David’s Bridal

Maureen, the associate who helped me, was on top of things! I didn’t feel the nervous jitters that I’d been betting on because she made me feel comfortable, she sounded like she knew exactly where every dress I wanted was in the store, and she was quick to hear my feedback and help me understand the process of dress shopping/​selecting. I LOVED the customer service I received! My only regret is that unfortunately, I didn’t find a dress that I could fall in love with and afford the price tag along with it (the only reason this isn’t a five star). Beautiful dresses, great material, and an overall pleasurable experience. I’ll be telling my friends to check out David’s Bridal for sure!

My experience with them was great. I walked in and was greeted by a Gentleman named Nick. He was so helpful and nice. He set me up with a stylist named Luella that knows bridal dresses in and out. I went there on a budget and only end up spending around 500 dollars and they treated me like royalty. I can’t say enough good things about this location. They have really bumped up their customer service skills and are really there for the brides. Go see Nick or Luella and you can’t go wrong.

If you go to this location ask for Kelly she’s intelligent & her customer service is excellent. Ladies careful with your phone number. The other employees will call your home they are unpredictable very disrespectful. I spoke with management about one of her employees calling my home over my Unilocal review. The employee is employed at this location even tho she acts like a stalker. So ladies keep all that in mind when shopping at this location. Don’t give these people your home number give them a cell number for your own personal protection. Keep all your paperwork they charged me for 2 wedding dresses and it took them forever to fix the issue. If you have any issues please know the mangers will smile in your face but will do nothing to help your situation. I regret dealing with this location on each and every level.

I went to the location on marks street in Henderson. I had the worst customer service, I think I have ever had. It’s unfortunate, that my first experience shopping for a wedding dress ended in tears. I hope no other bride experiences the same

I had a good and fun time at this store. Me and my girls went here to just get an idea of what dress I want to wear for my wedding — and ended up going home with the one! We walked in without an appointment and Michelle, the manager, put me in there so I can try on dresses that caught my eyes. They said «We want to make sure all brides get what they wish for and go out of here happy». She and Nick (and my awesome girlfriends) helped pick out dresses that matched my criteria. I felt that the hour was all about me even though I came in unprepared. I never thought it would be so easy!
They have Super friendly and accommodating staff. Michelle will relate to you like a family and will give good suggestions. Their stylist Markeda made my long day lighter! Its easier to find your dress when the staff is in with you. Watch out for their cool tradition once you find your dress!
I noticed that they did not rush us out even when they close at 9PM. I think we were out at 9:30 or so. That was awesome! Its worth the drive since I live in the SW. We were able to get a dress, accessories, and book my next appointment for alterations all on the same night!
Im happy with my experience here and will come back. Thanks you guys!

Hi everyone! I just want to say how wonderful the staff is here at this location of David’s Bridal! All the girls that work here are super sweet! The dress selection overall is okay, but it didn’t blow me away! I was in here looking for dresses with my friend for her wedding and it overall didn’t impress us much! *cue Shania Twain*

I wanted to give a big THANK YOU to Clara & Sonia in alterations. They both were so AMAZING, ACCOMMODATING & ATTENTIVE. I owe everything to Clara (temporary manager at this location) who truly went waaaaaay above & beyond for me. Clara assisted me with my wedding dress & even helped me picked out my accessories. Clara really took the time assisting me. Clara had a genuine can do, I will take care of you attitude! Clara made sure that I left satisfied.
Sonia in alterations is amazing at her job. She’s honest & I truly value her opinion. She genuinely cares about how your look in your dress. And she took the time to to make sure everything was just perfect!
A million THANKS again to Clara & Sonia for your kindness, positivity & expertise. These lovely ladies are awesome!
–jME

My experience was awful. By the time I left the store, I was fuming. The first thing I told them was the color I needed. I tried on multiple dresses, and by the time I decided on one, they told me that it wasn’t available in my color. People were rude, and they just handed us a list of dresses in our color without even helping us find them. I will not be going back.

These women are absolutely amazing. I went in for a formal gown and I was immediately greeted by 2 women that were eager to help. I had a photo from their website and the gown of my dreams was in my hands in under 10 minutes. The women are so knowledgable and kind. They make dress shopping fun and enjoyable.

Our associate was nice and knowledgeable… The product was massive quantities & poor quality with the dresses reminding of prom dresses.
No thank you.

This place is the best. Day of wedding and bridesmaid dress doesn’t fit. Latoya was so awesome and helpful and got us all taken care of. Thank you so much

I walked in with my mom and all the employees were standing in one corner chatting. They asked if we had an appointment, and when we said no, they made fun of us for shopping so close to my wedding date and went back to talking in the corner. If you don’t have anything better to do, why not try to make a sale? It was by far my worst shopping experience.

Luella is the best consultant there is. She is fun and funny and low key. She is honest without being a jerk. She makes sure you leave laughing and happy. Marissa and Ashley are also amazing at what they do. One of my flower girl dresses was stolen from my stoop and they spent days finding me the last one. It is on super clearance and the only thing I wanted for my 3 younger daughters and they found me the last one. The district manager approved a transfer to make sure it gets to the store and zero worry for me. I didn’t get my gown there but am getting everything else there all due to Luella, Ashley and Marissa.

