Homewood Suites

Clean, meals were fine. Room never got below 74 degrees (I set thermostat to 60). Room also reeked of artificial fragrance.

This is probably the humblest Hilton incarnation I’ve found so far, and being a fan of IHG hotels, this one resonates the most with my needs and tastes. For those that follow my reviews, you know that I travel quite a bit for work and mostly ones in close proximity to airports so certain features are more important than others.
This is the first full sized frig and stove I’ve seen in a hotel since a night at an Extended Stay America in Phoenix. Because renting a car is almost a given when working out of IAD, I have access to the fabulous Wegmans a few miles away. This time I brought chicken broth and matzo balls as well as rice and a few items from the hot deli so I had the opportunity to try the stove and the included perfectly sized sauce pan as well as the frig.
The furniture is exactly as I would have wanted a small apartment with a bedroom apart from the rest of the suite, a living area with a couch, and a dining area with power outlets convenient to the table. There is also a desk in the bedroom though I didn’t use it and the vanity area outside the toilet is generous in size. Yes, the décor and furniture quality are a far cry from luxurious, but the room costs far less than $ 100 per night and the front desk staff are kind and accommodating. If you don’t have a car, they have very expensive toiletries, beer, wine, refrigerated as well as frozen foods and other cold beverages available in the pantry adjacent to the front desk. And if you’re feeling too cheap to buy a $ 7 beer, they have a complimentary manager’s reception each evening for two hours. The schedule is posted on your refrigerator. The reception I visited featured a tureen of Campbell’s quality chicken noodle soup, salad, crackers, cheese, wine and beer. I believe they have a breakfast as well but I left far too early to be able to attend. No issues with safety, lots of parking or billing and they do have an airport shuttle, but I haven’t had a chanced to see how punctual it is. I believe I read the hours it operates are limited, so you’re better off renting a car in this area so you have access to less expensive retail stores and actual restaurants.
I will be back the next time I’m in the IAD area!

Good suite experience with no surprises. Reasonable prices an easy place to find and park. For a traveling man that is about as good as gets

Do not stay here! I made the mistake of not reading Unilocal before booking. We needed a place that was big enough for my family of six. This seemed like a good choice.
Umm no the first floor once you reach the elevator stinks so bad! I can’t tell you how bad it smells! A mix of mold, must, garlic, curry, rotting food and death! Yep that’s the smell! It made me gag so I Had to hold my nose while going down from the 4 th floor! The breakfast food is horrible not worth eating anything really.
Staff was nice enough but man I couldn’t work here with that smell! Go some where else there are plenty of other places

Stay somewhere else!!! Love Homewood Suites, but NOT this one! Called hours before arriving to alert them of a late check in and was given a hard time?! Then, upon arriving, man at desk acted annoyed to see us. Strong, unpleasant odor in the dimly lit hallways. Ceiling tiles stained and falling down, carpet stained and torn, not just one, but many places. Several of the plastic covers off, some just leaning against doorways and hall. (Not under any type of construction or repairs). Décor very old and outdated. Breakfast not at all up to other HWS and I’ve stayed in many. The eggs were immovable hockey pucks, the waffle batter was out every time I went to make one and the staff was extremely rude when asked for more. This property is not a shining example of typical Homewood and we won’t be back. n

I was on vacation from Canada and stayed here. I do not have a single negative comment! I would recommend this place to anyone
1. The staff is so amazing & so accommodating. from front desk to kitchen staff to cleaners they were all so friendly and helpful. I accidentally logged onto the premium Internet and they waved the fees for me !!
2. Complimentary breakfast AND dinner buffet. Fresh food & very clean well kept dining room and buffet !!!
3. Rooms are very clean and well kept. cleaning staff kept the rooms perfect and put in new shampoo and conditioner and soap every day !
Honestly the staff made my stay so comfortable and made my vacation that much better !

I was disappointed with my stay this time, because I had a good stay last time. Normally I would book into one of the Hilton Fly and Park, I stay in the Hilton the night before I fly and then park the car there for free.
This time was a bit of a mess. Arrived to check in, reminded the front desk that I have ears like a hound and need a quiet room, and asked her where is my room. She said it is next to an elevator. I said that will not work, in the Hilton Honor membership profile, it stated clearly that no room near the elevator, service station… ice machine… etc. She said the room has already been located by the Front Desk staff during the day. So I said can I speak to the manager then? She said ok, I will change your room for you. We were given another room far away
However, the next morning, when we did not see a bill slide under our door, we went out to check out and the Front Desk staff mistaken that we purchased a room night from a travel agent, when we explained that we booked direct, he said we were never checked in!!! However, he seems to be more experienced and assured us that we will get our bill before we take our shuttle bus. Then we were given a bill with the wrong amount charged.
Then the shuttle bus, it was not the shuttle bus driver’s fault (I have to stress), the poor guy has to work in the kitchen and drive the shuttle, but the cook never show up that morning, so the shuttle left late as well.
When we return from our holiday because we arrive late, there was no shuttle to take us back and we have to catch a taxi. With the Hilton Dulles Airport, we only need to give the Front Desk a call, regardless how late it is, a shuttle will come to pick us up.
For the above reason, I am giving a low rating review to this place.

