Network Solutions

The incredibly aggressive sales department starts to call and email you six months before your domain name expires. They tried to run my credit card to renew even though I never agreed to auto renewal. Look elsewhere!

More expensive than almost anyone else. The customer support have no authority to make any decisions. Absolutely zero common sense, different customer service reps will tell you different things, and be prepared to be transferred on the phone.

OK folks … here’s a little more about these people. Network Solutions, LLC also runs a daughter company called CBTNuggets, a web-​based computer skills training company. The connection comes from a WHOIS Internet search. CBTNuggets is based out of Eugene OR.
After calling CBTNuggets to provide customer feedback, they immediately (drop of hat) cancelled my account, blocked my landline AND blocked my cell phone number.
Now — how they did that I’ll never know since I never called them using my cell. But a support call to my wireless provider created more questions (waay more) than answers.
I would characterize Network Solutions (a.k.a CBTNuggets) as pure evil. The customer support was so far left of «politically correct» (as if possible) as to be approaching dangerous.
They refused to take any customer feedback (ANY) … constantly spoke over me, took points of discussion WAAY out of context and used THAT to create points for them to create arguments. When I said I would be calling back again to speak with someone else that could give better customer service, I was told that I was harassing them & that my account would be immediately cancelled. They also blocked my landline & cell-​phone. Again, how they blocked the cell without my ever calling them with that device is a mystery.
The people at CBTNuggets (a.k.a Network Solutions) behaved in a neo-​fascist way and I would characterize their customer support as nearly Gestapo (brainwashed/​cult-​ish) with how they listen and work with customers. This company is as close to EVIL … true EVIL as I have ever seen in my life.
If these people were your neighbors, you would move into a Church and pray for protection and deliverance.

Wow Beware of YOUR ORDER IS CONFIRMED email from this lot. Charging $ 51 for a year for the email address one has with one’s dot com. Then the $ 75 charge for storage you canceled two weeks ago. Then the 20 minutes one needs to be on the phone to get transferred to all the various departments before one actually reach one who can create the credit one needs. When one asks how to transfer one’s email address they talk about how one will need to reconfigure bla bla bla as if I should prepare to have a major event to do what the next company would do in two seconds once one’s dot com is transferred. Bad service and very close to desperate behavior. Days numbered is what seems to be the picture. Also they charged my credit card 90 days before due date as they say I authorized such when agreeing to bla bla bla.

Leaving Network Solutions for Shopify after being with them since 2004. They used to be great but has gone down hill for the past 5 years. Outages are commonplace, communication is horrible and features are severely lacking, especially with regards to mobile friendly ecommerce and mobile checkout.

Deceptive and misleading online domain registrar.
The Federal Trade Commission (FTC) is investigating them for misleading customers. File complaints at

ICANN needs to terminate their Registration Accreditation Agreement.

This is without a doubt the works company in their class. Use anyone else Blue host or Go-​daddy are both way better options. Terrible customer service and awful upselling at every turn. Don’t waste your money. I wish they were simply incompetent but they are not. They are opportunistic snakes, so take a little time, educate yourself and how things normally run in the industry and they when they start spinning you their line of BS you can leave with your money. Dont use these guys. Ever.

I have NEVER left a negative review on Unilocal for anything. I rarely even leave positive reviews. But my experience with Network Solutions has been SO POOR, it’s actually pretty staggering. The ONLY time I deal with them is if I have a domain automatically pushed their that I won via auction, and every time I try to transfer my domain to another registrar from Network Solutions, they give me a VERY hard time. It’s really amazing… I have had to call their customer service department about 10 times in the past couple weeks to try and ensure my domain transfers went through, and no matter what number you call, they transfer you and make you repeat your account information with every agent. HORRIBLE HORRIBLE company do not even consider them.

This organization is as close to criminal as one can get. They should be flagged as a phishing site, or Nigerian prince scam.
Please avoid them. And if you think you are stuck because you already spent your money for 2 more years, most registrars will honor the existing time on your domain and won’t make you pay twice for time already paid. Check your new registrar to find out. Transfer to
(where I host over 500 names for my customers). I’ve also used godaddy — expensive, but amazing customer service. Yahoo domains was good, but who knows if they’ll stay around much longer. Google offers domains now I’ve heard.
handles domains with their easy to use website creator. Just move your domain! This business only exists because they were first. They abused the world then in the 90s when I started with them, and they continue to abuse the world now. No one in their right mind would sign up on purpose with these guys, so if you have your domains here, I assume you were tricked, and you should move! And don’t believe all the lies they tell you when you try to transfer your domain name out, those are just there to scare you and intimidate the uninformed.

I work for a multi-​client agency and many of the services we provide include web design, development, site updates and maintenance. We are not a hosting company but we do manage hosting for quite a few sites. Many of our clients use Network Solutions as their domain or hosting provider and I cringe any time I have to deal with them on any level.
In the 6 years I have had to manage projects that include Network Solutions services, I have never had a smooth experience. Rudest customer service, unprofessional, unskilled tech support, a completely useless website, a prehistoric cpanel… and more expensive than your average commercial host! I have worked with so many other providers on everything from software installation to full site migrations to database recovery so I feel I have a good frame of reference on what makes a good hosting provider.
And Network Solutions isn’t one of them. Don’t waste your time or money, look elsewhere.

