’m not sure what Pizza Hut uses in their food but I won’t be eating their pizza ever again. Lesson learned.

Wow, tonight was the first and last time I have ordered from here. To keep it short I ordered 2 pizzas, Pizza rolls, and wings for carryout. The order was wrong, by the time they fixed it it was 50 minutes later and the other two pizzas were cold. Then one of the pizzas were wrong when we got home. When I called them they wanted to argue with me about it and wouldn’t deliver another pizza for another hour. Terrible customer service, cold pizza that wasn’t ready when it was supposed to be (50 minutes late), and couldn’t get an order right.
Terrible!!!

All You Can Eat PIZZA
Can you really go wrong with those words? No, not really. We came here for the lunch buffet. The place wasn’t too crowed when we walked in. There was always fresh pizza out. They had a good mix of thin crush and hand tossed pizza out. Also out this time were the pizza rolls.
The salad bar looked a little sad. There weren’t too many choice of toppings to add. Last time I was at a Pizza Hut buffet, I recall lots more choices.
The service was good. Our server was always coming by to clear our places and fill our drinks.
I’m not a super fan of Pizza Hut Pizza, I tend to think they are a little on the greasy side. The food here was good, and I really can’t complain too much. You still can’t go wrong for a lunch under $ 10 in this area.