Bojangles

My co worker suggested trying out Bojangles for their fried chicken and I wanted to try something new. I’ve already tried/​have had Lees, KFC, popeyes, Bonchon, Mama Js, etc but Bojangles was never on my radar.
I came here after an intense volleyball practice at RVC. Their menu is similar to most fast food fried chicken places. They have meals and family dinner packages and of course sweet tea. But I think the one thing that Bojangles does to set themselves apart is that they have a fried chicken biscuit. The service was very friendly and quick. They announce their orders over the intercom to the kitchen staff which I am not entirely sure how accurate that is during peak times.
I got the chicken biscuit and a two piece thigh with mashed potatoes/​gravy and cole slaw. The biscuit was okay, not very flaky and a little hard in my opinion and the chicken was chewy and stiff as well… The fried chicken was also mediocre at best. Everything was very salty and not very appetizing. I paid about $ 10 and my meal came with a drink.
For my future fried chicken cravings I will stick to Lees.

Going through the drive-​thru about two nights ago when I pulled up to order, the prerecorded electronic voice let me know that the building was closed. This was at 10 PM. I rechecked online to confirm that the building was closed Monday through Thursday at 11, Fridays and Saturdays at midnight. I then called the building and was told that they closed at 10 PM. I came one day later at 10:30 pm and it was open. At that time they said they closed at 11 pm. This is very inconsistent performance on customer service.

This past weekend I needed a quick stop for breakfast biscuits. Once I saw Bojangles it was on! I had a smile on my face when I saw their prices (2 Sausage Biscuits for $ 2.55) and that’s exactly what I ordered. Their service was fast and friendly. Since it was Valentine’s weekend the Biscuits were served in a heart shape. They tasted fresh and the sausage was spot on! The refills on Sweet Tea sent me over the top. I kept thinking that I need to make this place a regular breakfast stop! And I will…

I’m just glad this is close to my house. It’s Bojangles, so I’m never expecting anything fancy. It’s just like all the other Bojangles. I will go back because I love seasoned fries an Bo’Rounds. The restaurant was clean. The staff was «colorful»…some cussing, etc. But the food was good.

We’ve been to over a dozen or more Bojangles. This location is on par and had excellent service. The biscuits were the right texture, and dirty rice was also. When the biscuits are done correctly at a Bojangles that’s when you know things are going to be great!

My first visit to a Bojangles, after much hype from friends. The menu is a little confusing for a first-​timer but eventually we figured it out.
The homestyle tenders were good, not great, and the mashed potatoes were from Sysco’s, so just so so. The biscuit was hella good. Hella good.
The fries were some of the best I’ve had anywhere, surprisingly. My husband also enjoyed his leg and thighs combo, and the sweet tea was sweet but not overly so, which won over his New York-​based heart.
Would definitely eat there again. But there were a few flies, cussing staff, and just some odd characters about, so it’s gonna lose 1 – 2 stars for that.

Super fast and efficient. The customer service was great, without asking the rep let me try a chicken tender in order for me to decide which style I wanted. Very impressed. Good chicken too!

Not very happy with this location at the moment. Just went through the drive thru while running errands and they couldn’t even gets simple orders perfect. Going be a LONG TIME before I return

Service is beyond slow. Waited 20 minutes for a to go order last time. Tonight was just as bad, or worse. One of the girls behind the counter was dropping «f-​bombs». This was at almost 9:00 pm so it was not busy at all. The manager was obvious and was just kind of wandering around. Awful experience for the second (and last) time).

A Bojangles stop is a must when I’m in the RVA area as there are only a few in the Dc area. As a suggestion, order the Supremes, delicious perfectly battered chicken breast tenders with the seasoned fries and and their refreshing sweet tea, you cannot go wrong!

Not good at all ordered the 8 piece family pack all breasts they were dry the coleslaw was terrible no gray with the mashed potatoes overall one bad experience going to KFC

it’s was 2:30 pm on Sunday, not a busy time (not lunch or dinner) drive thru was packed, it took me 20 min’s to get a 2-​piece meal, finally got up to the window to pick up meal and had to still wait another 7 minutes because they didn’t have it packed up yet. Girl at window standing there doing nothing. Chicken was good but I would not go back. No one was inside, workers just standing around, place is not run efficiently, Manager needs to look into it.

I would give them one star but since the chicken was good I’ll do two ok here’s my review the fries i orders we gross dried out nasty empty shells the biscuit I had was old tasting I also had to wait a extra six minutes for my chicken tenders they were good and tasted fresh Id go else where

I’ve been here several times for lunch and dinner and the food is good, the staff is friendly, and the place is pretty clean. Getting to the place is the hardest part. Also few times the dirty rice wasn’t cooked the way it suppose to be but the consistency of the chicken and biscuit always makes up for it. The prices are good and seems to be similar to the other locations in Richmond. If you’re looking for good Bojangles, this is the place.

