Easyflow plumbing

Upstairs A. C unit stopped working and blew nothing but hot air. Called home warranty which contracted L&S air. They came out and determined that the fan motor had seized up and required a new one. They replaced with new one in about 30 min. A. C is up and running blowing cold again in this hot LV heat.

I had a hotwater heater installed By Easy Flow Plumming. Never again will I use this company. It took 3 days to get it installed which was a 40 min. job. AND BE AWARE OF HIDDEN CHARGES. They do not need to be in business wound up costing me $ 995,00 extra.
BIG RIP OFF.

Here is a update to the previous post. We simply FIRED Easyflow and fixed it ourselves. Easyflow wanted to SMASH HOLES in the drywall to get to the part. I simply used ordinary tools and removed the broken thread from the elbow, cleaned it up and installed a new shower pipe. A little investigation on my part resulted in these findings. First the «Legal» baloney. this is my personal OPINION and findings and I am entitled to it. now here goes. Easyflow is the same company as «L & S Heating and Air Conditioning» (Read THOSE reviews).This company has contracts with the home warranty companies which pay VERY low per call. They use outside contractors and pay them low too. This is why you will never get a same day show-up.The guys that respond might be experienced or some general handyman trying hard to make a buck. They can only do what the company allows (Substandard at best).You CAN tell your home warranty company due to the reviews you see about this company DO NOT SEND Easyflow/L&S ! These fly by night companies would not be in business if it wasn’t for these home warranty companies. If you check the «BBB» Better Buisness site you will find that Easyflow has a «F» rating. I have made SURE that the owner of this property, the Property Management company as well as the Home Warranty companies know about this company. They have been placed on the DO NOT CALL list for this property and I am sure others. From what I have been able to get from asking a lot of questions is this. The people that finally show up are not the problem, it’s Easyflow. The service guys are independent contractors themselves and not direct employees. You can’t really blame them, but Easyflow is jerking them around too. These people show up in personal vehicles with no markings, they carry ZERO parts and stock
are furnished by Easyflow (used sometimes) or purchased locally (Home Depot).My advise is to closely inspect/​examine your home warranty coverage. This is what THEY will send you. On a personal note… THANKS FOR NOTHING Easyflow. I now fully understand how your business clings to life and without the home warranty contracts you would be out of business quickly as a real/​honest business would never do what you do to customers. I hope this helps others avoid the trouble I had with you.

I had to use this company because they were contracted with my home warranty. The water heater broke and they set up a time to come by the next day. Needless to say they were a no call no show. I called the office. So again the next day I waited. Again a no call no show. I called the office. I called the warranty company and complained-​they asked me to wait one more day. Ok. Saturday the supervisor showed and told me I needed a specific part. I pointed out the leak and told them we were approved for a new water heater. Oh ok he says. I’ll do it on Monday. I called Monday for a time and they didn’t answer my call. 2 hours later the called and said the paperwork was in and it would be an additional $ 800 for extra code parts. I said no thank you and we did it ourselves. They had the nerve to submit a bill for the call after I lost days at work. I again called the warranty company and they removed the bill. Do not use this company as they are incompetent and dishonest. Find another plumber who wants to do the work.

NEVER go to these people. These folks were sent by my home warranty company to diagnose a water leak. The guy told me it was a leak in the irrigation system. After paying to have my yard dug up, turns out it wasn’t the irrigation system. They came back out and didn’t even look before claiming it was a leak under the house. They then refused to reimburse me for their misdiagnosis, so I had to take them to small claims. I won the case and made a claim against their insurance. I was awarded the amount claimed, as well as court costs and legal fees. I went to Accurate Leak Detection, who found the leak (in the main) and had it fixed in 24 hours.

Our homeowner’s insurance sent this company to us to repair the hot water heater. They came on time and then told us they would have to order the part. Jennifer called the next day and told us the part would not be in for several days. When we indicated that this was not acceptable, their attitude and response was ‘too bad, so sad.’ Needless to say, we cancelled the appointment. Use this company at your own risk!

