Lee AC & Heating Services

We took advantage of Nevada Energy’s free air duct checkup and Lees was the designated contractor. They called ahead, showed up on time, and thoroughly explained what they were going to do. They were neat and completed the job in about 2 hours. The air loss readings dropped by 400% after they repaired all of the ducts throughout the house and the difference is quite noticeable. The house is warmer and the best part, no charge. We highly recommend them and suggest everyone take advantage of Nevada Energy’s program.

Their tech named «Joey» stole around twenty thousand dollars worth of jewelry from my closet, which was the access to my attic … This was a couple months ago, I called them, they were disinterested, I made police report, my household insurance only covered five thousand for jewelry… The company called to solicit more business from me, that’s how I learned the techs name… Which they said didn’t work there anymore… I would never use them … They have even a free service to check air conditioners, turns out not to be so Free.
Disgusted with them !

not sure how the technicians are because we could never get one to come out. First appointment was scheduled, they cancelled because they overbooked. I scheduled the 2^nd appointment 3 weeks out, the day of I call to confirm a time, they had nothing on their books for my appointment. They wanted to reschedule again, um, no thanks. I’ll go elsewhere. Terrible management or something going on there.

I had a leak in my attic as the bedroom was hot and the rest of the house was cool. A crew of 3 came out not counting the supervisor David and went above and beyond in my attic fixing more leaks I didn’t know I had. I could hear them coughing now and then and felt bad knowing how dusty and hot it is up there.
The 3 worked in my attic for over an hour and told me what they had found and sealed. A very professional team.
My compliments to Lee Heating and Cooling for such outstanding men. I don’t know the names of the crew but they were so polite and I hope if they ever read this they know I appreciate each and every one of them and how they went above and beyond to make sure I wouldn’t have any more problems.

One of the employees stole a ipod from my house. I had it playing to it on a speaker dock before they arrived. Turned it off once they arrived. 6 Guys come into the house were all over the place doing the job. I offered them bottled water or anything else to make the job more comfortable. When they left, went to put ipod back on and it was gone.
I called the gentleman that seemed to be in charge. He was nice enough (no apology but nice enough) but he seemed NOT surprised that something was missing. He said he would get into it. Got a call back from a lady from the home office. At one point she started yelling at me for being upset that her people stole something. Seriously, you are going to yell at me for your people’s dishonesty? They demanded we will file a police report before they took any more actions. Report has been filed and we have told them the file number.
I’ll up date if any thing comes of it. We are not rich (so replacing the device is not something we can do easily). We just purchased the house by the skin of our teeth and this company came recommended to do a free service from NV Energy. Avoid like the plague unless you want things to go missing in your house and to get yelled at for pointing it out.