Fin & Feather Pet Center Inc.

Stopped in here with a friend on our way back from a little R & R so that we could get some things for his fish tank. He is nothing short of obsessed with his collection of exotic fish. This place was kinda cluttered, but it was clean. I almost did a swan dive over some supplies that weren’t quite put away. I enjoyed playing with the rabbits! And they had some puppies that could be adopted, but they were sleeping :) They have a really good selection of exotic fish… I’m not sure of the names, but my fish lover was IMPRESSED and thought that the prices were outstanding. My friend was able to get a really good deal on driftwood and he had a million questions and all of the staff that we encountered were friendly and helpful. I’m glad to report that I didn’t see ANY dead animals.

This place isn’t the best but it gets the job done.
I have a bulldog that eats Taste of the Wild dog food and treats that you can’t find at a regular pet store (PetSmart).
The store itself feels a little junky; it isn’t aesthetically pleasing but it isn’t dirty either. They typically have a litter of pups or rabbits available for sale.
The staff has been both friendly and helpful each time I visit.

I will never set foot in this store again. They don’t give two f u c k s about animals. The animals are kept in such s h i t t y conditions. I came into the store to buy some toys for my new rats. Curiosity killed the [r]at and i walked over to look at the sad little feeder rats on display. I looked down at the second row of rats and i thought i saw something pink. I looked closer and it was a dead rat with its guts hanging out and everything being EATEN by the other rats. I gagged and left that room real quick and notified the associate who saw my reaction. She made it sound like it happened all the time by saying «no matter how much we feed them…» like s h i t happens and then she proceeded to apologize that «i had to see that.» That’s pretty f u c k e d if it happens all the time and it’s NOT normal… unless the rat is already dead… in which case, take care of the dead rats before the other rats devour it. I worked at a pretty well known pet store that sold feeders but that never happened. Sick animals were taken care of. There’s a vet right next to you for Christ’s sake! Perhaps i’m a little biased since i’m a rat owner but it’s still horrible. What if a kid had seen it before i pointed it out. DON’T SHOP HERE!
~Should anyone try to reply and apologize, I highly suggest they use spellcheck.

These are hands down the best people to buy your pet stuff from!!!
The guy at the front is the most helpful, honest, and informative man I’ve met in these kind of places, he is always willing to help you out or toss a suggestion from his personal pet experiences.
They have an awesome selection of really great boutique quality items, and for great prices too!
Both my cat’s and dog’s food are here at fin and feather, so it’s always a 1 stop shop, where they remember me every time and are always happy to stay open if you call last minute! They really are fantastic!

My girlfriend and I came here interested in their reptile selection and were greeted by a sorry looking puppy in a cramped glass cage with small animal substrate. The reptiles had it much worse though, with most of them dead or dying. This was one of the most abysmally awful pet stores I have ever been in. Felony charges of animal cruelty incoming. Avoid this place like the plague. Plenty of reputable independent animal businesses out there and this is not one of them.

I like this pet store. When I 1^st moved to richmond I went to a local chain pet store and they did not have the size filters I use for my fish tank. A worker there recommended this store and they did have my size. Ive come to this store ever since for my fish supplies and turtle bedding. Although I like their selection of fish I haven’t bought any yet. I usually stick to the chains for my fish because they ofen have sales. But I would like to pick some up on my next visit, there’s a few I have my eye on.

This is my current favorite pet store in Richmond. I feed my pets a raw diet and I get the pre-​made frozen blocks and grinds-​they have it for the cheapest in town, AND they carry live worms which are perfect for when I want to get food and treats for the whole family (I have chickens). I am not a huge fan that they have so many critters (they have birds, mice, gerbils, rabbits etc. and reptiles) but I like them better than any of the big box stores.

One of the best places for your pet, at the right price.
I love all the pet stores in Carytown, but this my new favorite place for my animals. The prices here are much more reasonable, the staff is amazing and friendly, and the product selection is nothing to scoff at. The store is fairly large and offers a ton of foods, litters, and toys for all your animals, especially the aquatic ones. I have a few different types of animals, all of which can be taken care of at this store.
They were shy on the selection for raw cat food but they were able to order what I wanted in just a week or so. A staff member called when it arrived and remembered my face when I came in –nice. Though they are accommodating, the fact that they sell animals makes me apprehensive. That being my only qualm, I remain happy with all my experiences here.
Buy food and litter here because it’s not big business and still affordable.