NEVER in a million years would I ever use this company! This company is only in business because of American Home Warranty sends them work orders. The people on the phones in the office are rude and you can tell they’re hired through a prison work release program or through a special needs program.
They came to my home because of a broken water heater and before they could even address the problem the first thing the plumber does tells me is that his friend could fix the water damage and he could call him and do it today. The whole time he’s telling me about how his friend could fix this for me with no problems. He was trying to hustle a side deal out of this which was unnerving considering my WATER HEATER broke! I don’t care about you trying to set up shady deals in order to line your pocket. After I told him I would go through my insurance his attitude changed and you could tell he didn’t want to do the job anymore. He said it would take 5 days to get the new water heater which I had no problem with.
5 days later the company calls me and says I owe them for items the insurance does not cover with a total of $ 500. I agreed thinking this was protocol. One the day of delivery the plumber called me at 9 am and said he would be there in 20 – 25 mins. Fast forward 2.5 hours later I call him and he says he’s stuck in traffic! If you’ve been in Vegas NO PLACE takes 2.5 hours to get to even if you walk!!!

These guys are the worst. They are contracted through my home warranty company and had to go through them. Made an appointment few days ago for today between 8 am and 1 pm, had to take time off work to be home and they are NO SHOW. I called them to get an update and were extremely rude. Can not imagine anyone using them if not had to go through warranty company.

Worst customer experience ever! I went through them b/​c my Home Warranty chose them to fix/​replace my Hot Water Heater. My time frame was 10 – 3. First of all, a 5 hour window? Really? Even Cable companies give you a shorter window. Secondly, i had to call twice to find out where he was. He came at 3:45. No phone call from him or the office letting me know he was running late. Then the amount of money for repairs (outside of my warranty) seem like they’re overcharging! When I refused to pay the hauling fee, he took it off but said they’d still take it away. BTW — it’s not fixed. They have to come back the next day (between 1 – 6) to replace it.
NEVER USE THIS COMPANY FOR ANY PLUMBING ISSUES!!!

They’re lucky they are contracted through Home Warranties and the union or else they’d never find work.
When I scheduled through my HW, I specifically asked the girl if they worked on manufactured homes to which she said ‘yes’. This has been a problem in the past, so I wanted to ensure I wasn’t wasting my time.
I had to change the time of my appointment and I also asked another girl the same thing to which she answered ‘yes’.
Sad to say, the plumber showed up and said they weren’t able to work on manufactured homes. I wasted 5 hours of my day waiting for them and had to re-​schedule.
SUCH a waste of time and THE WORST customer service.

Guy came back (on time). Now it’s fixed. Haven’t heard the toilet run on its own for a few days. Hopefully it stays that way. They made it right, but it could’ve been done easier. Customer service is sorely lacking and they need to address this.

I was scheduled from 8−1pm… I called at 1pm and they were closed but they had an «emergency» option… Dialed 1 and the emergency line was a voice mail… Really??? The guy showed up 2.45pm and didn’t call before 1pm to let me know he was late. It took him only 5 minutes to change my garbage disposal. I wish my husband got home 10 mins earlier because when he saw the disposal it was a $ 54 one VS the one we had before worth around $ 150-​$ 200 and he took the old disposal with him… This company was given to me through my home warranty company and I had to pay $ 65 for the service (more than the disposal).

No big surprise that the only business they get is from a home warranty company. The service is terrible, the technicians have no idea what they are doing, and further more they are all just out to scam people for more money and don’t even care what the problem is or how it affects someone’s life when they don’t have water or plumbing for almost a week. Needless to say, when they refused to install a new water heater if I didn’t pay the «upcharges» they required in addition to my home warranty, my handyman fixed the problem in 10 minutes with a few tools and a trip to home depot, which cost me about $ 20…oh yeah, and the plumbing blockage is still there… shocker.