My initial review of this store would’ve been 1 star but their customer service on a corporate level was really good and my visit today with Latoya was excellent, she is friendly and professional and a pleasure to deal with!
When I went in for my first visit I was told that they couldn’t see me and I had to make an appointment which was okay but strange seeing as how there were a lot of employees and zero customers. It was fine and I went next door to Alfred Angelo where I was helped immediately even though they had customers.
I decided to go back a few months later with an appointment since I was still 7 months out from my wedding and I wanted to see what other options were available. There were two Ashley’s at the time and both were very professional and helpful, but I had no idea what I was looking for in a wedding dress so I had different styles picked out. Fluffy, not fluffy, mermaid, etc since I didn’t know what looked good on my figure. Well 4 wedding dresses in and they told me that the dress I was trying on had to be my last dress since they had another customer coming in… Uh, what?! I hadn’t even been there an hour. How is someone supposed to pick out THE dress in 45 min? I ended up buying my dress from another David’s Bridal location.
Finally, I went in to buy a Torsolette since the one I ordered from their website didn’t arrive in time for my fitting because of a lost shipment. I was given a used, stained (although they cleaned it), Torsolette that I didn’t realize was used until I went to my fitting and found pet hair in it… Yay. I contacted corporate though and I was able to get a new one ordered today with Latoya and she was a pleasure to deal with.

BUYERS BEWARE !!!
Save yourself the troubles and DO NOT shop here!
I will pursue every outlook in order to get a refund/​return on my UNTOUCHED, UNWORN, UNUSED dress. No one was clear on the «final sale» policy, nor the fact that it meant no returns. Although my rep, Ashley was wonderful and truly cared about my wants and needs in a dress, everyone else was AWFUL, RUDE & PUSHY; Including the «new manager». It is hard enough going through a break up and wedding cancellation, I shouldn’t have to fight to get a refund on a product that has been untouched.

My 5 bridesmaids had an appointment with Luaella (I believe her name was) she was extremely rude to all of us and half the time we didn’t know where she was to help us with sizes or even check in with us to see how we were doing. Anytime we had questions she answered back to us like we were retarded and we should have already known the answers. I hope she works on commission so everyone can read this and not go through her to buy anything. Horrible service!!! On a side not Faten was amazing!!! We purchased my dress through her and she was absolutely incredible. She was even short handed the day that I was trying on dresses and she still was by my side every minute I needed her. THIS is the type of employee they need, someone who cares about their customers big day. Thank you!

Updated review after final dress fitting:
I was greeted this time when I walked in, very friendly, and my appointment started on time. The seamstress there is very kind but something was not right with my dress. Only a week ago the top part that had already been altered, did not fit me at all, much too small. So either I ate my weight in chipotle everyday or it was touched again when it shouldn’t have been, or the part the was taken in was done so without the affects of the top being taken into consideration. Regardless of either my miraculous weight gain (I’m down a pound since last week) or just a lack of attention paid to my alterations, I had to take my dress immediately after to another seamstress who saw the issue right away. So now I’m out even more money. I have had such a poor experience and such drama with my dress that I almost resent it now.

TERRIBLE!!! They sexually harassed my fiancé! Made her feel so uncomfortable she walked out! DO NOT SHOP HERE!!!
When I called to speak with a manager they never even acknowledged the incident!!!
My fiancé ended up finding the perfect dress at Celebrations!!!

This place deserves 0 stars!!!
HIGHTAIL it over to David’s Bridal at Sahara… you will receive MUCH MUCH MUCH better service and WAY better inventory.
This store has no interest in helping you find the perfect dress… they will not engage in any excitement with you as you experience your memorable moments of bridal dress shopping.
My aunt also had a horrible experience at this store… My family and I are SO happy that we went to the David’s Bridal store on Sahara and had a WONDERFUL experience finding and buying my perfect bridal dress. Two consultants happily engaged in and helped me find THE DRESS.

Make an appointment !
Today was my first day trying on wedding dresses.
My mom, my two sisters and I all had appointments.
I brought in a list with the style numbers that I had saw online that I was interested in trying on. This list had over 35 dresses on it.
I didn’t try on a single dress from that list. They were no where to be found in the store, or they were a size 4 and under… Especially when we were told right off the bat, that wedding dresses run small… how does a store not have ONE dress out of a list of 35 – 40. doesn’t make any damn sense to me.
My consultant, Ashley, (quite the coincidence, eh?) Was awesome.
She juggled me, along with my mom (who wanted to also look for MOTB outfits), my sister wanting to see and try on her already bought wedding dress, and kept it all together.
All in all, I did end up finding a top contender for my choices… However, I know that I will have to make an appointment at another store, because the dress I’m falling in love with is a size 22… Practically double my size. They can’t even alter the dress, because they have a *2* dress size rule (up or down).