I had these guys host my website for about ten years. The customer service was initially excellent but steadily declined and I have finally taken my business elsewhere. Calls would connect me with someone whose English was always so bad that I couldn’t communicate with the reps regarding my account. I am trilingual and have lived and worked abroad – I am very understanding about this sort of challenge. But obviously communication needs to be possible! My other complaint is in regards to their renewal emails. Three months prior to the expiration of a service or domain, they start sending alarming emails «You are at risk of LOSING
!» These came almost daily, but never included the actual date of expiration. Who needs alarming emails adding drama to her life?

Network Solutions a/​k/​a
a/​k/​a Persolvent — The Torture Continues
Still billing my account, after they agreed to credit all wrong charges. Will this be a monthly saga of torture which does nothing but confirm that leaving Network Solutions a/​k/​a
a/​k/​a Persolvent was correct?
Network Solutions a/​k/​a
a/​k/​a Persolvent have been blocked from billing my credit card. Perhaps the reason there are so many name changes — they use multiple corporations as a shell game — is to evade the well-​deserved bad reviews!

I rarely write reviews, but I’ve been inspired to write these words of WARNING.
This has been probably the worst interaction I’ve ever had with a «business.» The fraudulent practices of Network Solutions, part of
, are without shame and seemingly without end. I’ve spent countless hours on the phone, many of those on hold, sent 100+ emails, and filed two complaints with the BBB.
One wonders what is the purpose of writing yet another 1-​star Unilocal review is, considering they already have an average rating that is the lowest I have ever seen. I write this in the hope that some other unsuspecting consumer won’t make the grave mistake of interacting with this sleazy, unethical company. And if you’ve arrived here because you’ve already fallen into the Network Solutions/Web.com web of misery, you have my heartfelt sympathy. I wish you luck, Fellow Traveler, you will need it.

DO NOT purchase their services!
Above all NEVER purchase a domain at Networksolutions.
If you did, cancel your account and move to GODADDY.
Networksolutions used to be a good company 18 years ago.
Now it became a NIGHTMARE dealing with them.
Everything takes 10 times more and costs more.
The only thing that is less is the quality, which is very low.
The WORST!

I’ve been with NetSol since 1999. I used to love their service! I have registered hundreds of domains with them and am a «Gold VIP.»
Over the past couple of years customer service for «Gold VIP» (they have a dedicated line) has gone from excellent to abysmal. There is always a bad connection on their end in the Philippines that creates a delay, so essentially their reps and I are talking over each other. It used to take two minutes to register or renew a domain; now it takes fifteen with needing to be transferred to a supervisor.
I can’t simply order online because they don’t offer the Gold VIP rate that way– you HAVE to call in.
I miss the old NetSol.

They took $ 500 out of my account without authorization and then turned off a domain that I owed for over 18 years even though the domain was paid and current. Then I tried to transfer my domains to a new name provider but was blocked with their 30-​day security block scheme that is designed to keep customers from moving away from them. THIS COMPANY NEEDS TO BE INVESTIGATED BY THE FTC ON A WHOLE NEW LEVEL!

This is possibly the worst domain registrar in existence. My only experience with them has been helping my wife’s family company redirect their domain to the new website I created for them and oh my jesus I knew something wasn’t right when you basically needed a computer science degree to change the DNS settings just to get them to work and then another red flag was when they want $ 12.99 just to simply point the domain to another website.
Also, I looked through the account and they had been charging my wife’s family company $ 37.99/yr for domains that should’ve cost $ 12.99/yr at the most.
DO NOT USE this shady company. You are a million times better off with Google Domains or GoDaddy!
FYI 48hrs later and still waiting for an authorization code that I should’ve received immediately.

Can I give a negative star???
HORRIBLE service! Do not believe them when they tell you they are going to take care of something … they flat out lie to their customers!

If you are looking for a web host with terrible customer service that will arbitrarily take down your website without notice and then tell you that you need to figure out the issue on your own, then you have found your dream web host! I’ve never seen a web host that has as many issues as these guys. Unhelpful, rude, and not at all in touch with their business.
Whats more is that they don’t seem to understand that some people make their living off of their websites and invest significant sums of money into their marketing efforts.
There is no sense of urgency or care when there are issues that arise because of an action taken by Network Solutions internally.

Been with them for about 15 years. They went from great, to sucky, and now they’re absolutely horrible.
They make it very difficult to transfer to a new domain registrar.
I’ve added screenshots of the steps for transferring away from them. You need to request an EPP code. Follow the steps in my screenshots. They email it in 3 days. Then go back to the domain details and turn privacy off. Then have your new service provider contact them. Your new provider will need that EPP code. Then NS makes you wait for another 3 – 5 days before turning the domain over. IMPORTANT: During this process, they will send you multiple emails begging you to stay and/​or threatening you with dire consequences. They will imply that you need to click a link in their email to continue the process. This is BS. You’ll end up talking to their marketing team, who will pressure you to stay. Just ignore all of their emails! After you get the code and turn off privacy, you don’t need to communicate with them any further.