on 10÷18÷13 this company came out to my house to install a new hot water heater
per my warranty company’s suggestion, that was about five months ago. last week
noticed a water leak from the newly installed
pipes and the water seemed to be rust colored, at that point i though i could
tighten the fitting and
i was able to a half turn on it, the next day same thing a half turn still
dripping, day three i went
lowe’s to get new fittings to stop this leak, while in the plumbing department
a young man from that
department stopped to help me with the fitting i showed him the rusted out pipe
& showed him pictures from my cell phone and asked him how could a new pipe
installed less than five months ago could be this rusted out to the point of almost
falling apart, and his reply was he had only worked in the department for two months
and, still he was knowledgeable enough to know that when working with plumbing
that you can not connect a
galvanized fitting or nipple to a copper fitting or the galvanized fitting will
disintegrate in a matter of
no time. (this was my ah ha moment) the fact that i had paid this company
$ 275.00 on top of what the warranty company paid them. for the sum of $ 275.00, i
the home owner had to go behind this professional
plumber and re-​install new fitting /​drain the water heater /​go to lowe’s /​and
a plumbing supply store. to replace the bad parts.
(DO NOT USE THIS PLUMBING COMPANY WHAT EVER YOU DO) OR YOU WILL
BE SORRY. ‚.
P.S — THE CITY INSPECTION WAS APRIL 16/​2014, THE INSPECTOR ADVISED
ME THAT HAD I NOT (CHANGED THE PIPE FITTING) AND THEY WERE LEAKING
WHEN HE CAME TO DO THE INSPECTION OF THE WATER HEATER
IT WOULD NOT HAVE PASSED THE INSPECTION FOR A
PERMIT, AND HE SAID I SHOULD GO AFTER THEM… (0 STAR RATEING).

The worst customer service ever, Nick the Dispatcher was very rude when I called to report the new garbage disposal they put in the day before wasn’t working. He said I will have someone there tomorrow, I asked if it could be at 2:00 and he said yes and hung up the telephone. Went to work Thursday and then the stalker service man Tomas started calling me at 8:30am asking if he could come time now and I told him I was scheduled at 2 and he said he had no other work orders and needed to come now, I told him I was at work and then he rudely said then I don’t have to be there until six and you can just wait at home till I get there and hung up. Went back to work and then he began calling and calling and calling and after the fourth time, I answered because again I’m at work, he said he was on his way and again I told him I would not be there til two and he said he has to come at 1, I asked him to call his dispatcher and he said no and he was calling the insurance and jhung up? I called first american to report the problem and they said they would send the Manager an email and report Nick the dispatcher because he said my service order was cancelled and just a real smart ass. I was so frightened of these two that I called my son and the warranty company to report them. My son called them and the Manager said he would sendTony now to complete the work and we were both fine with that. Tony comes in and says I was pulled off another job and what’s the problem? I tell him and he takes the drain apart and said see this its clogged with chili peppers and corn, I said well it wasn’t from yesterday or the past five days because the disposal wasn’t working and I wasn’t cooking, he said no it had to be from me, again I told him sir, I haven’t cooked in five days, look in the dishwasher I haven’t even been able to use it, I aske could it be from TOMAS, because he put drain cleaner down the drain on Tuesday., Oh No lady it is your fault only, I said ok, I will take the blame, just fix the problem and go on your way. Please do not ever uuse this company the emplolyees are very angry and scary, the Manager doesn’t return calls etc, but that is how most plumbing companies are, they onlly employ convicts. The owner was problaly in prison as well, birds of a feather, flock together. I have reported them to the BBB, home warranty etc. don’t use please.

aka L & S air conditioning & heating. Same address and phone#. I don’t know if it was because we were under a home warranty or not, but we received excellent service from Chris of L & S A/​C aka Easyflow. Our upstairs A/​C unit quit working late last night and we called our HW co. who got us a servicer, order# and phone#. When we called today they said they couldn’t get here until Saturday. (They were 4 – 5 star rated on Unilocal). Well we called our HW co. back and got a new servicer (L & S), work order etc. Then I checked Unilocal and was concerned because of the previous ratings. We called our HW co and was told if we weren’t satisfied they would send another with no charge. To make a long story shorter… We received a call from the dispatcher and was told someone would be here between 1pm and 6pm. Chris showed up around 3pm and did a fantastic job. He went above and beyond in my opinion. Knew what he was doing, courteous and cleaned up after himself. Chris had our A/​C up and running in about an hour. If L & S A/​C aka Easyflow can offer service like we experienced all the time, I would not hesitate to use them anytime.

Wish I could give a zero. Horrible customer service, called me and set up an appointment for the next day at 8:00 to 1:00. Took a day off work to wait for them, and surprise surprise they didn’t show. Give them a call after verbal sparing match with the «pleasant» customer service rep got a time of 3:00 to 4:00. Well at 5:15 I called again and got a girl who had no idea what so ever how I could of gotten those two times in my head because the computer didn’t show any appointment. Definitely will never do business with them again. If the warranty company was not paying for it I would not have done business after their first mess up.