This is THE best Bojangle’s location in the area, and I would strongly encourage anyone who loves fried chicken to come here for it.
The interior is beautifully decorated and appears quite new. The seating was equally as attractive, and just seems upscale for what is effectively a fast food establishment. Plenty of parking makes things even easier to work with.
An extremely polite and helpful cashier named Angela helped us at the counter. I was incredibly impressed by the quality of service she provided and my friend felt the same way. The location needed to cook up some new supremes for our meals, though she quickly got to work on that and gave us each complimentary Boberry biscuits while we waited, and ensured we received our drinks quickly as well. After a short time, the floor attendant Teresa brought our order directly to our table and was also very helpful throughout our meal, offering refills and to get rid of our trash for us. This is better service than I typically get at restaurants I pay more than twice as much to go to. I made sure to send a compliment about both of these employees to the Bojangle’s corporate headquarters.
In keeping with Bojangle’s reputation, the food was delicious and tasted fresh. I look forward to coming here again on future Sundays and hope to have as good of an experience as I had today.
Overall: 5.0 stars
— — — — –
Pros:
— Food is consistently excellent and high quality.
— Service was incredible for a fast-​food establishment, even for any kind of restaurant, really.
— Plenty of parking helps speed things up.
— Dispensers of condiments stay full and ready to use, unlike many other places.
Cons:
— None, really. I have not done drive-​through here, so can’t comment on that. I feel confident it is just as good as dine-​in, though.

They say first impressions are everything. Well I was deceived. Ordered steak biscuit biscuit was dry, steak for my taste was over fried, Pepsi flat as all get out. and for 492 including tax you could have the same wonderful meal.

This location is fairly new so it looks very clean and this was my first time. We went through the drive thru and bought the 3 pc with mashed potatoes and everything was very crispy and tasty, but sooo greasy. But hey, it’s fried chicken so can’t complian, right? I would say that I think I should have been forewarned that the fried chicken was spicy even though I didn’t ordered them to be. Biscuits were fluffy, buttery and magical and mashed potatoes with gravy taste like it’s fresh out of a cardboard box… but in a good way. Like it brings me back to those perfectly sphered hump of mashed potatoes back in elementary school. Which were a childhood favorite of mine. So thumbs up to Bajangos. :)

First of all… this is a NEW Location, and I was anxious to try Bojangles for the FIRST time as so many have said many good things about their Chicken here on Unilocal.So, when they opened, I was anxious to head down there to see what it was all about. As of this writing, I have been twice with about 2+ weeks apart.
When they first opened, they place was crowded, and the people there were extremely great. I ordered the 2 Piece Chicken Dinner with Fries and Biscuit. I always order the Breast, as it is my favorite part of the chicken, and it also gives you a good indication on how they are cooking the food… You either cook breast just right or you can OVER cook it and it is dry and tough to eat at times… You want breast to be cooked to the right temp, with the juices making the meat nice and tender.
The first time, the breast was NOT bad, however the crust of the Chicken just had NO flavor to it, and I was disappointed. I felt it needed some desperate seasoning before it went into the fryer. The Fries was very good, and the biscuit was excellent. At this Point, I was at 4 Stars in my review… HOWEVER… I went back a 2 time more than 2 weeks later and it was a different story…
I ordered the same meal again, however the breast looked liked it was OVER cooked. Even the bone even looked burnt from over cooking… When, I took a bite into the chicken it was dryer than shoe leather. I thought I was going to have to soak it in my UNsweet Tea for a while to be able to swallow it… The Fries were over cooked as well, and I am not sure as to why there was such a great difference between this time and my first…
I am a BIG fan of Fried Chicken, and I will go out of my way to get what I think is the best. I will probably pass on Bojangles for a while as I have a favorite still, down on W. Broad St. I hope Bojangles will fix their fryer problem and even though they are close to where I live… I will go out of my way for good tasting Fried Chicken, however I will pass on this Bojangles… at least for a while and until they figure out how NOT to overcook the chicken… :-(

I occasionally come to Bojangles for a quick breakfast meal. Breakfast is served all day which is plus. Bojangles sausage, egg, and cheese biscuits are delicious. It’s definitely my favorite fast food breakfast option. The soft buttery biscuit makes the sandwich in my opinion. I stop by for fried chicken sometimes but breakfast is usually what I order. Also, the sweet tea is refreshing. This location is busy at prime hours because it’s new. I had a long wait in the drive-​thru during opening week. Customer service was good. The parking lot is a bit cramped. This Bojangles is a good addition to the area.

Love the bacon, egg and cheese biscuit. Good for any time of day. This location is brand new and has been open less than a week. The quality of food coming out of the kitchen is at the standards of other Bojangles that I have eaten at. It’s great to see a company that is able to repeat its standards so easily from the start.
This place is super close to my home and on my way to work so I foresee it being quite dangerous to my waistline. Their bacon, egg and cheese biscuits beat out McDonalds and other chain locations breakfast bar none in my book.