Worst. Homewood. Suites. Ever.
I stayed at this property on November 28, 2014. After checking in I went to my room. As soon as I rounded the corner I was assaulted by a strong garlic cooking odor. NASTY. Looked up at the ceiling, the tiles were water stained and falling down. Carpet, except for the check-​in area, is old and worn. Went into my room, This place needs updating. Staff, except for the girl at the desk, were unfriendly, avoiding your eyes, not saying anything, and speaking to each other in Spanish only. I had to sleep with the door to the bedroom shut because the odor from the hall seeped into the living room. I left my coat in that area and it stunk the next morning.
So, the next morning, where do I start? Got to the breakfast area at 6:59 am. The only items that were out were juices. I sat there waiting until 7:15 for the breakfast to be out, with utensils. The lights were still out in the area, but we started getting items anyway. I watched the manager, Ivan the Terrible, walk through 3 times, carrying his coffee, without acknowledging any of the guests. There were no little cups to pour the waffle batter into the waffle maker.
Went to ask for a later check out, which as an hhonors member should not have been a problem. Denied. Water to the whole hotel was being shut off at 11. Nice to have been told when I checked in.
Decided to check out the pool and maybe going for a swim since it was still early. Gross. Bottom stained by the drains. There was some kind of scummy film on the water. Sigh. Decided to check out. Got my stuff together, smelly coat and all. Go to the front desk, surprise, no one there. Ivan the Terrible shows up. I start telling him about things that could be improved. The guy LIES right to my face saying breakfast was on time. I tell him I observed him walking through 3 times with coffee cup in hand, not acknowledging guests, etc. He still lied! Oh, and the dude needs to get some new Dockors, as his were quite faded and worn.
I am a Homewood Suites fangirl, but not of this property. STAY AWAY! I wish I could give negative ratings. Best that can be said is there were no bedbugs.

Ended up staying here on and off for about a month wile on an extended business. This was not tthe closest Hitlon property or vene Homewood to my place of business, but I liked the proximity of this location to movies, dining, and shoppung which is always a good thing when away from home for a bit. I stayed on the first floor in back rooms each time and only really ever had one issue with room that was missing a coffeee table of all things. And the staff took care of that promptly. The breakfast is first rate for this level of property and the eeing meals are quite good as well. Ended up having to do laundry onm site as well and while the machines are dated, they are finctional and did their job; some nstructions in the dryers in particular would be helpful (be careful as you may end up ‘air drying’ if you don’t look closely. Friendly and engaging staff that recognized me after a few days which was nice.
One of the things I relaly like about hotels like is the varierty of folks that pass through; seems like in addtion to the bsuiness folks like lyself there is always a wedding, sports tournament team, field trip or family reunion going on and occupying the dining area at night which adds a touch of real life and vibrancy to the place.
Airport and Metro shuttle is very convenient as well now that the Silver Line extends out to Reston.
As a Hilton Diamong Member, I would stay here again even if it were for a shorter period of time just for the proximity to other businesses and the city center.

My usual hotel was booked and a friend referred me. Staff was friendly and professional. Stayed for a week, room was clean no surprises. Would use this hotel again.

Ok. The friendly front desk & staff make up for the negatives.
Stay away front ground rooms, they have strong musky mildew smell. Internet is slow. Carpets are in need of replacement.
DO NOT DO LAUNDRY HERE. Machines take forever. Need to be replaced.

Thanksgiving was different this time. While some of us are cleaning up after our meal, others are having fun. This time we allowed Homewood Suites to clean up as we had a ball as a family. The staff was great, a special shout out to Matt, the GM, for being so hospitable and accommodating to our somewhat large group. He made us extremely comfortable. He made it feel as if we were at our home having a Thanksgiving meal. The food that was served was on point. We even brought some mouth watering staples, that we usually have at our family functions. I apologize, but but I did not remember the woman who served the meals was excellent as well.
I gave 4 stars, only because there was no oven, but all in all, this hotel is highly recommended.
Thanks again Matt for making our Thanksgiving special!

Very nice stay, check in quick and friendly. Food and drink at evening hospitality excellent and saved me some money and time. Room clean, everything worked fine. Will definitely be back when near Dulles.

HORRIBLE! That is the best word I can use to describe this hotel. Here is what I found:
— internet connection out
— room was ready, but kept saying they needed more time
— the actual room looked like they converted a motel 6 into a hilton proeperty. Everything was cheap!
— I am not racist — but the whole place was filled with Pakistani’s who were giving me the evil eye!
— rude front desk people.
I was tired of dealing with this place, so I checked out and went to the Embassy Suites down the street. Thank God!
Stay away people!