U.S. Bank

You won’t find a friendlier staff anywhere else. You might find a staff as nice, but not nicer!
I have been coming to this little branch located in a Lucky’s supermarket for almost three years now. I love the staff and the friendly atmosphere usually only found at small local credit unions. Gina is a fantastic branch manager that will go out of her way to help you, and her staff is just as nice, Edgar makes you feel like you’re dealing with an old friend when you conduct your banking business.
US Bank itself has turned out to be a surprisingly good bank. I have my mortgage with them, and when it came time to get my business financed US Bank was there to make it happen. From time to time I receive a phone call from US Bank to check up on me and to let me know that they appreciate my business. Other times the call is to a check up on my business’ financial pulse and offering professional advice or offering alternative financing to save me a few dollars. I could not be happier.

Stay away from this bank! Inept workers, not user friendly unless you are one of their buddies and then no need to wait your turn in the imaginary line, just run and grab a space at counter. First bank I have ever seen with no signage etc to indicate that there is a line and where the line assembles. Workers do not greet you nor will they state «we will be right with you» to acknowledge your presence. When they are done with a customer, they also do not state «next customer in line please». Waiting in line here is useless since no one enforces the line. Apparently the line is imaginary. The old adage of first come first served does not happen here. Seems to be more of a social club than a place of business. A transaction that should take a minute or two takes ten minutes or more to complete since they are so busy socializing instead of working. Manager is clueless, unresponsive, and delusional, actually thinks his branch delivers good service. Using this bank has proven to be a waste of time! Do yourself a favor, stay away from this clown house and try a local bank like Mechanics Bank.