Pizza Hut

Awful customer service! What kind of place hires people who will answer the phone with what up what do you want? That is trashy and if you can’t get an order right find another job this is pathetic! Do. Otherwise give this location your business there are better pizza joints all over this town close to here and obviously they don’t care very much about their customers regardless so they shouldn’t be bothered by losing them!

Alex the pizza delivery person was absolutely fantastic in his delivery. He was friendly, courteous, and helpful. I called to inform his manager, Rainbow, of his accomplishments, but she was less than enthusiastic. I would absolutely compliment Alex, but not so much Rainbow. Rainbow sucks.

I will not be ordering from this location again. I ordered pizza for a staff meeting (which I do about once a month) at 2:45 and asked that it be delivered at 4:45. It was at 5:15 I realized my pizza was not coming so I called them and spoke with the manager. Apparently the driver knocked on my office door and it was locked (not true my receptionist was here till 5 and never once saw someone come to the door which is all glass) then I was told he tried to call but the phone was out of service. REALLY? How the heck am I talking to you if my phone is cut off! The manager then told me that the order was canceled and my card was refunded. Not once did this manager get off her butt and attempt to contact me or contact the driver to assure he had the correct phone number and address.
I was very bothered that nothing was done to rectify the situation. Customer service is everything, we all make mistakes. Next time at least act like you care for your customers.

A little slow, understaffed. We were there just for the Wing Street wings tonight. We ordered 24 wings and waffle fries from the menu. they said they no longer had waffle fries so we said regular fries were fine. The fries turned out to having a breading /​coating on them they did not mention so only 1 person could eat them. we had plain wings (for allergen reasons) but 8 mild as well. The mild was very very mild. they were cooked OK. and oh my gosh for the price, just shy of a dollar a wing these things were TINY. Could have been from Cornish hens. an standard order of 8 is not enough for a grown up. So all in all 3 stars at best. We definitely felt ripped and they only tasted «all right «at best.

I have ordered from this Pizza Hut before without issue many times through their website. However today I tried to order and the site kept giving me weird wait times, ie. its 10:40am and my order can’t be placed until noon? And then it said the store was closed for delivery today. Confused I called the store and got what I believe was a young lady. I explained to her the issue I was having and instead of saying «I am sorry that you are having this issue can I please take your order over the phone?» She proceeded to tell me that I was wrong, she had several orders and it must be my computer… I immediately wanted to hang up and take my business elsewhere, however I bared through and she did offer to take my order over the phone. I was given a 35 minute wait time and we will see how that goes. If service isn’t better with delivery, you can bet that I will not be back.

I debated wether 1 or 2 stars but the food was actually really good so I have to give em a extra for that, the problem was we ordered pizza and wings and drinks spent about $ 50 bucks. When they brought the wings out there was no sauce so I asked for ranch, the employee said we had to pay for each ranch I asked if I can’t just have 1 ranch since we just spent all that money on food she said no and charged me 50 cents a side for ranch. I’ve never been to a place ever that Didn’t at least give a couple sides of sauces for wings or a place that wouldn’t have just gave me a side of ranch for free

I am so against pizza hut. The pizza is bad, and I don’t know when drivers stopped carrying something as simple as crushed red pepper, but I hate that. Slow service, bad online ordering site, greasy pizza.

I called to order a pizza from this location, and because of issues I have had with delivery from chains in the past, I made sure to ask if they delivered to my cross streets AND verified with my address. They stated they did deliver to my address, so I put in my order and half an hour later, received a call to verify my address… Then 5 minutes after that I received a call stating they do not deliver to my address. They had already charged my card and told me it would take 3 to 5 business days for the refund to process. I asked them why they took money from my bank account if they were not able to deliver to my address, and was told that they put in the incorrect address… An address that is just 5 minutes from my place of residence. When I asked for a corporate number or for a manager, I was told they are not a corporation. However when I then called another Pizza Hut, I was given the corporate number with no issue. Ashley, the manager at this pizza Hut, lied to me. I believe the number she gave me for her «district manager» is probably just her friend so she can keep herself from getting in trouble for her horrendous customer service. Totally disgusted.

One of the best looking Pizza Huts I’ve ever seen. It seems like they take pride in their restaurant. The customer service is amazing. They let us 10 min before opening and allowed us to order. The staff have a smile on their face — genuine, not plastic fake grins.
The pizza was hot and fresh, although I will say that it’s the greasiest I’ve had. You couldn’t take a slice without the oil dripping all over the place.

One if the best Pizza Hut locations I have ever been to! The gentleman that took my order was very kind and patient with my indecisiveness. The wings were incredible with terrific flavor and the pizza was also fantastic! I will definitely be returning.

Ordered from here a few times now. Seems like all the toppings aren’t always included and they don’t always bring things you ask for. Also I had jalapeños added and they included a stem

I really like this location. It’s clean and the staff is really friendly. I’ve never waited for more than a few minutes for my pizza, and it’s always come out perfect. I do wish they would come back with the salad bars like the old Pizza Huts used to have, those were SO good!
I like their new crusts, and drizzles. Perks up an ordinary pizza. This location is five minutes away from where I live so super convenient. Never had a bad experience here.

Pizza was awful. I waited over an hour for the pizza to be delivered, expecting it to be FRESH. But no, the pizza tasted like it was sitting on a counter for a long time, the cheese was hard and not melted, and the breadsticks were stale. Never again.

I give them 0 stars. horrible service when I ordered online my order was sent to them in error. Evidently they no longer delivered to me they called me and told me they called my order to the correct store and I needed to call them to give him my card. when I called the new store they had not heard from them they called around and 45 minutes after my original order they have just cancelled my order and not done anything with it. Now the wait was over an hour! I will never ever order from Pizza Hut again you guys lost a 10 year customer. when I asked them to deliver it sooner based on the fact that they made a huge mistake not me, they refused. I will tell everyone I know how horrible Pizza Hut is.

Awful. Just plain awful. Service and food. Yeah pizza hut is not the greatest, but sometimes you crave it out of nostalgia. My pizza came out under cooked and soggy. Plus the employees were just rude and super ghetto!

This review and it’s ratings are mainly from one so called «Manager.» I used to do carryout from this location probably 1 – 2 times each month, no longer. The last time I was in, I ordered online like I always do, and try and be there when the expected time tells me order will be ready. I showed up 10 mins after the expected time.
The young woman took my order out of the waiting oven thing to show me the pizza and wings I ordered. After she very quickly opened the wings and shut them I opened them again to find my wings with about as much bbq sauce you get from one small packet spread out over 14 wings. I asked her if she could please put more sauce on my wings as they barely had any. She told me I would have to pay for it. I told her that every other time I get my wings they are SOAKED in sauce, and I have never had a problem. She then said it there was enough sauce on them, had I picked up my order on time. At first I wanted to get very upset and tell her she is out of line, I am a customer and if I want to show up 40 mins late to pick up MY order I am able to, and I am the CUSTOMER, you have to be taught not to argue with who helps pay your wages. But instead I just asked to speak with a manager. She must have just been promoted recently because she couldnt wait to say, «I AM A MANAGER!» to which I said, ok, this is unacceptable, I show up 10 mins late for my order and there is hardly any sauce on any of the wings, this has to be fixed. She then acted like she was doing me an act of god favor by saying, «OK, this time I will add the sauce at no charge. She was very young, (under 23) plain, short, and hair in a pony tail. The same girl was asking other co workers how to fix my order on the register a month prior, funny she must have been doing something right to get promoted to being a MANAGER so soon! LOL.

Pizza Hut just isn’t what it once was, at least for me. I remember coming to Pizza Hut for B-​day parties all the time as a kid and loving the Pizza as well as the salad bar they used to have. Now, they no longer have a Salad bar (at this location), and you have to look hard to find where the menu is even at. The fod was still ‘OK’, but again not the Pizza Hut I grew up liking much more. Perhaps my expectations have changed now that I am much older, but it seems like I can get better pizza at so many other places. The service was pretty good and the place was clean, but I expect better pizza and better wings. The wings here suck! I don’t mind the boneless, but traditional wings are crap, they taste soggy. I prefer a little bit of crunch to the skin, not much, but just a little would be nice.

When I came in it was full. But the staff are nice! And they are working hard to please guest. I took a lot of pictures but the staff didn’t seem to mind. The place is very very clean. The staff are very respectful and its a nice lil family spot. I’m not into their wings but upon today they were very good. Pizza Hut is famous for greasy pizza but someone is doing something right at this location because the food was perfect. I’m hard to please but this location went above the bar and I will return ASAP. I even sent the husband a text message show case N the pizza. Enjoy the pictures and go visit them soon! I hope it is as good for you as it was for me. People this is a location where they don’t offer waiter service but they did on this day. Its so nice to see people cater to you when they don’t have to. And they did it with a smile :) The food was not over cooked was not under cooked… OMG PIZZA-​HUT GOT A CLUE AND HIRED A REAL CHEF I BELIEVE.

Pizza affects people in two ways: diarrhea or constipation. You can really learn a lot about yourself figuring out which one you are…
But I’m not here to review the pizza, which has remained (more or less) consistent for the past couple decades (greasy, squishy crust… yum). I came here to try out WingStreet, which I thought was a restaurant all its own, but is basically just Pizza Hut’s retarded step-​brother.
There are three choice of wings: traditional, bone-​in (breaded) and no-​bone (fingers). I stupidly decided to try the breaded with the honey BBQ sauce… it’s basically just that; all breading and no meat. Definitely go for the tried-​and-​true traditional if you go. I’m averaging my rating out to a 4, because… you know… it’s Pizza Hut.

Always had ok to good service here. They permanently closed their drive thru. Not sure why, my theory is the wait time for cooking the pizza. I remember back in high school days, we would be waiting at least 10 mins in drive thru. Better to call ahead and order for pick if not dining in.